Jobs at Lily Hospitals Limited

Job Summary

• This role is responsible for providing high quality clinical care to patients in the hospital by diagnosing, treating and assisting to prevent diseases in women especially those affecting the reproductive system and the processes of childbirth.

Key Result Areas (KRA)

The key result areas of this role are:

• To provide quality medical care to patients under the supervision of the HOD, Consultants and other senior medical staff.
• Provide care and treatment to women during prenatal, natal and postnatal periods.
• Analyze records, reports, test results or examine patients’ to diagnose medical conditions that are related to gynaecology cases.
• Assist consultants in performing cesarean sections or other surgical procedures as needed to preserve patient’s health and deliver babies safely.
• To ensure comprehensive, accurate and concise medical records are collected and maintained for patients with an appropriate signed and dated legible entry in the patient’s medical record on every attendance upon a patient.
• Contribute to quality patient care by participating in case planning which includes appropriate pre-admission planning, in-hospital care and discharge planning.
• To arrange investigations, medical treatment and discharge as directed by the Senior Registrars or Consultant to which assigned.
• To be "on-call" or participate in shift rosters is a requirement of the position.

Requirements

• Candidate must be licensed to practice medicine from the Nigerian Medical and Dental Association of Nigeria.
• Candidates must possess primaries in Obstetrics & Gynaecology.
• Must have 1-3 years’ experience in O&G.
• Candidates must be Knowledgeable in General Medicine, O & G and other related areas of medical practice.
• Must have valuable sympathetic bedside manners, strong active listening skills and advanced problem-solving abilities while being able to work in a team.
• Candidate must possess excellent communication skills, a strong ability to work well under extreme pressure and self-discipline

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Job Summary

• The Case Manager / Billing officer is responsible for the day to day operational activities of the HMO department in the area of communicating relevant information to HMO clients and the organizations service units.
• The role is also responsible for managing the health insurance service desk which includes client servicing and generating bills from HMOs.

Responsibilities

• Developing and improving on existing HMO policies and procedures within the organization to improve the customer/patient experience.
• Engage LILY HMO by communicating usage of their policies within a time frame as provided in the HMO policy of the organization
• Ensure valid and accurate medical reports for all HMO clients are sent on time.
• Approved pre-authorization request to enrollees upon request by the HMO client relation officers on a daily basis
• Collaboration with human resources team to ensure all patients eligibility is cleared.
• Ensure that there is full customer satisfaction for all cadre
• Effective Communication regarding entitlements, coverage and exclusions at all times
• Ensure full compliance and execution with the organizations tariff at all times
• Ensure that all financial and operational data are reported monthly.
• Ensure full patients’ confidentiality.

The Person

• Minimum academic qualification of a B.Sc or HND in a Sciences or other related fields.
• 1 - 3 years relevant work experience in case management or billing.
• Understand basic clinical diagnosis
• Excellent customer service skills
• Excellent business analysis, communication and people management skills
• Full working Knowledge of the Microsoft office package is required especially with spreadsheet software (Excel).
• Great interpersonal skills
• Excellent writing and communication skills.