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  • Posted: Nov 3, 2021
    Deadline: Dec 1, 2021
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  • Parkway is a leading financial technology provider creating modern banking experiences, proudly developed by Africans and delivered through Africa’s leading banks to businesses and individuals across the continent. Parkway provides simple, intuitive, end-to-end corporate, retail and transaction banking solutions. Our core platform and service offering...
    Read more about this company

     

    Application Support Engineer (Experienced)

    Location: Yaba, Lagos

    Key Responsibilities

    • Certify compliance of On-site IT Systems infrastructure to requirements & specifications for every Solution Deployment.
    • Administration & Support of Web and Databases Servers.
    • Internal & On-site Deployment, Patching or System Integration of Software Solutions in Production Environments or Live Service Systems.
    • Logging & Documentation of Deployment configurations and System Patching.
    • The Delivery & Administration of technical support for deployed solutions in accordance with established Service Levels for Clients.
    • Configuration, Support & Administration of Internal IT systems Infrastructure.
    • Knowledge of Microsoft SQL server.

    Qualifications

    • Minimum of Bachelor’s Degree in Computer Science, Engineering or a related technical field.
    • 2 - 4 years work experience

    Requirements:

    • Must understand the software development lifecycle (agile).
    • Must understand the .net framework.
    • Must understand Extensible Markup Language.
    • Have working knowledge of MSQL SERVER.

    go to method of application »

    Product Support Officer

    Location: Yaba, Lagos
    Employment Type: Full-time

    Job Responsibilities

    • Develop knowledge and understanding of products and ensure a continuous improvement philosophy.
    • Develop knowledge and understanding of products and ensuring a continuous improvement philosophy is adopted.
    • Work with the relevant Product Owner to ensure that product data and information is current and accurate.
    • Manage Product administration request from corporates/customers/product owners such as configuration request, chargeback, onboarding, access forms, KYC etc.
    • Work with the relevant Product teams; set up all new product ranges in the system to support the Product Introduction process in line with the Project timescales.
    • Support the Product team with periodic customer feedback.
    • React promptly to all system updates & maintenance requests from the Product team and Production team.
    • Ensure all required products data are accurate and up-to-date.
    • Work with Customer service and the Production team to discuss continuous process improvement.
    • Manage and remove obsolete products/options.
    • React promptly to all product updates & features requests from the Product team, customer and Production team.
    • Build strong connections between the product and user-facing teams; customer support and coordinate smooth, high-quality product feature launches.
    • Learn more about users and helping them to get the best out of the product e.g. product enablement.
    • Provide feedback on brand new processes or improve existing processes related to the products

    Requirements

    • Candidates should possess a Bachelor's Degree qualification.
    • 2 to 3 years experience working in a software company within the product or similar function.
    • Knowledge of project management tools.
    • Strong time management skills.
    • Good communication skills along with the ability to effectively collaborate with cross functional teams.
    • Comfortable multi-tasking and supporting multiple projects.
    • Intermediate to advanced working knowledge of Microsoft Office desktop applications,inclusive of Excel, Word, Access, PowerPoint and Outlook.

    go to method of application »

    Graphics Designer

    Location: Yaba, Lagos

    Responsibilities

    • Study design briefs and determine requirements
    • Design beautiful, interesting and effective graphics that are impressive and emphasize the company and the product at hand
    • Schedule projects and define budget constraints
    • Design and create web interfaces & experiences that synchronize the business objectives with optimal user experience for the group platform.
    • Sketch prototypes, Wire-frame development, partake in ideation sessions and work on visual assets for the Company.
    • Corporate Branding and graphic development
    • User Interface design mock-ups
    • Conceptualize visuals based on requirements
    • Prepare rough drafts and present ideas
    • Develop illustrations, logos and other designs using software or by hand
    • Use the appropriate colors and layouts for each graphic
    • Work with product managers to produce final design
    • Test graphics across various media
    • Amend designs after feedback
    • Ensure final graphics and layouts are visually appealing and on-brand

    Qualification & Requirements

    • Bachelor's Degree in Computer Science / Graphics Design or related field
    • 2-3 years of experience in graphic design
    • Knowledge of layouts, graphic fundamentals, typography, print, and the web
    • Knowledge of Adobe PhotoShop, Illustrator, Sketch, InDesign, and other graphic design software
    • Compelling portfolio of work over a wide range of creative projects
    • Strong analytical skills
    • Excellent eye for detail.

    Method of Application

    Interested and qualified candidates should send their CV to: careers1@parkwayprojects.com using "the job title" as the subject of the mail.

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