Latest Jobs at FINCA Microfinance Bank Limited

Location: Owerri, Imo
Department: Internal Auditor

About the Job

• FINCA Nigeria recruits for the position of Internal Auditor whose responsibility is to perform the specific audit procedures that includes testing, evaluation, improving the effectiveness of risk management, control and governance
• He / She reports directly to the Corporate Audit Manager and will participate in audit planning, execution and reporting of findings as well as follow-up to ensure audit recommendations, management corrective plan actions and FINCA Nigeria Board of Directors’ resolutions are correctly implemented.

Duties and Responsibilities

• Carry out affiliate audit work plans
• Assure that referral of matters and issues which arise from observations are followed up according to the Audit Protocols on a timely basis
• For each audit performed the auditor will agree with managers or other audited parties the standards that will be used
• Contribute to the draft report and summarize issues that are prepared by audit manager
• Implement monitoring and review activities that ensure compliance
• Ensure audit practices in accordance with policy of Subsidiary Audit Committee and Global Audit Office
• Participate in emergency reviews and investigations in accordance with the Global Audit guidelines
• Follow up to ensure findings have been responded to and addressed. Support the Subsidiary Audit Committee as required
• Collect, document and submit observations concerning fraud to the Audit Manager
• Conduct procedures as part of risk management audits as required
• Accomplish the duties delegated to the Auditors in accordance with the schedule prepared by the Audit Manager
• Participate as required in ad hoc reviews and effectiveness evaluations
• Monitor practice and test controls. Monitor compliance with all policies and procedures
• Provide details and reports of expenses in accordance with Global Audit directives and subsidiary procedures
• Adhere to FINCA International directives and subsidiary or local procedures that ensure proper administration of human resources
• Perform various tasks as assigned by Subsidiary and Regional Audit Manager and the Audit Committee.

Qualification and Required Skills

• A University degree preferably in Finance and Accounting (B.Sc.)
• Accounting / Finance CIA / CPA / ACCA / ACA qualifications will be an added advantage
• Good report writing and analytical skills
• Proficiency in Microsoft word, excel and power point
• 1-3 years (internal / external audit) experience in a financial institution / micro finance or banking preferred.

Critical Competencies:

• Ethics - Treats people with respect; Keeps commitments; inspires the trust of others; Works with integrity and ethically; Upholds organizational values
• Problem Solving: Identifies and resolves problems in a timely manner
• Decision maker: Manages difficult or emotional decision in any situations, responds promptly to the needs, and meets commitments
• Oral Communication: Speaks clearly and persuasively in positive or negative situations, listens and gets clarification, responds well to questions
• Organizational Support - Follows policies and procedures; Completes administrative tasks correctly and on time
• Planning / Organizing - Prioritizes and plans work activities; Uses time efficiently
• Professionalism - Approaches others in a tactful manner; Reacts well under pressure; Treats others with respect and consideration regardless of their status or position; Accepts responsibility for own actions; Follows through on commitments
• Quantity - Meets productivity standards; Completes work in timely manner; Strives to increase productivity; Works quickly
• Attendance / Punctuality - Is consistently at work and on time; Ensures work responsibilities are covered when absent; Arrives at meetings and appointments on time.

Language Skills:

• Fluency in English required, Igbo or other local language skills strongly desirable.

Candidate Profile:

• Willingness to relocate to Owerri, Nigeria and to travel within the country 60%
• Enterprising and self-driven personality with the ability to adapt and acquire new skills
• Highly attentive to detail with excellent organizational and documentation skills
• Results-oriented, with the ability to drive projects from inception to execution stages
• Strong fit to FINCA’s desired corporate culture and values, and is committed to furthering FINCA’s mission and vision.  In particular, must demonstrate a commitment to transparency and integrity
• Understands the needs of a start-up, with willingness and ability to perform duties beyond the scope of work.

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Job Summary

• FINCA Nigeria seeks to employ an experienced individual as Applications Support Officer. The Applications Support Officer is responsible for providing support to the core Banking Applications- ORBIT R and related applications and interfaces such us BREFT Switch, POS, Aruti and other third party systems. The officer will interface with the Business in relation to new products setup on the core banking application.
• The job holder is responsible for new branch  applications setup; resolution of all application functional issues raised by the business; works closely with regional reporting team to ensure business reports are available  and must ensure that all users are supported and can effectively use the core banking systems and applications for the purpose of their working needs. The position holder must work closely with the key functions to understand and meet the needs in support of FINCA Nigeria’s overall Business strategy.

Duties and Responsibilities

• Act as first line support for all application issues.
• Document all operational procedures and keep the departmental operating instructions updated at all times.
• Maintain a Knowledge base of all known application issues.
• Define and document User Acceptance Test (UAT) case scenarios/ plan for application fixes in liaison with business function and ensure all application changes are change managed.
• Fully Support the business with the application  parameters maintenances adhering to the parameterization change process, Calenderer maintenance EOD/ EOM/ EOY/SOD processing
• Amend data anomalies resulting from system malfunction and service requests upon necessary authorization and change management.
• Provide guidance to the business functions in identification of needs and definition of requirements.
• Provide support in Project management, Business case development, analysis design staged of system implementations.
• Identify and resolve operational problems
• Trouble shoots and diagnoses problems.
• Implement security standards(access controls, segregation of duties, usage and exception monitoring)
• Monitors and supports alternative delivery channels performance such as BREFT switch and ensure agreed upon uptime is achieved.

Qualification and Experience

• 2+ years of experience within a technical support environment, including Database administration, core banking applications and other software experience.
• First degree in computer science or equivalent.
• Microsoft or related professional certification especially on MS SQL is ideal.
• Proven ability to resolve problems efficiently and effectively; Experience programming in a database query language will be an added advantage
• Previous experience as a systems administrator or Applications Support Officer.
• Ability to recognize competence level of the user and address each situation appropriately
• Experience working in a heavy pressure environment preferred
• Proven ability to work creatively and analytically in a problem-solving environment
• Proven success in contributing to a team-oriented environment
• Proven ability to balance, prioritize and organize multiple tasks
• Excellent interpersonal, written and oral communication skills
• Fluency required in English.

Critical Competencies:

To perform the job successfully, an individual should demonstrate the following competencies:

• Strong technical orientation
• Ability to work well in a team environment
• High level of energy, creativity, flexibility, enthusiasm, commitment, self-confidence and initiative
• Accuracy, attention to detail and awareness of deadlines
• A hard working self-starter with initiative, able to set own priorities
• Sharing: Contributes to a team, and recognizes and promotes the wider corporate picture.
• Ability to anticipate problems and proactively takes measures to control or minimize them.
• Understands the scope of own authority and knows when to highlight issues and seek authorization / advice from the Senior Systems Administrator.