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Job Description

• The Customer Service Representative is the engine of our Logistics Business! Utilizing a high energy approach, the CSR will clearly identify current customer needs for our service and how they can benefit from partnering with uson every shipment.
• Providing excellent customer service is essential in this position. Customer Service, industry experience, and some college coursework preferred but not required.

Duties and Responsibilities

• Help manage current customer accounts.
• Deal with a high volume of inbound and outbound phone calls.
• Maintain relationships with carriers and customers.
• Provide exceptional customer service to customers and carriers.
• Solve customer and carrier problems and help resolve issues.
• Provide shipment quotes for customers and set up shipments as required by customers.
• Excellent multitasking skills within their work space as well as computer software programs.
• Be a professional representative of our company that other employees look up to.

Job Requirements

• High quality written and verbal communication skills
• Ability to adapt to changes in the work environment
• Accurate and able to produce quality work
• Dependability
• Problem solver
• Ability to work in teams and open to others’ views
• Show respect toward others with cultural differences
• Quality decision making
• To perform this job successfully, an individual should have knowledge of Database software; Internet software; Order processing systems; Spreadsheet software, and Word Processing software.
• Ability to apply common sense understanding to carry out instructions furnished in written, oral, or diagram form.

Education / Experience

• B.Sc / HND
• Previous customer service or call center experience required.
• Logistics experience preferred but not required.

Mathematical Skills:

• Ability to calculate in all units of measure, using whole numbers, common fractions, and decimals.

Reasoning Ability:

• Ability to apply common sense understanding to carry out instructions furnished in written, oral, or diagram form.
• Ability to deal with problems involving several concrete variables in standardized situations.

Language Skills:

• Ability to read and comprehend simple instructions, short correspondence, and memos.
• Ability to write simple correspondence.
• Ability to effectively present information in one-on-one and small group situations to customers, clients, and other employees of the organization.

Computer Skills:

• To perform this job successfully, an individual should have knowledge of Database software, Internet software, Order processing systems, and Microsoft software.

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Job brief

We are looking for an innovative Civil Engineer ith strong experience in Roads and Bridges construction to design, develop and construct a huge range of projects of the physically and naturally built environment from conception through to completion.

Responsibilities

• Manage, design, develop, create and maintain small-scale through to large-scale Buildings, Roads and Bridges construction projects in a safe, timely and sustainable manner.
• Conduct on site investigations and analyze data (maps, reports, tests, drawings and other)
• Carry out technical and feasibility studies and draw up blueprints that satisfy technical specifications
• Assess potential risks, materials and costs
• Provide advice and resolve creatively any emerging problems/deficiencies
• Oversee and mentor staff and liaise with a variety of stakeholders
• Handle over the resulting structures and services for use
• Monitor progress and compile reports in project status
• Manage budget and purchase equipment/materials
• Comply with guidelines and regulations including permits, safety etc and deliver technical files and other technical documentation as required

Requirements and skills

• Proven working experience in civil engineering
• Proven experience in Buildings, Roads and Bridges Construction.
• Excellent knowledge of design and visualizations software such as AutoCAD,Civil 3D or similar
• Proficiency in site layout, grading, utility design, erosion control, regulatory approvals etc
• Project management and supervision skills
• Strong communication and interpersonal skills
• License of professional engineer - COREN
• B.Eng in Civil Engineering