Jobs at Workforce Group

Job Role / Functions

• Support corporate, regional, sub-regional, state-level and functional leaders with strategy development, executive decision making, and implementation.
• Work with Executive Management and Senior Leadership Team to set and clearly define the company’s goals and long-term strategy.
• Functioning as an internal consultant, to foster a collaborative environment with direct interaction with and providing strategic support to the company’s senior executives and decision-makers.
• Facilitate clear understanding and embedding priorities within the broader team by developing strategies and supporting senior leaders to communicate and engage with their teams.
• Responsible for Process excellence and improvement.
• Responsible for strategy formulation for the organization.
• Collaborate with HHRA for performance measures development for high level executive management and all employees’ objectives cascade.
• Specifically, providing support and managing projects in such areas as new business acquisition and market entry, supplier and customer relations, as well as developing analyses decision making on the above mentioned.

Minimum Requirements

• First Degree or its equivalent in Social Sciences, Business Management or any other relevant discipline.
• Master’s Degree in Strategy Management and other related discipline is an added advantage.
• Relevant Professional certification in Black Belt Six sigma and Project Management Professional is a plus
• 12+ years relevant work experience.

Salary Budget
Open for negotiation.

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Job Description

• Opening and closing savings and checking accounts.
• Cross-selling financial services and products.
• Resolving customer complaints.
• Contributing to the development of marketing strategies.
• Conducting market research on rival products.
• Designing and implementing marketing plans for company products.
• Answering client queries about product specifications and uses.
• Maintaining client relations.
• Tracked sales data to ensure the company met sales quotas.
• Creating and presenting sales performance reports.
• Assisting customers with their banking needs.
• Escalating issues to the supervisors, when necessary.

Requirements

• Minimum of B.Sc in Marketing, Business Administration, Sales and Procurement, Banking & Finance, Economics, and/or related professional qualifications.
• The Preferred candidate must have a minimum of 2 years of relevant marketing experience (in Financial Institutions- Commercial Banks, MFBs, PFA, Insurance Companies, etc.)
• Communication skills (Above Average)
• Resourcefulness
• Customer Centricity
• Interpersonal Skills
• Neat Appearance
• Adaptability
• Resilience, Agility & Passionate
• Integrity
• Product Knowledge (Liability)
• Banking Industry
• Relationship Management
• Average Social Network.
• Excellent interpersonal and communication skills.
• Advanced knowledge of banking and financial procedures.
• Patience and the ability to remain calm under pressure.
• Experience with banking and office software.
• Strong attention to detail.