Jobs at FMR AGENCY

Job Summar

• We are hiring a detail-oriented Junior Credit Officer to support receivables management and collections activities across the organization.
• This role plays a key part in ensuring timely recovery of outstanding payments, maintaining accurate records, and supporting overall credit control processes.
• You will work closely with the Credit & Collections function and Sales team to monitor customer accounts, follow up on payments, and help reduce overdue balances while maintaining good customer relationships.

Key Responsibilities

• Support the monitoring of customer accounts and follow up on outstanding payments
• Assist in preparing and updating receivables aging reports
• Conduct routine calls, emails, and messages to customers for payment reminders
• Maintain accurate records of all collection activities and customer interactions
• Support credit checks and documentation for new and existing customers
• Assist in reconciling customer accounts and resolving payment discrepancies
• Work with Sales Representatives to track and follow up on overdue accounts
• Escalate long outstanding debts or high-risk accounts to senior management
• Ensure proper documentation of invoices, payment records, and credit agreements
• Support compliance with company credit policies and procedures.

Requirements

• BSc or HND in Accounting, Finance, Banking & Finance, or a related field
• 1–3 years of experience in credit control, accounts receivable, or collections
• Basic understanding of trade credit and receivables management
• Good communication and negotiation skills
• Strong attention to detail and organizational ability
• Ability to manage multiple accounts and follow up consistently
• Proficiency in Microsoft Excel and basic accounting tools
• Ability to work in a fast-paced and target-driven environment.

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Role Overview

• The Shoe Care Technician is responsible for the professional cleaning, restoration, and maintenance of sneakers and footwear.
• This role ensures every item is handled with care, follows standard operating procedures, and meets high-quality standards while supporting smooth daily operations.

Key Responsibilities
Sneaker Cleaning & Care:

• Clean and maintain sneakers and footwear
•  Handle materials such as leather, suede, nubuck, mesh, canvas, and synthetics
• Remove stains, dirt, odours, and marks without damage
• Perform sole cleaning, midsole detailing, lace care, and inner lining treatment
• Escalate items requiring advanced treatment

Quality Control:

• Inspect items before and after cleaning
• Prevent damage, colour bleeding, or deformation
• Report pre-existing damage before service
• Maintain consistent quality

Workflow & Turnaround:

• Manage tasks to meet turnaround timelines
• Tag, track, and organize customer items
• Maintain a clean and organized workstation

Equipment & Supplies:

• Use tools and products responsibly
• Clean and maintain equipment after us
• Report low stock or faulty tools

Team Collaboration & Support:

• Work with technicians and front-desk staff
• Provide technical input when needed
• Support during peak and high-volume periods

Experience & Qualifications

• Experience in shoe care, laundry, or hands-on technical roles (e.g., tailoring, detailing, cleaning)
• Familiarity with sneaker materials is an advantage
• Training will be provided

Required Skills & Competencies:

• Strong attention to detail
• Good hand-eye coordination
• Ability to follow processes consistently
• Time management under pressure
• Respect for customers’ property
• Basic problem-solving skills

Personal Attributes:

• Careful, patient, and quality-driven
• Honest and reliable
• Willing to learn and improve
• Physically fit for standing and repetitive tasks
• Interest in footwear care is a plus

Working Conditions:

• On-site at Yaba / Lekki locations, Lagos State
• Requires long periods of standing
• Exposure to cleaning products (safety guidelines provided)

Performance Expectations:

• High-quality output with minimal errors
• Adherence to timelines
• Strong teamwork and professionalism.

Salary
Competitive and attractive, based on branch and experiences.