Jobs at Timeless Telecom

Job Summary

• We are seeking a motivated and results-driven Sales Representative to join our team.
• The ideal candidate will be responsible for generating leads, closing sales, and maintaining strong relationships with clients.
• This role requires excellent communication skills, a customer-focused approach, and the ability to meet or exceed sales targets.

Key Responsibilities
Prospecting and Lead Generation:

• Identify and research potential clients through various channels (cold calling, networking, social media, etc.).
• Build and maintain a pipeline of qualified leads.

Sales Presentations:

• Conduct product demonstrations and presentations to prospective clients.
• Clearly articulate the value proposition of products or services.

Closing Sales:

• Negotiate terms and close sales to meet or exceed sales targets.
• Prepare and deliver sales contracts, ensuring all details are accurate.

Client Relationship Management:

• Maintain and nurture relationships with existing clients to ensure repeat business.
• Address client inquiries and resolve any issues promptly.

Market Research:

• Stay informed about industry trends, market conditions, and competitor activities.
• Provide feedback to the management team on market needs and customer preferences.

Reporting:

• Track and report sales activities and results.
• Provide regular updates to the Sales Manager on progress toward goals.

Collaboration:

• Work closely with the marketing team to align sales strategies with marketing campaigns.
• Collaborate with other departments to ensure customer satisfaction and smooth order fulfillment.

Qualifications

• Minimum of OND, HND, Bachelor’s degree in Business Administration, Marketing, or related field preferred.
• 1-3+ years of experience in sales.
• Sales Experience Preferred: Telecom and Real Estate industry.

Skills:

• Strong communication and interpersonal skills.
• Proven ability to meet and exceed sales targets.
• Proficiency in CRM software and Microsoft Office Suite.
• Excellent negotiation and closing skills.
• Self-motivated with results-driven approach.

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Job Summary

• We are seeking a proactive and technically skilled Field Maintenance Engineer (FME) to join our operations team.
• The ideal candidate will be responsible for performing on-site installations, maintenance, troubleshooting, and repairs of network equipment, access points, surveillance systems, and related infrastructure.

Responsibilities

• Perform preventive and corrective maintenance on client and in-house systems including CCTV, wireless access points (APs), routers, switches, and cabling.
• Respond to escalated support tickets and maintenance issues in a timely and professional manner.
• Conduct site surveys and provide detailed reports with recommendations.
• Install and configure wireless radios (e.g., Ubiquiti NanoStation), switches, APs, and CCTV cameras.
• Maintain accurate documentation of maintenance logs, installation plans, and material usage.
• Collaborate with the Network Operations Center (NOC), project teams, and clients to resolve technical issues.
• Ensure adherence to safety procedures and standards during field operations.
• Participate in weekend/holiday rotation schedules as needed.

Requirements

• OND / HND / BSc in Electrical/Electronic Engineering, Computer Science, or related field.
• 2+ years of experience in technical fieldwork, particularly in IT, surveillance, or networking environments.
• Hands-on experience with tools and equipment used in network and CCTV installations.
• Familiarity with cable termination, crimping, and trunking.
• Ability to use test tools for signal tracing and device configuration.
• Strong problem-solving skills and the ability to work under pressure.
• Willingness to travel frequently and work on-site.

Preferred Skills:

• Experience with Ubiquiti, Mikrotik, or Huawei network devices.
• Knowledge of IP addressing, basic routing, and wireless technologies.

Benefits

• Attractive Salary + benefits
• Cutting-edge technology
• Professional growth opportunities
• Dynamic work environment.

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Key Responsibilities

• Develop network designs using tools like AutoCAD, Visio, and GIS.
• Create BoQs, schematic diagrams, and project scopes.
• Ensure compliance with industry standards.

Design Development:

• Revise designs based on field feedback.
• Conduct site assessments for LAN, WLAN, GPON, and CCTV.

Site Assessment:

• Capture geo-coordinates and terrain layout.
• Document site conditions and report findings.

Collaboration and Quality Assurance:

• Share real-time field data with the design team.
• Inspect installations for standards adherence.
• Identify and verify correction of snags.
• Prepare quality assurance and compliance reports.

Safety and Standards:

• Maintain safety and functional standards.

Qualifications

• B.Sc in Electrical Engineering, Computer Science, or related field
• 3+ years of experience in network design and implementation
• Proficiency in fiber-optic and wireless network design
• Experience with network design tools ( visio, Edraw or Autocad)

Preferred Qualifications:

• CCNA, CCNP, or equivalent certifications
• Experience with network simulation tools
• Knowledge of local telecommunications regulations.

What We Offer

• Salary: very attractive + benefits
• Cutting-edge technology
• Professional growth opportunities
• Dynamic work environment

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Job Summary

• The Fiber Field Engineer will be responsible for installing, repairing, and maintaining fiber optic systems for residential and commercial customers (FTTH, Backbone, Fiber SME / Enterprise, Fiber P2P).
• This role involves working outdoors in various weather conditions, performing splicing, and testing of fiber optic cables, and ensuring network integrity and performance.

Key Responsibilities
Installation and Service:

• Install and configure fiber optic cables and related equipment according to specifications and safety standards.
• Perform field surveys and assessments to determine installation requirements for fiber optics. (Network expansion, new SME / Enterprise P2P client survey).

Maintenance and Troubleshooting:

• Troubleshoot and repair fiber optic networks and equipment issues, using a variety of testing equipment. (OTDR, Power Meter, VFL)
• Conduct routine maintenance and inspections to ensure optimal network performance.

Splicing and Testing:

• Perform fiber splicing and testing using fusion splicers and optical time-domain reflectometers (OTDRs).
• Document and maintain accurate records of all installations, repairs, and maintenance activities. (Daily Report format)

Customer Interaction:

• Communicate with customers to explain services, resolve issues, and provide information regarding fiber optic services.
• Collaborate with team members to ensure customer satisfaction and timely service delivery.

Safety and Compliance:

• Adhere to all safety protocols and regulations while working in the field.
• Maintain compliance with industry standards and company policies related to fiber optic installations and repairs.

Qualifications

• HND, B.Tech, or Bachelor's Degree in Electrical Engineering or a relevant field
• Minimum 2 years of relevant work experience.

Key Requirements

• Solid understanding of electrical systems and networks
• Knowledge of fiber optic telecommunication and data networks
• Experience with setting up and testing fiber optic systems
• Understanding of safety and compliance regulations.

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Job Summary

• We are seeking an experienced and proactive Fiber Field Team Lead / Manager to supervise and coordinate a team of fiber field engineers responsible for the installation, maintenance, and repair of fiber optic systems for residential, SME, and enterprise clients (FTTH, Backbone, P2P).
• The ideal candidate will combine technical expertise with strong leadership, ensuring that projects are executed efficiently, safely, and to the highest standards.

Key Responsibilities
Team Leadership and Management:

• Supervise day-to-day activities of fiber field engineers and technicians across multiple projects.
• Assign tasks and monitor progress to ensure timely execution of installation and maintenance jobs.
• Train, mentor, and evaluate team members to enhance technical capabilities and performance.
• Ensure accurate reporting from all field engineers (daily reports, fault reports, splicing records).

Project Oversight:

• Review and approve field survey reports, installation plans, and splicing schedules.
• Coordinate with other departments (network operations, customer service, enterprise support) to align field activities with business needs.
• Manage resource allocation (tools, vehicles, materials) for all field operations.

Technical Support:

• Assist team with complex troubleshooting, testing, and repair of fiber optic networks (using OTDR, Power Meter, VFL, etc.).
• Validate splicing and testing results; ensure accuracy and compliance with technical standards.
• Review completed work for quality assurance and ensure all installations meet safety and industry standards.

Customer Engagement:

• Handle escalated issues and complaints from customers with professionalism and efficiency.
• Ensure high levels of customer satisfaction through timely service delivery and issue resolution.
• Maintain clear communication with clients and stakeholders on project updates and timelines.

Compliance and Safety:

• Enforce adherence to company safety procedures, PPE usage, and compliance protocols on all job sites.
• Conduct routine inspections to ensure proper safety practices and quality standards are followed.
• Keep up-to-date with changes in industry regulations and standards.

Qualifications & Experience

• HND, B.Tech, or Bachelor's Degree in Electrical Engineering, Telecommunications, or related field.
• 3 - 5 years experience in fiber optic network installation and maintenance.
• 1 - 2 years in a supervisory or managerial role within the telecoms industry (particularly ISP).

Key Requirements

• In-depth understanding of FTTH, Fiber P2P, and Backbone network structures.
• Proficient in using fiber testing tools and splicing equipment.
• Strong leadership, planning, and communication skills.
• Ability to multitask and lead teams in a fast-paced field environment.
• Excellent problem-solving skills and attention to detail.