First Bank of Nigeria Limited (FirstBank) is Nigeria’s largest financial services institution by total assets and gross earnings. With more than 10 million customer accounts, FirstBank has over 750 branches providing a comprehensive range of retail and corporate financial services. The Bank has international presence through its subsidiaries, FBN Bank ...
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Agent/Merchant Network Development Officer (South East)
Develop and Implement strategies for growing and sustaining a vibrant Agent & Merchant network in the Regions
Develop the distribution and field force management strategies and tactics for the assigned region
Plan and execute training and retraining of Agent/ Merchants/Ambassadors (onboarding, day-to-day operations, etc.) and Branch team (Agent/Merchant recruitment and management)
Engage with stakeholders (Retail Line Executives, Group Heads, Business Development Managers & Business Managers, etc) to implement strategic and tactical growth plans for assigned region
Analyze market developments and provide strategic and tactical responses to competitor offerings and trends in line with banks strategies to the Unit Head, Distribution & Sales, FIS.
Monitor and render periodic reports and recommendations on Agent & Merchant, Ambassadors and Branch performance to the Unit Head, Distribution & Sales, FIS.
Implement strategic marketing initiatives in line with set KPIs to drive network growth and visibility in the states they cover
Education
B Sc. in relevant discipline
Additional Professional Certification is an added advantage
Experience
Minimum of 3 years cognate experience (Financial Services/Payments/Sales/Brand Management/Marketing/Operations