Latest Jobs at Ecobank Nigeria

Industry and Market Trend Analysis

• Track developments in the financial services industry (e.g. CBN regulations, fintech disruption, inflation, interest rates, FX dynamics).
• Monitor macroeconomic indicators that affect lending, deposits, investment products, and customer behavior.

Competitor Benchmarking

• Analyze competitor banks’ products, pricing, branch expansion, digital offerings, and campaigns.
• Provide competitive intelligence reports for business units, senior management, and strategic teams.

Customer & segment Insights

• Study customer acquisition, retention, and churn rates across segments (Retail, SME, HNWI, LOC & EFS).
• Identify behavioral trends in channel usage, digital adoption, and product uptake (cards, loans, savings, etc.).

Performance Reporting and Dashboarding

• Develop and maintain dashboards (Power BI, Excel) showing market share, revenue trends, and segment performance.
• Generate reports that track product penetration, fee income, and cross-sell ratios.

Support Strategic Initiatives

• Provide intelligence to support product development, new market entry, branch optimization, and digital transformation.
• Assist in pricing strategies, marketing campaign planning, and competitor threat assessments.

Collaboration Across Business Units

• Work with Retail, Commercial, LOC, HNWI, Payment and Strategy teams to supply tailored insights.
• Support quarterly business reviews, board reporting, and investment/expansion decisions.

Experience & Qualifications

• Bachelor’s degree in computer science, Mathematics, Statistics or Business Management
• Working knowledge of data mining using SQL, ETL, and Excel
• Demonstrated experience in executing presentations of technical and business level data.
• Knowledge and familiarity with Tableau is a plus
• Proven ability to synthesize analytics and research results into clear insights, and to deliver actionable recommendations.
• Business writing and presentation skills for executive reporting
• Ability to link market signals with financial impact

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KEY RESPONSIBILITIES

• Manage and grow a portfolio of corporate banking relationships, ensuring high levels of client satisfaction and loyalty
• Identify and pursue new business opportunities, both within existing relationships and through new acquisitions.
• Conduct financial analysis and due diligence on potential and existing clients to assess creditworthiness and identify opportunities for growth.
• Promote and sell the bank's products and services, including cash management, trade finance, and lending solutions.
• Ensure that all relationships are managed within the bank's risk appetite and that all credit and operational risks are identified and mitigated.
• Collaborate with internal stakeholders, including credit risk, product specialists, and operations teams, to ensure seamless delivery of services to clients.
• Ensure that all activities are conducted in compliance with regulatory requirements and bank policies
• Increase the size and complexity of the relationship portfolio.
• Achieve revenue growth targets through the sale of banking products and services
• Maintain high levels of client satisfaction and loyalty.
• Ensure that all relationships are managed within the bank's risk appetite.

FINANCIAL 

• Ensure the Sector’s PBT; Risk Asset & Liability budgets respectively are met.
• Ensure the Sectors approved cost budgets are not exceeded.
• Fund the bank with cheap liabilities.
• Ensure prompt remedial action on delinquent accounts.

PROCESS

• Ensure effective growth and development of the bank’s share of wallet of the existing clients
• Convert prospects and new clients to ENG Bank relationships.
• Within the framework of the bank’s Calling policy for Marketing & Credit calls, develop a calling plan, communicate and monitor to ensure compliance by Sector Account Managers.
• Ensure service excellence, customer satisfaction and improved relationship management.
• Ensure bank’s credit policy requirements are upheld and only good quality risk assets requests of clients are recommended for top management approvals.

CUSTOMER 

• Call on customers (at least per calling policy requirements), to determine their business needs, to obtain feedback on customer service and to ensure customer satisfaction.
• Review, approve & recommend for higher approvals, proper evaluated customers’ banking needs as it relates to credit, electronic banking and operational support.
• Develop for (in conjunction with corporate products unit), appropriate Corporate Banking products and services.
• Negotiation of loan/credit terms and conditions, pricing, closing of transactions as well as follow up after sales.

EDUCATION AND EXPERIENCE

• Minimum of 2nd class lower in first degree (MBA, MSC, MA, ML and/or Professional Qualifications will be added advantage)
• Minimum of 5 years working experience, at least 2 in corporate marketing
• Advance credit/marketing skills
• Relationship management skills
• Communication skills
• Strategic initiative
• Planning /execution
• Strong Negotiation Skills