Latest Jobs at Michael Stevens Consulting

Job Description

• The Aviation Specialist will leverage industry expertise to deliver tailored strategies and solutions that promote the bank’s growth in the aviation sector.
• The role focuses on building new business connections while nurturing existing relationships with key stakeholders to drive revenue and strengthen the bank’s market share in the sector.

Duties & Responsibilities

• Identify and engage potential clients, leveraging industry networks to generate new leads and grow the bank’s aviation portfolio.
• Develop and maintain relationships with existing customers and industry stakeholders
• Work with relevant stakeholders to develop innovative offerings for operators in the aviation industry.
• Act as a trusted advisor to customers in the aviation industry, providing insights and tailored financial solutions.
• Drive revenue growth by identifying high-value opportunities within the aviation sector.
• Monitor the performance of aviation industry-related portfolios to identify growth opportunities.
• Gather and analyze feedback from customers in the aviation sector to refine the bank’s offerings.
• Establish partnerships with regulators, aviation sector associations, and allied industries.
• Provide training for internal teams on aviation sector dynamics.
• Represent the bank at aviation industry events and forums.
• Ensure compliance with aviation industry regulations and standards in all client engagements.
• Stay abreast of trends and innovations in the aviation industry and provide regular reports/updates for management attention.
• Any other duties as assigned by Management from time to time.

Key Performance Indicators

• % increase in revenue generated from the aviation industry.
• # of new aviation clients onboarded.
• Growth rate of aviation-related loans, deposits, or financial products.
• % of aviation clients retained.
• # of tailored financial products successfully implemented for aviation clients.
• Market Share Growth
• Adherence to all aviation sector-related financial regulations.
• # of strategic partnerships established with aviation industry associations or stakeholders.
• # of new or enhanced products introduced to the aviation industry.
• Timely rendition of relevant reports
• Customer Satisfaction Score
• Quality of leadership and management as evidenced by managerial cohesiveness, effectiveness and unity of purpose around the corporate vision.

Minimum Education Qualifications

• Minimum educational level - Bachelor’s Degree in in Finance, Economics, Business Administration, or related field.
• Previous Work Experience Requirements
• Minimum requisite experience -10 -15 years working experience in the aviation sector or financial services focusing on aviation clients.

Key Competency List:

• Knowledge
• In-depth knowledge of global and local aviation laws and compliance requirements.
• Understanding of the operational and financial needs of airlines and aviation service providers.
• Awareness of the value chain in aviation.
• Knowledge of Bank’s products and services, operating environment and major business transaction dynamics.
• Knowledge of Financial Analysis and report writing and presentation skills
• Ability to design, select and monitor high performance teams and utilize effective leadership styles for these work teams.

Skills / Competencies:

• Maturity and Confidence (complimented by humility)
• Poise, Smart and Presence
• Sense of Humour
• Emotional Stability
• Excellent marketing/selling and negotiation skills
• Interpersonal skills.
• Versatile with banking regulations.
• Good written and oral communication skills and depth in PC skills
• Excellent Credit Analysis and Appraisal skills.
• Excellent customer relations and service excellence skills
• Leadership & Supervisory skills and performance management skills.

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Job Objective(s)

• The Mining Specialist will apply in-depth knowledge of the mining industry to develop strategies and provide solutions that align with the bank’s objectives.
• The role focuses on building new business connections while maintaining strong relationships with current stakeholders to maximize revenue and the bank’s market share in the sector.

Duties & Responsibilities

• Identify and onboard new clients in the mining sector through targeted prospecting.
• Develop and maintain relationships with mining firms and industry stakeholders
• Work with relevant stakeholders to develop innovative offerings for operators in the mining sector.
• Act as a trusted advisor to customers in the mining sector, providing insights and tailored financial solutions.
• Drive revenue growth by identifying high-value opportunities within the mining sector.
• Monitor the performance of mining sector-related portfolios to identify growth opportunities.
• Gather and analyze feedback from customers in the mining sector to refine the bank’s offerings.
• Establish partnerships with regulators, mining sector associations, and allied industries.
• Provide training for internal teams on mining sector dynamics.
• Represent the bank at mining industry events and forums.
• Ensure compliance with mining sector regulations and standards in all client engagements.
• Stay abreast of trends and innovations in the mining industry and provide regular reports/updates for management attention.
• Any other duties as assigned by Management from time to time.

Key Performance Indicators

• Increase in revenue generated from the mining sector.
• Of new mining clients secured
• Growth in mining-related loans, deposits, or financial products.
• Of mining clients retained year-on-year.
• Market Share Growth
• Adherence to all mining-related financial regulations.
• Of strategic partnerships established with mining associations or stakeholders.
• Of new or enhanced products introduced to the mining sector.
• Timely rendition of relevant reports
• Customer complaint level.
• Quality of leadership and management as evidenced by managerial cohesiveness, effectiveness and unity of purpose around the corporate vision.

Minimum Education Qualifications

• Minimum educational level: Bachelor’s Degree in Geology, Mining Engineering, Finance, or related discipline.

Previous Work Experience Requirements:

• Minimum requisite experience: 10 -15 years working experience in the mining industry or financial services with a focus on mining clients.

Key Competency List:
Knowledge:

• Knowledge of environmental, safety, and financial regulations in the mining sector.
• Familiarity with mining operations, equipment, and project financing needs.
• Awareness of the value chain in mining, including exploration, extraction, and logistics.
• Knowledge of Bank’s products and services, operating environment and major business transaction dynamics.
• Knowledge of Financial Analysis and report writing and presentation skills
• Ability to design, select and monitor high performance teams and utilize effective leadership styles for these work teams.

Skills/Competencies:

• Maturity and Confidence (complimented by humility)
• Poise, Smart and Presence
• Sense of Humour
• Emotional Stability
• Excellent marketing/selling and negotiation skills
• Interpersonal skills.
• Versatile with banking regulations.
• Good written and oral communication skills and depth in PC skills
• Excellent Credit Analysis and Appraisal skills.
• Excellent customer relations and service excellence skills
• Leadership & Supervisory skills and performance management skills.

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Job Summary

• The Head of Savings and Direct Sales will lead the strategic development and execution of the bank’s savings products and direct sales initiatives.
• This role is responsible for driving customer acquisition, increasing deposit mobilization, enhancing customer experience, and achieving sales and profitability targets for the retail banking segment.

Key Responsibilities
Strategy Development and Execution:

• Develop and implement strategies to grow the bank’s savings portfolio and expand the direct sales channel.
• Design and refine savings products to meet customer needs and align with market trends.
• Establish annual sales targets and drive team performance to exceed objectives.
• Analyze market data and competitor trends to identify growth opportunities.

Sales Leadership:

• Oversee and manage the direct sales team, ensuring effective training, motivation, and performance management.
• Develop and execute sales campaigns to drive product uptake and customer engagement.
• Implement strategies to optimize cross-selling and upselling opportunities.

 Development and Management:

• Collaborate with product teams to design competitive savings products that cater to various customer segments.
• Monitor the performance of savings products and recommend improvements.
• Ensure compliance with regulatory requirements and internal policies in product offerings.

Customer Experience and Retention:

• Lead initiatives to improve customer satisfaction and loyalty within the savings portfolio.
• Oversee customer onboarding processes to ensure a seamless experience.
• Develop strategies for customer retention and long-term relationship management.

Reporting and Performance Monitoring:

• Provide regular reports on sales performance, savings growth, and other key metrics to senior management.
• Use data-driven insights to refine strategies and improve operational efficiency.
• Ensure the team adheres to risk management and compliance standards.

Key Performance Indicators (KPIs)

• Growth in savings deposits and customer base.
• Achieon rate of savings customers.
• Performance of the direct sales team.
• Customer satisfaction and net promoter score (NPS).

Qualifications and Requirements
Education and Experience:

• Bachelor’s degree in Finance, Business Administration, Economics, or a related field (Master’s degree or MBA preferred).
• Minimum of 10 years of banking experience, with at least 5 years in a leadership role within retail banking.
• Proven track record in sales management, deposit mobilization, and product development.

Skills and Competencies:

• Strong leadership and team management skills.
• Excellent communication and interpersonal abilities.
• Data-driven decision-making and analytical skills.
• Deep understanding of retail banking products, customer behavior, and market trends.
• Ability to design and execute strategic sales initiatives.
• Knowledge of regulatory and compliance requirements in the banking sector.

Remuneration

• Competitive, based on experience and qualifications.