Latest Jobs at PalmPay

This role requires strong communication skills, persuasive selling ability, and a passion for helping customers access mobile devices through flexible payment plans.

Key Responsibilities:

• Actively approach and engage walk-in customers at 3C HUB retail locations to promote Flexi MFB’s mobile installment financing product
• Explain product features, payment plans, eligibility criteria, and financing terms in a clear and professional manner
• Assist customers with onboarding, application submission, and required documentation
• Provide accurate information, answer customer inquiries, and address concerns to ensure a seamless experience
• Work closely with store staff and Flexi MFB operations teams to ensure efficient loan processing and approvals
• Track daily leads, applications, conversions, and other assigned sales metrics
• Follow up with pending customers to ensure completion of applications and final approvals
• Ensure compliance with Flexi MFB sales guidelines, customer verification processes, and KYC requirements
• Represent the Flexi MFB brand professionally while maintaining strong customer satisfaction and service standards

Requirements

• Minimum of OND, NCE, or equivalent qualification
• Prior experience in sales, field marketing, retail banking, or telecom product sales is an added advantage
• Strong communication, persuasion, and negotiation skills
• Ability to work in a fast-paced retail environment with daily customer interaction
• Basic understanding of consumer lending and mobile phone markets (preferred, but not required)
• Computer literacy and ability to use smartphones or digital onboarding tools effectively
• Result-driven mindset with a focus on meeting and exceeding sales targets

Key Competencies

• Customer service mindset
• Confidence and resilience
• Ability to build rapport quickly
• Accountability and professionalism
• Goal-oriented with strong follow-through

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• We are looking for a strategic and creative Senior Social Media Specialist to lead the development and execution of PalmPay’s social media strategy. The ideal candidate is innovative, data-driven, and experienced in building strong digital communities within the fintech space. This role will drive brand visibility, audience engagement, and business growth through impactful and performance-focused social media initiatives.

Key Responsibilities

• Develop and execute a comprehensive social media content strategy aligned with brand objectives and industry best practices.
• Plan and manage the social media content calendar across all platforms.
• Lead community management efforts, fostering engagement and strengthening brand loyalty.
• Provide creative direction to designers and videographers to ensure brand-aligned, high-quality content.
• Develop and oversee video content strategies for various digital platforms.
• Identify and leverage trending topics to drive brand visibility and viral engagement.
• Manage and mentor social media executives, setting KPIs and ensuring performance targets are met.
• Conceptualize and present campaign ideas in collaboration with senior stakeholders.
• Write, edit, and proofread engaging content for social and digital platforms.
• Develop influencer marketing briefs and oversee paid social influencer collaborations.
• Manage online reputation, ensuring timely response to negative feedback and amplification of positive brand mentions.
• Conduct competitor analysis (SWOT) to identify opportunities for brand differentiation.
• Develop thought leadership content that positions PalmPay as an industry leader.
• Ensure compliance with social media ethics, copyright regulations, data protection, and privacy policies.
• Generate detailed performance reports with actionable insights and data-driven recommendations.

Required Qualifications & Skills

Must-Have:

• Bachelor’s degree in Marketing, Communications, or a related field.
• Proven experience in social media management or digital marketing within the fintech industry.
• Strong understanding of major social media platforms, trends, and best practices.
• Proficiency in social media management and analytics tools.
• Excellent written and verbal communication skills.
• Strong content creation and storytelling ability tailored to different audiences and platforms.
• Analytical mindset with the ability to interpret data and optimize performance.
• Working knowledge of SEO and content marketing principles.
• Basic understanding of graphic design and photo/video editing.
• Ability to manage multiple projects and meet deadlines in a fast-paced environment.
• Strong attention to detail and organizational skills.
• Positive, proactive attitude with the ability to adapt to evolving digital trends.

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About the Role

• Flexi Microfinance Bank is expanding its Mobile Installment product nationwide and seeking enthusiastic, customer-focused Sales Agents to join our team. In this role, you will be stationed at designated 3C HUB retail outlets, engaging walk-in customers, promoting our phone financing solution, and guiding them through the onboarding and application process.
• This role requires strong communication skills, persuasive selling ability, and a passion for helping customers access mobile devices through flexible payment plans.

Key Responsibilities

• Actively approach and engage walk-in customers at 3C HUB retail locations to promote Flexi MFB’s mobile installment financing product.
• Explain product features, payment plans, eligibility criteria, and financing terms clearly and professionally.
• Assist customers with onboarding, application submission, and required documentation.
• Provide accurate information, answer customer inquiries, and address concerns to ensure a seamless experience.
• Work closely with store staff and Flexi MFB operations teams to ensure efficient loan processing and approvals.
• Track daily leads, applications, conversions, and other assigned sales metrics.
• Follow up with pending customers to ensure completion of applications and final approvals.
• Ensure compliance with Flexi MFB sales guidelines, customer verification processes, and KYC requirements.
• Represent the Flexi MFB brand professionally while maintaining strong customer satisfaction and service standards.

Requirements

• Minimum of OND, NCE, or equivalent qualification.
• Prior experience in sales, field marketing, retail banking, or telecom product sales is an added advantage.
• Strong communication, persuasion, and negotiation skills.
• Ability to work in a fast-paced retail environment with daily customer interaction.
• Basic understanding of consumer lending and mobile phone markets (preferred, but not required).
• Computer literacy and the ability to use smartphones or digital onboarding tools effectively.
• Result-driven mindset with a focus on meeting and exceeding sales targets.

Key Competencies:

• Customer service mindset
• Confidence and resilience
• Ability to build rapport quickly
• Accountability and professionalism
• Goal-oriented with strong follow-through.

Compensation & Benefits

• Competitive guaranteed monthly basic salary of N70,000
• Transportation Allowance of N20,000
• Unlimited bonuses based on phone instalment sales (N1,000 per phone sold)
• Training, coaching, and growth opportunities
• Performance incentives and rewards.

go to method of application »

About the Role

• Flexi Microfinance Bank is expanding its Mobile Installment product nationwide and seeking enthusiastic, customer-focused Sales Agents to join our team.
• In this role, you will be stationed at designated 3C HUB retail outlets, engaging walk-in customers, promoting our phone financing solution, and guiding them through the onboarding and application process.
• This role requires strong communication skills, persuasive selling ability, and a passion for helping customers access mobile devices through flexible payment plans.

Key Responsibilities

• Actively approach and engage walk-in customers at 3C HUB retail locations to promote Flexi MFB’s mobile installment financing product.
• Explain product features, payment plans, eligibility criteria, and financing terms in a clear and professional manner.
• Assist customers with onboarding, application submission, and required documentation.
• Provide accurate information, answer customer inquiries, and address concerns to ensure a seamless experience.
• Work closely with store staff and Flexi MFB operations teams to ensure efficient loan processing and approvals.
• Track daily leads, applications, conversions, and other assigned sales metrics.
• Follow up with pending customers to ensure completion of applications and final approvals.
• Ensure compliance with Flexi MFB sales guidelines, customer verification processes, and KYC requirements.
• Represent the Flexi MFB brand professionally while maintaining strong customer satisfaction and service standards.

Requirements

• Minimum of OND, NCE, or equivalent qualification.
• Prior experience in sales, field marketing, retail banking, or telecom product sales is an added advantage.
• Strong communication, persuasion, and negotiation skills.
• Ability to work in a fast-paced retail environment with daily customer interaction.
• Basic understanding of consumer lending and mobile phone markets (preferred, but not required).
• Computer literacy and ability to use smartphones or digital onboarding tools effectively.
• Result-driven mindset with a focus on meeting and exceeding sales targets.

Key Competencies:

• Customer service mindset
• Confidence and resilience
• Ability to build rapport quickly
• Accountability and professionalism
• Goal-oriented with strong follow-through