Latest Jobs at NewGlobe

About the Role

• The Operations Team designs, implements, and manages school-level operations and support. We are the nerve centre of the company.
• Certain aspects of what we do originate in other departments or teams – from Academics, Schools, Leadership & Development, Finance or People – but end with Operations. No matter how well other departments may complete their individual functions, it is up to Operations to be the interface that brings all school-level support functions together.
• The role of Programme Managers is a microcosm of the overarching goal of the entire Operations Team, broken down by specific functional components. Each Programme Manager has a unique sphere that s/he is responsible for owning. Within that realm of responsibility, Programme Managers identify and analyse operational needs, design strategies and processes to address these challenges, and supervise the necessary training, monitoring, and constant adjustments needed for these programmes to execute successfully.

What you will do

Programme Managers work closely with other departments to design and run specific programmes such as but not limited to:

• Project Management - from ensuring digital teacher guides are ever present on teacher tablets, to ensuring supplies in classes are delivered on time and accounted for;
• Data Processing, Analysis & Reports Creation for the Operations Department in addition to other departments. Data pieces include but are not limited to the following:
  • School Health Metrics such as stakeholder / staff attendance, tech devices statuses and functionality, facility observations
  • Academics metrics such as lesson completion, lesson quality, lesson availability, special academic surveys outputs, score entry completion
  • Customer Relationship Management data such as outstanding issues, issues resolution performance, department and individual staff CRM performance metrics
  • Supply Chain/Operations data such as Inventory on hand, movements, procurements etc.
• Business Intelligence Analysis and Reporting Support
• Systems/Processes analysis, design and development
• Data Collection oversight, management and analysis
• More duties that may be assigned.

What you should have

• Bachelor’s Degree from a reputable university
• Minimum 3 years work experience in similar role
• They should be enthusiastic and proficient at gathering and analysing data, always willing to learn, comfortable using data to drive decisions and comfortable working closely with different departments and teams.
• Ideal candidates should have experience in Operations: managing projects, identifying business challenges through data and observation, creating solutions for these issues, and overseeing an operational programme at a start-up company or executing on multiple programs at an established firm.
• Persistent and versatile in getting things done and a track record achieving success. You must be a fighter and determined to achieve; we have a large mission. Don’t accept what has been done before and eager to challenge the status quo.
• Work experience developing and managing a culture of total focus on customer satisfaction
• Excellent written and verbal communication skills
• Excellent organizational, leadership, analytical problem solving and strategic thinking skills
• High integrity with zero tolerance for any unethical business practices 

You Are Also 

• A detailed doer – You have a track record of getting things done. You’re organized and responsive. You take ownership of every idea you touch and execute it to a fine level of detail, setting targets, engaging others, and doing whatever it takes to get the job done. You can multi-task dozens of such projects at once and never lose sight of the details. Likely, you have some experience in a start-up or other rapid-growth company.
• A creative problem-solver – Growing any business from scratch comes with massive and constant challenges. On top of that, we work in often fragile, sometimes volatile low-resource communities and with complex government systems. You need to be flexible and ready to get everything done effectively, quickly, and affordably with the materials at hand.
• A relentless advocate – The children we serve and teachers we empower never leave your mind. You know them, get them, have shared a meal with them (or would be happy to in the future). You would never shrink back from shaking a parent’s hand or picking up a crying child, no matter what the person was wearing or looked like. Every decision you make considers their benefit, experience, and value.
• A malleable learner – You believe you can always do better. You welcome constructive criticism and provide it freely to others. You know you only get better tomorrow when others point out where you’ve missed things or failed today.
•  A data-driven decision-maker – When making decisions, you don’t rely on your intuition alone. You collect data, you analyze it and make decisions with clear justifications.
• A curious investigator – You ask why a lot. You don’t just take what you see and accept it. You wonder why it is that way, and are aware that the world we see is created by human choices and actions – and it could be different. You wonder, and see the world as wonderful even when you want to change a part of it that is unjust.

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About the Role

• The Administration Manager is responsible for overseeing all the administrative activities that facilitate the smooth running of Newglobe’s Offices in Ekiti, the corporate apartment and can lead strategic projects and events to improve the well-being of Newglobe staff. 
• This person is a highly energetic, superstar idea generator, organizer, project manager, and Microsoft Office whiz that can manage several Administration assistants, and is willing to work whatever hours and times are needed to get things done. Last but not least, the Administration Manager is a friendly but firm presence in the office to ensure that all Company policies are being adhered to.

What You will Do

• Supervise and manage administrative assistants.
• Managing the duties of office cleaners, building security, and maintaining a relationship with building management to ensure that EkitiPROSPER is receiving the correct level of service
• Lead the Administration Department in providing high quality service to the entire Company and any visitors, including maintaining regular quality tea service, front desk support, onboarding employees, etc.
•  Manage security for the building – reviewing CCTV footage, ensuring that only authorized personnel are in the office, etc.
•  Assist EkitiPROSPER Staff with questions and concerns around the work environment
• Manage and maintain inventory and stock controls over administration assets (office supplies, furniture, etc.), leverage technology and systems to ensure that tracking is repeatable, scalable, and fail-safe
• Strategically manage the Company’s floor plan/layout and general office needs
• Ensure that the work environment is well kept and motivating for employees
• Organize company events, both in and out of the office
• Coordinate all logistics and arrangements for Teacher’s Training.

What you should have

• Bachelor’s degree from a top academic institution with top marks
• Superb Microsoft Office skills (Excel, Word, PowerPoint)
• Very competent with technology platforms and quick to pick up new systems
•  At least four years’ experience working in project management/fast-paced environments, ideally with an administrative bent
• Prior experience as an Administration Manager preferred; experience working in Administration Prior management and project management experience
• High energy, highly motivated personality but a stickler for rules
• Good communicator – verbal and written
• Available at all hours (when necessary) to attend the needs of the office in person.

You’re also

• A detailed doer – You have a track record of getting things done. You’re organized and responsive. You take ownership of every idea you touch and execute it to a fine level of detail, setting targets, engaging others, and doing whatever it takes to get the job done. You can multi-task dozens of such projects at once and never lose sight of the details. Likely, you have some experience in a start-up or other rapid-growth company.
• A networking mastermind – You excel at meeting new people and turning them into advocates.  You communicate in a clear, conscientious, and effective way in both written and oral speech. You can influence strangers in the course of a single conversation. Allies and colleagues will go to bat for your ideas. You have an existing network from prior experience in the country, preferably in the regulatory, education, or business sectors.
• A creative problem-solver – Growing any business from scratch comes with massive and constant challenges. On top of that, NewGlobe works in often fragile, sometimes volatile low-resource communities and with complex government systems. You need to be flexible and ready to get everything done effectively, quickly, and affordably with the materials at hand.
• A relentless advocate –The children we serve and teachers we empower never leave your mind. You know them, get them, have shared a meal with them (or would be happy to in the future). You would never shrink back from shaking a parent’s hand or picking up a crying child, no matter what the person was wearing or looked like.  Every decision you make considers their benefit, experience,
  and value.
• A malleable learner –You believe you can always do better. You welcome constructive criticism and provide it freely to others.  You know you only get better tomorrow when others point out where you’ve missed things or failed today.
• A data-driven decision-maker – When making decisions, you don’t rely on your intuition alone. You collect data, you analyze it and make decisions with clear justifications.
• A curious investigator – You ask why a lot. You don’t just take what you see and accept it. You wonder why it is that way, and are aware that the world we see is created by human choices and actions – and it could be different. You wonder, and see