Jobs at Terminal Africa Inc

Responsibilities

• Provide support in the development of graphical concepts for social media posts, websites & digital campaigns
• Use graphics software i.e Photoshop, CorelDraw and Premiere Pro to develop colours, images, text style, and layout graphics for product illustrations, logos, videos and websites
• Coordinating with vendors, art services, web designer, and overall marketing team as necessary
• Oversee and take ownership of brand alignment and consistency across touchpoints while ensuring visibility of brand logo and representation
• Creating a wide range of graphics and layouts for product illustrations
• Reviewing final layouts and suggesting improvements where necessary
• Design and develop microsites, banners, video ads, and other electronic media
• Update and reinvent static design assets into fresh animations

Qualifications & Skills:

• Bachelor’s degree in graphic design or a related field
• 3-4years experience as a graphic designer with demonstrable design skills
• Proficiency with required desktop publishing tools, including Photoshop, InDesign Quark, and Illustrator
• A strong eye and sense for visual composition
• Effective time management skills, attention to detail with the ability to meet deadlines
• Depth of understanding of marketing and comms department, production, website design, brand and corporate identity, product packaging, ads, and multimedia design

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Responsibilities & Duties:

• Develop technical aspects of the company’s strategy to ensure alignment with its business goals
• Discover and implement new technologies that yield competitive advantage
• Help departments use technology profitably
• Supervise system infrastructure to ensure functionality and efficiency
• Build quality assurance and data protection processes
• Monitor KPIs and IT budgets to assess technological performance
• Use stakeholders’ feedback to inform necessary improvements and adjustments to technology
• Communicate technology strategy to partners and investors

Qualifications & Skills:

• Proven experience as a CTO or similar leadership role
• Knowledge of technological trends to build strategy
• Understanding of budgets and business-planning
• Ability to conduct technological analyses and research
• Excellent communication skills
• Leadership and organizational abilities
• Strategic thinking
• Problem-solving aptitude
• BSc/BA in Computer Science, Engineering or a related field; MBA or other relevant graduate degree is a plus

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Responsibilities & Duties:

• Drive the company’s financial planning
• Perform risk management by analyzing the organization’s liabilities and investments
• Decide on investment strategies by considering cash and liquidity risks
• Control and evaluate the organization’s fundraising plans and capital structure
• Ensure cash flow is appropriate for the organization’s operations
• Supervise all finance personnel (controllers, treasurers etc.)
• Manage vendor relationships
• Prepare reliable current and forecasting reports
• Set up and oversee the company’s finance IT system
• Ensure compliance with the law and company’s policies
• Manage team of financial controllers and financial analysts.

Qualifications & Skills:

• Proven experience as CFO, finance officer or relevant role
• In depth knowledge of corporate financial law and risk management practices
• Excellent knowledge of data analysis and forecasting methods
• Proficient in the use of MS Office and financial management software (e.g. SAP)
• Ability to strategize and solve problems
• Strong leadership and organizational skills
• Excellent communication and people skills
• An analytical mind, comfortable with numbers
• CPA is a strong advantage
• BSc/BA in Accounting, Finance or relevant field; MSc/MBA is a plus

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Responsibilities & Duties:

• Manage day-to-day operations of Terminal’s logistics business.
• Maintain relationships with key personnel at all our carrier partners.
• Analyse statistics and compile accurate reports
• Control resources and utilise assets to achieve qualitative and quantitative targets
• Take ownership of customers issues and follow problems through to resolution
• Set a clear mission and deploy strategies focused towards that mission
• Adhere to and manage the approved budget
• Maintain an orderly workflow according to priorities
• Identify new potential strategic carrier partners that improve the services provided to our customers.
• Work with engineers to develop efficient management tools for day-to-day setup.

Qualifications & Skills:

• Proven working experience as a Logistics Operations / Accounts Manager.
• Experience in providing customer service support
• Excellent knowledge of management methods and techniques
• Proficiency in English
• Working knowledge of management software, databases and tools
• Awareness of industry’s latest technology trends and applications
• Ability to think strategically and to lead
• Strong client-facing and communication skills
• Advanced troubleshooting and multi-tasking skills
• Customer service orientation
• BS degree in Business Administration or related field

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Responsibilities & Duties:

• Improve customer service experience, create engaged customers and facilitate organic growth
• Take ownership of customers issues and follow problems through to resolution
• Set a clear mission and deploy strategies focused towards that mission
• Develop service procedures, policies and standards
• Keep accurate records and document customer service actions and discussions
• Analyse statistics and compile accurate reports
• Recruit, mentor and develop customer service agents and nurture an environment where they can excel through encouragement and empowerment
• Keep ahead of industry’s developments and apply best practices to areas of improvement
• Control resources and utilise assets to achieve qualitative and quantitative targets
• Adhere to and manage the approved budget
• Maintain an orderly workflow according to priorities

Qualifications & Skills:

• Proven working experience as a Customer Service Manager, Retail Manager or Assistant Manager
• Experience in providing customer service support
• Excellent knowledge of management methods and techniques
• Proficiency in English
• Working knowledge of customer service software, databases and tools
• Awareness of industry’s latest technology trends and applications
• Ability to think strategically and to lead
• Strong client-facing and communication skills
• Advanced troubleshooting and multi-tasking skills
• Customer service orientation
• BS degree in Business Administration or related field