Jobs at Vivid-Tech Solutions and Services

• Ensure prompt response to customers' requests and inquiries at all times and across all channels
• Acknowledge and provide relevant assistance needed to resolve customer complaints promptly.
• Ensure customer satisfaction and provide professional customer support.
• Escalate customer complaints/inquiries and other observations to relevant personnel as appropriate
• Enlighten customers about the company's products and services aimed at promoting customer satisfaction and continuous patronage
• Provide first-level technical support services
• Monitor and maintain assigned computer systems
• Troubleshoot system and network problems, diagnosing and solving hardware or software faults.

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• Candidates should have an OND qualification with a minimum of 1-year work experience.
• Candidate must have proven admin or assistant experience
• Sound knowledge of office management systems and methodologies
• The candidate must be able to effectively multitask and prioritize work and have excellent time management skills
• Must be able to pay good attention to detail and possess strong problem-solving skills
• Sound has written and verbal communication abilities
• Excellent planning and organizational skills