Latest Jobs at Conclase Consulting

Responsibilities

• Manage Network Services, provide comprehensive management and reporting services to ensure that the network runs optimally and efficiently.
• Ensure around the clock availability of mission-critical network resources.
• Responsible for maintaining the systems that allow organisations to function and communicate, both internally and externally, on a daily basis
• Ensure internal networks have the capacity to meet business demands
• Assist with network management services, this would include the management, administration and troubleshooting of the following network services: Core networking, Wireless and Mobility, Performance Optimization, Managed Network Services. Conducting operations and maintaining the entire infrastructure of the connected devices and troubleshooting network problems
• Monitor network performance on a daily basis.
• Create reports based on network data and present their findings to decision-makers. Create and enact performance improvement plans
• Responsible for creating and maintaining the security of user-profiles for each company employee. This usually includes maintaining different levels of security access depending on one's status within the company. It also includes answering user questions related to using the network or the company-issued hardware.

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Responsibilities

• Administer and assist with methodology adapted from industry standard which allows for the operation of a centralized desktop operations and support. Using automation through industry standard technologies such as Microsoft Active Directory, Microsoft Systems Management Server, and later generations of Windows and other management tools as deemed necessary.
• Maintain a single software image for all updates of patches and new releases of operating system, desktop office applications and desktop business applications.
• Responsible to manage desktop operations and support services that follow a holistic, lifecycle approach all the way from deployment to maintenance, administration, updates, user support, installations, moves, add and changes (IMAC) and decommissioning of same such services. Desktop operations and support would also provide desk side to user's community in the event that the Service Desk is not able to resolve incidents.
• Hardware support engineer deliverables will include; Installation of hardware and software, Upgrading your PC hardware & software.
• Required to inspect modified computer systems ensuring that the product meets company standards.
• Responsible for designing, developing, and testing computer hardware, including computer systems, circuit boards, computer chips, keyboards, routers, and printers. Supervises the manufacturing, production, and installation of the parts
• Installs, maintains, and troubleshoots required client software and hardware, whether onsite or remotely.
• Application Support Engineers oversee the installation and maintenance of software applications in order to streamline business operations.
• Optimizing software application performance, installing updates, and performing debugging procedures.

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Responsibilities

• Aid with all technical issues, including everything from lost server or network connectivity to forgotten passwords.
• The Service Desk would provide a single point of contact for level zero to level three incident management resolutions across a range of technologies including network, voice, server, desktop and office productivity applications.
• It is expected that staff that would provide this service are knowledgeable in the area of ITIL or its equivalent standard.
• Help desk support specialists are the go-to people for providing technical assistance and support related to computer systems, hardware, and software.
• Responsible for answering queries and addressing system and user issues in a timely and professional manner in line with the service level agreement (SAL).
• Help desk assistants provide technical support to customers and staff members, troubleshooting problems, assisting with account set up, and performing various software functions.
• The Service Desk and Incident Management process aims to restore IT Services to their defined Service Levels as quickly as possible The process is also responsible for receiving and processing Service Requests, for assisting users, and for coordinating the Incident Resolution with Specialist.

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Responsibilities

• Responsible to provide a managed IT security services that covers the enterprise by implementing measures and systems to securely protect and safeguard information utilizing various forms of technology developed to create, store, use and exchange such information against any unauthorized access, misuse, malfunction, modification, destruction, or improper disclosure, thereby preserving the value, confidentiality, integrity, availability, intended use and its ability to perform their permitted critical functions.
• Responsible to monitor the organization's networks for security breaches and investigate a violation when one occurs. Install and use software, such as firewalls and data encryption programs, to protect sensitive information.
• Provide prescriptive guidance and/or root cause analysis of code-level security vulnerabilities
• Help guide security quality and risk remediation priorities for code-level software reviews
• Investigate and implement source code analysis workflow automation improvements
• Inspect security vulnerabilities associated with open-source and 3rd-party functional libraries
• Assist with evaluations and implementation software security quality and risk analysis testing solutions
• Track, report and close software security workstreams
• Collaborate with development teams to prioritize and remediate vulnerabilities throughout the software development lifecycle and to improve security program.

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Responsibilities

• Provide document control support for site construction activities.
• Receive and manage facilities handover documentation after commissioning.
• Provide document control support for major Management of Change (MoC) activities and ensure existing drawings are superseded with the new as-built.
• Manage and ensure availability of equipment OEM Manuals, datasheets, updated as-built etc. for operations & maintenance.