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Overview of position

Working under the overall supervision of the Head of Sub Office, the direct supervision of the CCCM Officer & Senior Project Assistant. The selected candidate will work within selected camps & camp like settings as well as in hosting communities, informal sites & areas of return supervising hourly contracted staff who include Camp Coordination & Camp Management (CCCM) mobile teams consisting of Site Assistants & Community Outreach Volunteers (COV's). The selected candidate will be under the daily supervision of the Senior Project Assistant CCCM & will supervise CCCM field tasks, such as coordination, the development of site governance structures, feedback mechanisms & overseeing the implementation of minimal site maintenance projects.

Role objectives

• In collaboration with the CCCM Officer ensure that there is adequate coverage of sites hosting IDP populations by the CCCM mobile teams.
• Ensure that the CCCM field staff (CCCM mobile teams & Site Facilitators) provide adequate support to the camp management agencies i.e. SEMA & NEMA.
• Undertake regular field travel to monitor & guide CCCM program implementation in designated locations.
• Ensure there is proper monitoring & reporting of activities being done by camp management, government agencies, national & international NGOs, UN organizations & other relevant stakeholders in the sites being covered by the CCCM mobile teams.
• Guide & provide on the job training to CCCM field staff & SEMA camp managers of their duties.
• Support SEMA / NEMA in the establishment of representatives, IDP committees that reflect age, gender & diversity of the IDP population at site level.
• Promote set up of youth & women empowerment groups in the sites.
• Support implementation of communication with communities’ activities in designated locations.
• Ensure that the CCCM multi sector site tracker & other databases are updated on a weekly basis by the CCCM field staff.
• Extract reports from the CCCM multi sector site tracker for analysis.
• Ensure that all CCCM field staff & Camp Managers understand & carry out their duties in accordance with the humanitarian principles, core values, the Code of Conduct (CoC) & Prevention of Sexual Exploitation & Abuse (PSEA).
• Ensure there is an effective referral mechanism in all IDP sites covered by the CCCM field staff & SEMA / NEMA Camp Managers.
• Commit to enforce & advocate for decisions taken by the CCCM / NFI / shelter sector working group at field level.
• Attend coordination meetings in clusters, technical working groups & task forces representing our client when delegated to do so.
• Discharge any other relevant duty as assigned by the CCCM Officer or Senior Project Assistant.

Project reporting

• This role will be working under the overall supervision of the Head of Sub Office, the direct supervision of the CCCM Officer & Senior Project Assistant.

Key competencies

• Bachelors in social science or behavioural science with two years of relevant professional experience or a high school degree / certificate with 3 years of working experience.
• Previous experience in camp management related work.
• Previous experience in CCCM capacity building is an added advantage.
• Two year experience in humanitarian work.
• Fluent in English, Tiv, Idoma, Igede & other languages spoken locally in north central Nigeria.
• Previous experience in humanitarian work.
• Training or certification in CCCM activities.
• Takes responsibility for action & manages constructive criticisms.
• Works effectively well with client & stakeholders.
• Promotes continuous learning for self & others.
• Listens & communicates clearly, adapting delivery to the audience.
• Actively seeks new ways of improving programs or services.
• Develops effective partnerships with internal & external stakeholders.
• Identify ways & implement actions to improve performance of self & others.
• Plans work, anticipates risks & sets goals within area of responsibility.
• Displays mastery of subject matter.
• Contributes to a collegial team environment; incorporates gender related needs, perspectives, concerns & promotes equal gender participation.

Team management

• The selected candidate will be supervising hourly contracted staff who include Camp Coordination & Camp Management (CCCM) mobile teams consisting of Site Assistants & Community Outreach Volunteers (COV's).

Further information

• Internals of the organization & NMS candidates, as well as external female candidates, will be considered as first tier candidates.
• This vacancy is also open to second tier candidates.
• The appointment is subject to funding confirmation.
• Only candidates residing in the country of the duty station within commuting distance of the duty station in Benue state, including the Internally Displaced Persons (IDPs) within camps & host communities with required qualifications & willing to learn and work with CCCM operations will be considered.
• Appointment will be subject to certification that the candidate is medically fit for appointment, accreditation, any residency or visa requirements & security clearances.
• Women with the above qualifications are encouraged to apply.

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Overview of Position

Working under the overall supervision of the Head of Sub Office, the direct supervision of CCCM Officer & the Project Assistant, the primary responsibility of the Site Assistant is to provide field level support to NEMA / SEMA, local authorities & our clients CCCM department in the daily monitoring & management of sites in order to support camp management activities. The Site Assistant is functionally assisting the Camp Manager at the camp level. They monitor the living conditions at sites & can be designated to discharge camp management roles together with NEMA & SEMA. They also have to ensure smooth flow of CCCM / NFI / shelter sector working group activities at field level providing timely feedback on operational challenges faced.

Role Objectives

• Support SEMA / NEMA in site management activities.
• Support in providing on the job training to the camp committees & other IDP community groups.
• Establish & maintain, in collaboration with the SEMA Camp Manager, authorities, effective intra site coordination mechanisms among service providers & partners.
• Monitor the living conditions in IDP sites, define gaps & prioritize needs.
• Alert the Camp Manager & the CCCM Officer / HSO on new arrivals & departures, to ensure a rapid response.
• Act, together with the SEMA Camp Manager & authorities, as a support central focal point for all activities & issues taking place at the site level.
• Ensure clarification of roles & responsibilities amongst stakeholders in the site, for maintenance of site infrastructures with a focus on sustainability & community / local government ownership.
• Support the implementation of effective & easily accessible referral mechanisms in relevant technical sectors in close collaboration with relevant stakeholders.
• Support in maintaining site information management systems & monitor service provision including cross cutting services such as prevention, response to sexual, violence against women & girls, health related concerns, psychosocial support & among others in all sectors of the site according to agreed guidelines, standards & indicators.
• Ensure an effective complaints & feedback mechanism that is accessible to all camp residents.
• Promote strategies to build & strengthen confidence within communities & the groups living in the site & between site residents & surrounding communities & favour a peaceful coexistence.
• Advocate for the legitimate needs & rights of the site population through liaison with SEMA / NEMA, humanitarian service providers & other actors.
• Ensure the mobilization & participation of the site & host populations in the site governance system with particular emphasis on meaningful inclusion of women, children, elderly & persons with specific needs into decision making processes.
• Ensure regular, timely & comprehensive reporting to the CCCM Officer & the Project Assistant.
• Principally collect accurate CCCM multi sector data on a weekly basis.
• Regularly conduct registrations & surveys of displaced populations when necessary.
• Commit to enforce & advocate for decisions taken by the CCCM / NFI / Shelter sector working group at field level.
• Disseminate relevant policy guidelines & technical standards developed by the CCCM sector working group lead agencies.
• Support camp management agencies & local authorities as they facilitate the search for durable solutions for the displaced population.

Project Reporting

This role will be working under the overall supervision of the Head of Sub Office, the direct supervision of CCCM Officer & the Project Assistant.

Key Competencies

• Bachelors in social science or behavioural sciences with two years of relevant professional experience or a high school degree / certificate with 2 additional years of working experience.
• Previous experience in camp management related work.
• Two year experience in humanitarian work is an advantage.
• Must be fluent in English & native languages like Tiv, Idoma, Igede & other languages spoken locally in north central Nigeria.
• Previous experience in humanitarian work.
• Respects & promotes individual & cultural differences, encourages diversity & inclusion wherever possible.
• Maintains high ethical standards & acts in a manner consistent with organizational principles / rules & standards of conduct.
• Demonstrates ability to work in a composed, competent & committed manner & exercises careful judgment in meeting day to day challenges.
• Develops & promotes effective collaboration within & across units to achieve shared goals & optimize results.
• Produces & delivers quality results in a service oriented & timely manner, is action oriented & committed to achieving agreed outcomes.
• Continuously seeks to learn, share knowledge & innovate.
• Takes ownership for achieving the organization’s priorities & assumes responsibility for own action & delegated work.
• Encourages & contributes to clear & open communication, explains complex matters in an informative, inspiring & motivational way.

Team Management

• This role has no team management responsibility.

Further Information

• Internals of the organization & NMS candidates, as well as external female candidates, will be considered as first tier candidates.
• This vacancy is also open to second tier candidates.
• The appointment is subject to funding confirmation.
• Only candidates residing in the country of the duty station within commuting distance of the duty station in Benue state, including the Internally Displaced Persons (IDPs) within camps & host communities with required qualifications, willing to learn & work with CCCM operations will be considered.
• Appointment will be subject to certification that the candidate is medically fit for appointment, accreditation, any residency or visa requirements & security clearances.
• Women with the above qualifications are encouraged to apply.