Latest Jobs at 9mobile

Job ID: IRC5080

Job Summary

• Monitoring, reporting and analysis of network key performance indicators.

Principal Functions

• 24/7 real-time monitoring of network key performance indicators
• Identifying network impacting issues that are not visible or recognizable by alarms via KPIs
• Flagging of degraded network key performance indicators for resolution
• Pre- and post-implementation KPI monitoring, analysis and reporting for planned network technical changes.
• Tracking and reporting of KPI for new technical features and equipment deployment
• Support resolver teams for network fault resolution through monitoring and reporting of KPI during and after fault resolution
• Generation of Daily, weekly, monthly KPI reports for network nodes (BSS, IP, VAS, Core PS/CS and Transmission)
• Generation of OPCOM reports and other network reports
• Support reconciliation of KPI figures with 9mobile service providers and customers.
• Handling periodic and ad hoc reports for Network Operations
• Perform other duties as assigned by the Head, NOC & BSS.

Educational Requirements

• First Degree or equivalent in Electrical or Computer Engineering or a related discipline
• Two (2) years post NYSC work experience.

Experience, Skills & Competencies
Knowledge:

• Network availability and capacity management
• Network administration
• Microsoft Office suite
• Network Surveillance/monitoring tools(advantage)

Skills:

• Communication
• Analytical skills
• Personal Effectiveness
• Problem Solving
• Presentation

Behavior:

• Passion for Excellence
• Integrity
• Empowering people
• Growing people
• Teamwork
• Customer Focus

go to method of application »

Job ID: IRC5079

Job Summary

• Perform Value added Service end to end trouble shooting, conduct VAS health checks, and carry out end to end KPI analysis and Performance optimization
• Ensure the implementation, maintenance and operations of VAS nodes and effectively monitor all data related links.

Principal Functions

• Liaise with vendors to commission, integrate and perform system acceptance testing (SAT) for VAS elements on EMTS's network.
• Troubleshoot circuit switching VAS network nodes such as Voicemail, USSD, IVR, CRBT, SMSC, IPCC, SCG, etc, as required to prevent, isolate, and resolve network faults.
• Ensure adherence to a proactive maintenance cycle on all VAS circuit switching systems
• Review recommendations of the internal audit function relating to CS VAS system policies, standards, guidelines and operations and take action as required.
• VAS Systems and Services' diagnosis and resolution of issues to ensure MTTR and other service availability KPIs are met
• Development, configuration, and integration of all VAS solutions/systems in line with the Digital strategy execution plan
• Technical reviews to implement solutions and workarounds for faults/incidents
• Properly escalate and document unresolved service or system issues to appropriate internal or external teams and follow up to ensure they are satisfactorily closed within SLA
• Timely delivery of projects assigned with the goal of ensuring high quality standards are met and solutions are operationally viable.
• Collaborate with both Technical and Business teams to ensure seamless deployment of products
• Proactively manage capacity and ensure VAS systems operate below 70% utilization
• Mobilizes smooth operation of VAS nodes; testing and integration of new NE with the existing network.
• Takes care of all VAS related servers including their connectivity with all the other nodes
• Supervise maintenance of all VAS services i.e., nodes (SMSC, USSD, IVR, CRBTs, etc) in the network.

Educational Requirements

• First Degree in Electrical / Electronic or Computer Engineering.
• 5 years of experience in telecommunication sector.

Experience, Skills & Competencies:

• Good knowledge and experience with Linux and IP Networking, especially Transport, Internet and Application Layer(IPv4,IPsec, TCP, UDP, QUIC, HTTP/s, DNS, RTSP, SSH) protocols
• Preferable with Knowledge on VAS systems like SMSC, SMPP-GW, Voice Mail, Voice SMS, RBT, SDP (Service Delivery Platform), RSC(Roaming Service Center), USSD, Collect Call, WAP/WEB Portal, Mobile TV, MMSC, WAP-GW, ADC & OTA, MTA (Mail Transfer Agent)
• Good knowledge in operating systems like Windows, Red hat or SUSE Linux, SUN Solaris and etc.
• Good knowledge in database like MySQL, SQL, Oracle and etc
• Good knowledge of shell scripting.
• Working knowledge of security encryption solutions - SSL, firewalls, VPN, IPsec
• Strong experience in programming/scripting language(s) - Python, Perl , Shell  or equivalent
• 3rd Party RESTful API integration, PHP, MySQL, SQL server, web service working knowledge preferred
• Knowledge and basic experience in cloud infrastructure and network function virtualization.

go to method of application »

Job ID: IRC5081

Job Summary

• Management of network OSS tools.

Principal Functions

• Strong domain knowledge in OSS Platforms and Applications with hands-on experience in supporting and managing OSS Applications and Tools
• Ensure availability of all OSS tools
• Handle OSS upgrades and patch installations
• Handle integration and commissioning of NOC OSS/monitoring solutions
• Troubleshooting and resolution of faults on OSS application and tool.
• Hardware and Software audit of all OSS tools.
• Implementation of OSS tool periodic health checks and maintenance activities.
• Administration of OSS tool user accounts
• Administration of Huawei OWS, WFM ,Mateline
• Administration of NOC OSS/monitoring solutions including U2020
• CEM and Discovery tool maintenance
• Perform other duties as assigned by the Head, NOC & BSS.

Educational Requirements

• First Degree or equivalent in Electrical or Computer Engineering or relevant discipline
• Three (3) to five (5) years post NYSC work experience
• Multi-vendor solution experience

Experience, Skills & Competencies
Knowledge:

• System Administration of Linux/VMware   environment.
• Experience in OS like Linux, Windows
• Shell scripting + SQL scripting, Unix shell + some windows-based programming will be an added advantage.
• Knowledge of IP/Routers/Switches etc.
• Experience in RDBMS like Oracle, MySQL, Sybase etc.
• Basic understanding of Telecom Network
• Basic understanding of IP Network
• Experience with trouble ticket tools and process

Skills:

• Communication
• Analytical Skills
• Problem Solving

Behavior:

• Passion for Excellence
• Integrity
• Empowering people
• Growing people
• Teamwork
• Customer Focus

go to method of application »

Job ID: IRC5078

Job Summary

• Manage and maintain our Windows system and server network on premises and cloud-based systems.
• Coordinating projects within the team right from the planning phase to the implementation phase and support the goals of other teams that rely on the windows team to achieve their objectives

Principal Functions
Tactical:

• Assist in the implementation of approved policies and procedures for Microsoft Infrastructure system design, implementation and maintenance.
• Coordinate with other departments for improved efficiency.

Operational:

• Responsible for planning of Microsoft Infrastructure systems upgrades and deployment.
• Automate where possible, implement and improve processes where necessary
• Provide technical and operational support in management of multiple Microsoft Infrastructure in a highly dynamic business environment and to support business
• Provide support in the implementation and user acceptance testing of Windows operating systems
• Managing and administering AD
• Group Policy Object (GPO) creation, troubleshooting, and management
• Delegation of authority to others for appropriate object administration in their OU hierarchy
• Monitoring connectivity, synchronization, replication, net logon, time services, FSMO roles, schema, NTDS database partitions, DNS settings, SRV records, and trust relationships.
• Review DC event and security logs and take corrective actions
• Overseeing and managing team members to resolve/close logged incidents/requests within the defined SLA.
• Configure Group Policy Objects to create a secure Windows Infrastructure.
• Desktop deployment automation architecture, design/migration and troubleshooting.
• Managing OS image deployment.
• Patch management and deployment of various applications using SCCM
• Proficiency with Microsoft Exchange Management Console and Exchange Management Shell
• Active Directory bulk operations using PowerShell
• Provides second and third level technical support for both PC and Mobile Outlook clients, working closely with service desk and other support personnel.
• Managing the Hyper-V and ESXI Infrastructure, guest OS installation, setting up of VM priorities, Cloning and Snapshots.
• Managing clusters in Windows Server2008/2012/2012r2/2016 Operating Systems.
• Resource management framework like creation of resource pools, adding the VMs into resource pools.
• Managing the VMware HA & DRS features as well as the vmotion technology.
• Investigate, analyze and resolve technical issues and actively pursue mechanisms for preventing, or automating the response to reoccurrences.
• Be the final escalation point for issues related to Windows infrastructure
• Assessing the stability, security, and scalability of installed Windows systems.

Educational Requirements

• Bachelor's Degree in IT related field and its use within a business environment with minimum of 3+ experience in system administration and related services (Active Directory, DNS, Failover Clustering)
• Master's degree will be an added advantage.
• ITIL Certification.
• Microsoft Certification.

Experience, Skills & Competencies:

• Experience in virtualization technologies (VMWare and Hyper-V)
• Comprehensive understanding of networking technologies including DNS, DHCP, TCP/IP and Load Balancing
• Experience with network troubleshooting tools such as Telnet, Tracert, Port Query, Microsoft Network Monitor
• Knowledge of windows troubleshooting tools (WinDbg, Windows Sysinternals, perfmon)
• Skilled in patch management and application deployment using SCCM
• Experience in PowerShell Scripting
• Exposure to cloud services (Azure, Office 365, Intune, Teams, Exchange Online)
• Strong analysis and troubleshooting skills and experience.
• Resilient, confident and tenacious.
• Good interpersonal skills.
• Prepared to work extended hours and travel to other sites/regions as required