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  • Posted: Jun 3, 2025
    Deadline: Not specified
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  • First Bank of Nigeria Limited (FirstBank) is Nigeria’s largest financial services institution by total assets and gross earnings. With more than 10 million customer accounts, FirstBank has over 750 branches providing a comprehensive range of retail and corporate financial services. The Bank has international presence through its subsidiaries, FBN Bank ...
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    Head, Financial Transactions- South

     DUTIES AND RESPONSIBILITIES.

    • Monitoring of the volume of cash in circulation and vault -prompt evacuation of excess  cash to the HUB and seek for temporary insurance cover when overnight vault cash limit is exceeded.
    • Ensure the Provision of cash for all Agencies / QSPs that act as a mini branch 
    • Drive the provision of equipment like; Note counting machines, ATM machines, 
    • computer systems etc. when and where needed
    • Approval of salaries and payment schedules on I-Teller.
    • Supervision of transfers inter and intra bank transfers, NEFT, foreign transfers (CREMIT) on 
    • Payment HUB or IBPS. 
    • Processing of PTA/BTA, FORM A, FORM Q on Payment HUB or IBPS after the customer has  applied on TRMS workflow and request has been approved.
    • Supervision and approval of collections transactions on all collection’s platforms  (paydirect, first collect, E-bills etc)
    • Rendition of monthly proof of accounts to ICEG
    • Monitoring and regularization of all nilling accounts -PROXY, unapplied inward cheques,  unpaid cheques, salary holding suspense etc.
    • Supervision/monitoring of FD and Treasury bills bookings 
    • Rendition of Cash count certificates as requested by ICEG
    • Supervise the reconciliation of all Tellers and ATM till.
    • Ensure that branch ATMs are always fully functional; In the case of faults, guarantee timely and efficient solution management measures are in place. FLM should be carried out but if unable to resolve, issues should be logged against ATM support and follow  through for resolution.

    JOB REQUIREMENTS 

    Education 

    • Minimum Education: First Degree in any discipline 

    Experience 

    • Minimum experience – Four years relevant working experience

    go to method of application ยป

    Head, Non-Financial Transactions- South

    DUTIES & RESPONSIBILITIES

    • Supervise the activities of non-financial transaction Unit.
    • Establish good customer relations by always maintaining a customer friendly disposition
    • Ensure the proper handling of all customer enquiries and resolve of issues beyond the Non[1]Financial Transaction Officer.
    • Modify transactions above subordinates' limit
    • Oversee the setup of standing order instructions
    • Verify transactions initiated by subordinates.
    • Handle probate account enquiries in accordance with customer mandate and relevant law / ensure that deceased customer's account is debit freeze once the probate enquiry is  issued.
    • Oversee/approve/sign all Bankers confirmation and letters of references requests.
    • Interview customers, oversee the prompt opening/closing of Accounts (all variants), ensure 
    • KYC compliance / full documentation / approved deferrals are in place and sign off account opening forms.
    • Ensure all closed accounts are recorded in the closed account's register, called over and  stored appropriately
    • Oversee the processing of Customers' Cheque, Card requests, Alert and Online banking 
    • services including ultimate delivery to the customer.
    • Ensure safe custody of processed debit cards and issuance of customer's selectable PIN.
    • Document Control 

    JOB REQUIREMENTS 

    Education 

    • Minimum Education: First Degree in any discipline 

    Experience 

    • Minimum experience – Four years relevant working experience

    Method of Application

    Use the link(s) below to apply on company website.

     

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