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  • Posted: Jun 10, 2025
    Deadline: Not specified
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  • First Bank of Nigeria Limited (FirstBank) is Nigeria’s largest financial services institution by total assets and gross earnings. With more than 10 million customer accounts, FirstBank has over 750 branches providing a comprehensive range of retail and corporate financial services. The Bank has international presence through its subsidiaries, FBN Bank ...
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    Agent/Merchant Network Development Officer (South East)

    JOB REQUIREMENTS

    • Develop and Implement strategies for growing and sustaining a vibrant Agent & Merchant network in the Regions
    • Develop the distribution and field force management strategies and tactics for the assigned region 
    • Plan and execute training and retraining of Agent/ Merchants/Ambassadors (onboarding, day-to-day operations, etc.) and Branch team (Agent/Merchant recruitment and management)
    • Engage with stakeholders (Retail Line Executives, Group Heads, Business Development Managers & Business Managers, etc) to implement strategic and tactical growth plans for assigned region 
    • Analyze market developments and provide strategic and tactical responses to competitor offerings and trends in line with banks strategies to the Unit Head, Distribution & Sales, FIS. 
    • Monitor and render periodic reports and recommendations on Agent & Merchant, Ambassadors and Branch performance to the Unit Head, Distribution & Sales, FIS.
    • Implement strategic marketing initiatives in line with set KPIs to drive network growth and visibility in the states they cover

    Education

    • B Sc. in relevant discipline 
    • Additional Professional Certification is an added advantage

    Experience

    • Minimum of 3 years cognate experience (Financial Services/Payments/Sales/Brand Management/Marketing/Operations

    go to method of application ยป

    Relationship Manager - Commercial Banking North

    Duties & Responsibilities

    • Book quality assets and ensure effective portfolio monitoring for early detection of defaults.
    • Work closely with the Business Manager in the execution of the team’s functions and activities.
    • Champion the drive for deposit mobilization and trade transaction
    • Provide the best customer service available in the industry.
    • Develop and maintain relationship with clients by providing professional and specialized financial solutions in all areas.
    • Assist in Transaction Memos and provide relationship background and financial information support, as necessary.
    • Provide support in the structuring of credits in line with business potentials.
    • Manage and deepen relationships with existing and prospective customers.
    • Win new accounts and resuscitate dormant relationships.
    • Market the bank’s products to meet customer needs.
    • Initiate development of products required to meet customer needs.

    Education

    • Minimum Education: First Degree or its equivalent in any discipline preferably business-related.
    • Higher Degrees and relevant Professional Certificate will be an added advantage.

    Experience

    • Minimum experience – 3 years relevant banking (marketing and credit) experience

    Knowledge

    • Good Knowledge of the business environment
    • Credit/Risk Management
    • Banking structure, policies, and procedures
    • Customer Service
    • Strategic Business Planning

    Skill/Competencies

    • Negotiation skills
    • Strong networking and relationship
    • Management skills
    • Reasoning and analytical skills
    • Deal structuring skills
    • Strong credit and marketing skills
    • Excellent people management skills
    • IT and Computer appreciation
    • Communications skills (written and oral)
    • Portfolio Management
    • Credit Assessment and Structuring
    • Marketing/ Sales
    • Business/ Product Development
    • Customer Relationship Management
    • Budget Planning & Control
    • Financial Analysis Business
    • Operational Strategy

    NOTE: Only Shortlisted Applicants will be contacted.

    Method of Application

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