Jobs Opportunities at Human Captial Partners

JOB SUMMARY
The role will be reporting to the Lead, Business Intelligence & Coordination. The role will be responsible for developing a framework for managing performance and deliver management reporting for decision making and interventions. Develop and manage a comprehensive framework for Revenue Assurance. Drive strategic performance improvement initiatives for the group. Support the formal strategy making processes for the Group.

RESPONSIBILITIES

• Analyze eBusiness & Retail products performance continuously and comprehensively and provide timely advise to management on improvement options.
• Manage the Group’s performance to drive achievement of the Group and the Firm’s Objectives
• Establish clear product performance metrics, targets and accountabilities and render report on key performance indicators to ensure that management and business owners can measure, monitor, and continuously improve performance.
• Work with business and operations owners as well as other SBUs in the Firm to identify information needs and develop reporting to address those needs consistently.
• Support in planning, developing, communicating, and executing the Group’s strategy.
• Develop policies, procedures, and process frameworks for Revenue Assurance.
• Perform budgeting for the group and ensure compliance of business operations to budget.
• Ensure proper accounting processes to drive transparent cost reporting and visibility of revenue stream.
• Oversees the Group’s payable and receivables functions
• Manage the Group’s profit and loss account and supervise the reconciliation functions for the account and other Admin functions.
• Plan the Group’s strategy retreats, workshops, knowledge sharing sessions and monthly meetings.
• Manage overall business relationships to maximize revenue and profit as well as manage the key performance areas of the team.
• Champion the formulation and implementation of strategies, plans and programs (IFF Product Paper) for the delivery of the Firm’s products targeted at Emerging Corporates customers and generate revenues.

REQUIREMENTS

• First degree in any Discipline, preferably Economics, Finance, Computer Science, and Accounting
• A professional certification in Accounting (ACCA, ICAN, CFA) is an advantage
• Minimum experience – Minimum of 2 years working experience in banking or financial services industry
• Prior experience in Business Strategy and Planning
• Outstanding experience in Performance Management and Reporting
• Good understanding of Financial Services revenue and cost levers
• Experience in Data Analysis and Modeling
• Sound understanding of electronic and retail products.
• Understanding of charging principles, and fees model in financial services environment.
• Ability to combine strong analytical skills with sound business knowledge
• Quality Report Writing Skills

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JOB SUMMARY

The role reports to the Chief Operating Officer and will be responsible for:

• The organisation’s technology infrastructure.
• The organisation’s information technology and computer systems with duties including assessing current processes, recommending software upgrades, and directing the executive team on the best processes.

RESPONSIBILITIES

•  Responsible for the technology architecture of the organisation.
•  Develop, track and control the development of annual operating and capital budgets for purchasing, staffing and operations.
•  Run the team of IT engineers within the organisation.
•  Use technology to improve on the products that the organisation has to offer.
•  Assist other departments in using technology effectively.
• Research any new technologies that may potentially increase the organisation’s competitive advantage.
•  Focus technology on external customers.
•  Liaise and collaborate with suppliers of technical solutions to enhance product range and customer relations.
• Ensure that product architecture supports the priorities of the business.
• Monitor web analytics and making recommendations that align with business goals.
• Build processes for data protection and quality assurance.
• Make executive decisions regarding the organisation’s technological needs.
• Work closely with Finance, Marketing, Business Development and Operations to define and deliver new products and enhancements.
• Develop and implement all internal communication systems, including email and messaging.
• Study information processing systems to evaluate the effectiveness and make recommendations for improvement.
• Plan and strategise to reduce costs and improve profits.
• Ensure the organisation’s technological processes and service comply with all requirements, laws, and regulations.
• Share technological visions, opportunities, and risks company wide.
• Represent the organisation at conferences and networking events.

REQUIREMENTS

• A first degree in Computer Science and Technology or any other relevant discipline from an accredited institution. Master’s degree in a related discipline.
• Minimum of ten (10) years’ experience. At least 5 years of operational experience at an executive level.
• Relevant professional certifications.
• Critical thinker, motivated, and has relevant industry knowledge.
• Excellent written and verbal communication skills.
• Excellent interpersonal skills.
• Excellent leadership skills.

REFERENCE NUMBER: ES00305