Latest Jobs at Kuda

Role

As a Product Owner for employee journey and environment, you will be crafting a workplace experience that authentically reflects the company way of working; building a team of service-minded professionals that work on behalf of the workforce; delivering tools and technology to enable seamless workflow and collaboration across diverse teams and geographies.

You will take care of the day-to-day running of projects, including preboarding to offboarding, and everything in-between as part of the employee lifecycle; you will work with facilities teams to ensure physical experience of people enables their upmost productivity in collaboration and individual contribution scenarios; you will work with HR and finance teams to understand productivity and economic impact of implementing policies and projects; you will work with teams to define the right mix of WFH, international travel, in-office work for each of them and find best tools and processes to enable their maximum performance and engagement.

Responsibilities

• Lead a cross-functional program to elevate employee experience through strategies like product management, agile methodologies, employee centred design.
• Define, map out and execute Employee Journey Map, working in partnership with HR, COEs, People Ops, HR Tech, Tech Infra, Finance, Facilities teams.
• Facilitate and conduct meetings with stakeholders to capture and define opportunities; leverage these insights & map candidate and employee journeys that’s also aligned to business strategy, people priorities, and user data that will have a significant impact on the overall employee experience
• Act as Product Owner for key employee journeys, and lead a cross functional team on all aspects of end-to-end product delivery, from idea to roll-out, ensuring objectives are met.
• Work on both virtual and physical experience of employees, work closely with teams to define their working environment, be it remote-first or physical team space, engage with facilities and technology teams to strive for reliable infrastructure for effective collaboration
• Use Product Marketing knowledge to design effective product launch strategies, leading to swift adoption and engagement of the employees
• Drive, measure, and advise on employee journey effectiveness with teams across the People and Product team, work on OKRs and metrics that objectively represent efficiency of the program
• Educate, communicate, and coach stakeholders, responsible for employee processes, to develop new capabilities in the consumerization of the employee experience

Requirements

• Detail-oriented, with excellent organisational and project planning and execution skills
• Successful track record of delivering results in a dynamic environment; effectively balances short and long-term goals.
• General understanding and knowledge of software development; strong technical and programming aptitudes.
• Scrum Product Owner or Agile practitioner or Business analyst experience will be an advantage
• Problem-solving skills, grounded in data and feedback and driven toward process simplification.
• Forward-thinking and able to extrapolate learnings and industry trends to build a roadmap for the future
• Proven ability to work effectively in a variety of situations and collaborate across teams and at all levels of the organization.
• Adept at influencing stakeholders through interpersonal and negotiation skills; can form relationships through a shared vision.
• Excellent written and oral communication skills; able to flex style based on the audience.
• Able to work independently with minimum supervision, in a team, and cross-functionally with other teams
• Excels in a fun-loving, yet driven environment
• Possess a positive attitude; resourceful and self-motivated

Benefits

Why join Kuda?

At Kuda, our people are the heart of our business, so we prioritize their welfare. We offer a wide range of competitive benefits in areas including but not limited to:

• Pension
• Competitive annual leave plus bank holidays
• Group Life Insurance
• Health Insurance
• L&D Training

go to method of application »

Role Overview:

We are looking for a result-driven and analytical software engineer to work on our native iOS mobile application. S/he will use his or her understanding of programming tools and languages to analyze current codes, formulate more efficient processes, solve problems and create a fantastic experience for users.

Roles and responsibilities:

• Design and build applications for the iOS platform
• Ensure the performance, quality, and responsiveness of applications
• Collaborate with cross-functional teams to define, design, and ship new features
• Identify and correct bottlenecks and fix bugs
• Help maintain code quality, organization, and automatization

Requirements

Qualifications:

• 3+ years of industry experience
• Bachelors or higher in Computer Science or a related field or equivalent experience

Experience:

• are proficient with Swift and Cocoa Touch
• have experience with iOS frameworks such as Core Data, Core Animation, etc.
• have experience with offline storage, threading, and performance tuning
• have familiarity with RESTful APIs to connect iOS applications to back-end services
• have knowledge of other web technologies and UI/UX standards
• have an understanding of Apple’s design principles and interface guidelines
• have experience with performance and memory tuning with tools such as Instruments, Shark, etc
• have familiarity with cloud message APIs and push notifications
• have a knack for benchmarking and optimization
• are proficient understanding of code versioning tools
• are familiar with continuous integration

Personal Attributes:

• Willing to embrace and enrich Kuda culture of empathy, teamwork and passion
• Have a strong desire for learning and growth.

Benefits

Why join Kuda?

At Kuda, our people are the heart of our business, so we prioritize their welfare. We offer a wide range of competitive benefits in areas including but not limited to:

• Pension
• Competitive annual leave plus bank holidays
• Group life insurance
• Health insurance
• L&D training

go to method of application »

About role

Business products that Kuda is delivering to African markets rely upon business processes and platforms, executing all the necessary operational steps to keep client satisfaction high and costs low. As we scale our business we invest into technology and teams that are building and and keep monitoring and continuously optimising all operational tools and processes in the organisation. As a Process & Business Technology Platforms manager you will build and lead a team with a fusion of technology, data, process skill set with a goal to enable our growth and products expansion. You will work closely with operational leads to drive optimisation cycle, implement required technology and drive the costs down. You will work with technology to find the right tools and drive their implementation or development and further adoption. This role is inherently cross-functional—with a goal to bring new capabilities and features to market and launch improve our operation and deliver on our customer promises.

Responsibilities

• Build a team of business technology and process optimisation experts that will work closely with operational leads and technology team to define, build and optimise process execution platforms, supporting roll out of new products of the organisation
• Monitor execution across operational processes, identify areas where intervention is required based on data, design target solutions (both technological and organisational), roadmaps and drive them amongst stakeholders including technology, operations, product management
• “Design for no ops” / “Design for no human intervention” - define, measure, and analyse current state processes to determine areas for simplification, standardisation and automation
• Focus teams and stakeholders on measurable results, drive efforts on bringing data-driven culture and Implement end to end tracking to ensure every process and tool has a digital footprint for data backed analysis
• Act as a product manager for technology platforms, supporting process execution, define scope and priorities, explore options and make buy vs. build decisions along with technology team
• Together with operations drive partnerships and outsourced serviced contributing directly into operating processes of the organisation, weight options and make decisions on in-source vs. outsource
• Practice and drive “go-see” approach, working day-to-day with and within ops to practically understand oprational challenges; engage execution teams into optimisation activities; drive company-wide gemba for product and engineering to experience the front line of business
• Contribute and build a “body of knowledge” for operations of the company, including tools, templates, training materials, operating procedures
• Work with operational and financial teams to understand cost of processes, contributions to product unit economics, impact of investments into technology and processes on overall financial health of the organisation
• Work with team to define and validate quality and customer satisfaction metrics, implement measurement and monitoring and embed them into process optimisation processes

Requirements

• Understanding of process optimisation methodologies, application of the frameworks to realities of growing and changing business. Knowledge and practical experience with process management and process mining tools
• Passion and skill in deep dive data analysis, hands-on work with data at source and partnering with enabling technology and BI teams to report and measure the effectiveness of the processes
• Understanding user needs and insights with an ability to translate these to digital journeys and user stories, specifically to reduce or significantly optimise manual tasks.
• Skilled stakeholder manager with the ability to communicate complex messages, constructively challenge and guide stakeholders
• Ability to prioritise amongst ideas to maximise value
• Ability to stay motivated in a fast-moving environment where priorities change and with a requirement to deliver results.Independent and self-motivated with a desire for continuous learning

Benefits

Why join Kuda?

At Kuda, our people are the heart of our business, so we prioritize their welfare. We offer a wide range of competitive benefits in areas including but not limited to:

• Pension
• Competitive annual leave plus bank holidays
• Group life insurance
• Health insurance
• L&D training

go to method of application »

Responsibilities:

• Provides high-level administrative support and assistance
• Arranges travel and accommodations
• Schedules meetings on behalf of the management
• Receives incoming communication or memos on behalf of senior staff, reviews contents, determines importance, and summarizes and/or distributes contents to appropriate staff.
• Organize company events.

Requirements

Requirements

• Fluent in English, other languages is a plus
• Excellent level of written and verbal communication skills
• Excellent organizational skills and attention to detail
• Excellent time management skills with a proven ability to meet deadlines.
• Excellent proficiency with Google Suite or similar software with the ability to learn new software with ease
• Ability to function well in a high-paced and at times stressful environment.
• Demonstrated proactive approaches to problem-solving and natural readiness to provide support to others and anticipate the needs of others
• Highly resourceful team-player with the ability to also be very effective independently.
• Proven ability to handle confidential information with discretion

Experience and Education:

• Strong work tenure with at least 2-4 years of experience supporting executives and leadership teams
• Bachelor’s degree in Business Administration or Commercial Education with subsequent continued education or something similar / related.
• Experience and interest in internal and external communications and partnership development.

Benefits

Why join Kuda?

At Kuda, our people are the heart of our business, so we prioritize their welfare. We offer a wide range of competitive benefits in areas including but not limited to:

• Pension
• Competitive annual leave plus bank holidays
• Group life insurance
• Health insurance
• L&D training

go to method of application »

About role

You will work closely with company management to create a processes and structure to support growing number of products and projects that the company is pushing to the market.

You will find best practices and set standards for product and project teams, helping to connect business with product delivery teams, and ensuring effective management of product roadmaps, programs and projects into a unified portfolio plan.

You are expected to provide standardized quality-assured information that enable data-driven decisions to effectively manage the portfolio, shorten time-to-market cycles, and drive effectiveness of the teams.

Responsibilities

• Create and maintain company products and projects portfolio, implement required toolset and ensure adoption across the company
• Analyze and optimize the allocation/reallocation of resources (e.g., people, tools, technology, facilities, financial) to ensure portfolio efficiency and effectiveness.
• Manage portfolio intake – reviewing, assessing, prioritizing, and allocating resource in line with company priorities.
• Plan, allocate and deploy resources effectively and manage efficiently to meet portfolio goals.
• Create and foster adherence to an effective product roadmap and program lifecycle governance in accordance with enterprise guidelines, policies and practices.
• Work with product and project teams to manage/ oversee the full range of initiatives, product roadmaps and project life cycle (initiate, plan, execute, close) covering the portfolio and ensuring focus on the business needs and strategy.
• Direct the creation, lead the adoption and maintain the required product and project portfolio documentation and artefacts.
• Manage dependencies, identify risks, and drive alignment across teams on complex projects.
• Coordinate regular health checks of product and project lifecycle checklists.
• Build and effectively manage budgets and financials and reporting.
• Create and oversee and maintain portfolio reporting providing consolidated views on status, progress, budget, resource allocation, risks and dependencies on a portfolio, product, program and project level.
• Develop and implement service level agreements (SLA) and Objectives & Key Results (OKRs) and conducts regular portfolio reviews against those goals.
• Ensure adherence to portfolio management standards and processes and socialize standards and processes through portfolio performance management, meetings, workshops, etc. to drive adoption

Requirements

• Ability to break problems into parts to see relationships or interdependencies, forecast challenges and apply critical thinking to resolve timeously
• Ability to gather, analyze and interpret the data in order to know how and when to take action.
• Solid business understanding, independently use quantitative and qualitative data to support portfolio decision making and tell a clear story with the data/ insights
• Ability to understand architectural and technical aspects of projects.
• Ability to drive collaboration across teams and mentor, coach and effectively transfer expertise to others.
• Excellent verbal, written and presentation skills, with excellent attention to detail and commitment to quality.

Benefits

Why join Kuda?

At Kuda, our people are the heart of our business, so we prioritize their welfare. We offer a wide range of competitive benefits in areas including but not limited to:

• Pension
• Competitive annual leave plus bank holidays
• Group life insurance
• Health insurance
• L&D training