Retail Sales Executive at Workforce Group

Job Description

• Opening and closing savings and checking accounts.
• Cross-selling financial services and products.
• Resolving customer complaints.
• Contributing to the development of marketing strategies.
• Conducting market research on rival products.
• Designing and implementing marketing plans for company products.
• Answering client queries about product specifications and uses.
• Maintaining client relations.
• Tracked sales data to ensure the company met sales quotas.
• Creating and presenting sales performance reports.
• Assisting customers with their banking needs.
• Escalating issues to the supervisors, when necessary.

Requirements

• Minimum of B.Sc in Marketing, Business Administration, Sales and Procurement, Banking & Finance, Economics, and/or related professional qualifications.
• The Preferred candidate must have a minimum of 2 years of relevant marketing experience (in Financial Institutions- Commercial Banks, MFBs, PFA, Insurance Companies, etc.)
• Communication skills (Above Average)
• Resourcefulness
• Customer Centricity
• Interpersonal Skills
• Neat Appearance
• Adaptability
• Resilience, Agility & Passionate
• Integrity
• Product Knowledge (Liability)
• Banking Industry
• Relationship Management
• Average Social Network.
• Excellent interpersonal and communication skills.
• Advanced knowledge of banking and financial procedures.
• Patience and the ability to remain calm under pressure.
• Experience with banking and office software.
• Strong attention to detail.