Jobs at Zercom Systems Nigeria Limited

Job Description

• Focus on providing technical support, building, and maintaining relationships between Zercom and its customers.
• Act as a point of contact to the assigned unique customers
• Creates and provides mentoring, and leadership through more difficult scenarios across the team
• Participate in, lead, and drive agendas for team meetings
• Provide updates to senior management
• Ability to identify opportunities for customer relationship enhancement and Sales.
• Help drive and coordinate recommended actions against malicious threats on behalf of the company
• Monitoring and maintaining the computer systems and networks within the organization
• Managing your team effectively to enable them to reach KPI’s
• Identifying up-sell or cross-sell opportunities of the company’s products
• Keeping clients informed of relevant research, new product developments or updates

Basic Qualifications

• Bachelor of Science in Computer Information Systems, Computer Science (or similar degree) or equivalent experience required.
• 2+ years of hands-on networking experience

Desired Skills:

• Significant experience in client service, client relationship managing and direct managing of client facing teams
• Excellent verbal and written communication skills.
• Strong project management and organization skills
• Strong analytical skillset; ability to absorb customer needs and translate into actionable business requirements.
• Highly motivated, proactive and adaptable

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Responsibilities

• Man the reception, receiving and directing vendors, clients and visitors when required
• See to the opening and cleaning of the office at the commencement of business as well as closing the the office at the close of business.
• Clean, stock and supply (dusting, sweeping, vacuuming, mopping, cleaning ceiling vents, restroom cleaning (etc)
• Perform and document routine inspection and maintenance activities
• Carry out heavy cleansing tasks and special projects
• Notify management of occurring deficiencies or needs for repairs
• Make adjustments and minor repairs
• Stock and maintain supply rooms
• Cooperate with the rest of the staff
• Follow all health and safety regulations
• Any other assignment as may be given by the Executive Assistant.

Requirements

• Must reside on the island
• Must be willing to start work immediately
• SSCE
• Minimum Experience of 1 year
  

Skills:

• Proven working experience as a cleaner
• Computer literate and savvy.
• Good command of spoken English.
• Self-starter with amiable disposition.
• Knowledge of cleaning chemicals and supplies
• Familiarity with Material Safety Data Sheets
• Integrity