Jobs at Sun King (Formerly Greenlight Planet)

About the role:

Sun King is looking for an Associate to join its Stock Management team in Nigeria. The Stock Management Associate will work closely with the operation team in Nigeria to ensure the organisation has adequate capacity to build new business units and expand existing operations in the region.

What you would be expected to do

• Manage inventory within the warehouse, reporting goods received and inventory levels at the zonal warehouse level
• Work with third party transporters to ship goods to Sun King stores on time and in good condition
• Ensure all deliveries to Sun King Stores are cost effective using Third party transporters working with the Company
• Scan in and out Sun King inventory on a serial basis
• Coordinate with central (HQ) warehouse to receive stock
• Communicate any inventory shortage, theft, or loss at the zonal warehouse
• Prepare weekly on hand stock report for all shops in region and make the report available for the Country Store manager
• Check on store executives in region to ensure they are maintaining stability and reputation of the store by complying with legal requirements.
• Ensure all shops in region maintain proper shop etiquette and cleanliness
• Receive all faulty products received by the stores, ship back to HQ
• Perform physical inventory counts of the retail stores on a monthly/quarterly basis
• Ensure proper processes are followed by Sun King Store Executives (SSEs) in the respective regions
• Ensure the SSEs in region fully know their duties and role
• Review accuracy of weekly inventory/ marketing reports for region and aggregate the report to the HQ Ops team
• Train SSEs at their stores as needed
• Fill in for SSEs who are on personal/ medical leave
• Follow up on any stock losses or unexplained variances at the store Ensure SSEs write police reports if necessary

You might be a strong candidate if you

• Have a Bachelor’s degree or Higher Diploma in Supply Chain Management, or related discipline from a recognized institution
• Have a minimum of two (2) years’ progressive work experience in procurement and supply or inventory management in a multinational organization
• Possess a high degree of personal integrity and professionalism.
• Demonstrate sound judgment, people, communication, presentation and reporting skills
• Are result oriented with the ability to multitask
• Are a team player and can demonstrate ability to establish and maintain effective relationships with various stakeholders
• Have advanced computer skills g. Microsoft excel application
• Have experience working in ERP System and other inventory management application

go to method of application »

About the role:

We are looking for diligent and well organized team member to join our Risk department as an Area Collections Executive. The Employee will drive the efforts and processes related to collections of our PAYG products in the field. They will also give advice and suggestions on how to improve customer payments and satisfaction while ensuring that the company offer matches end-users expectations.

What you would be expected to do

• Assessing regional portfolio and repayment trends and laying down daily, weekly, and monthly strategies to drive better collection rates from delinquent customers.
• Conducting mystery market visits to confirm the quality of sales and obtain different insights from different areas to enhance strategic direction to mitigate situations of disabled lamps and repayments.
• Providing weekly updates to Sales and Risk Management teams on-field interventions performed and results achieved, along with customer insights.
• Designing, piloting, and operationalizing collection processes necessary for ensuring better repayments and customer satisfaction.
• Working with Area Business Managers and Field Sales Executives to repossess products from delinquent customers in cases where direct intervention is required.
• Reporting any cases of product tampering observed in the field through the process and mechanism established by the Risk team.
• Facilitating reporting and actions to be taken against those perpetrating fraudulent practices in the field, such as product tampering, misinformed sales done by FSEs, etc., as per the processes laid out by the Risk function.
• Training Agents (Field Sales Executives) on dealing with repossessions and difficult customer collection issues.
• Driving operating rhythm to follow up with Agents (Field Officers) to ensure they are completing their collection calls and repossession tasks on time.
• Recruiting cash collection centers and setting up the critical collection area.

You might be a strong candidate if you

• Have Bachelor's degree/Higher Diploma related to Finance, Community Development, Communication, Credit Risk Management or related fields.
• Have at least 1 year of work experience in a similar position with field experience and also with rural customers settlements.
• Are excited about working in the field to drive collections, resolving issues, and enhancing the customer experience.
• Have strong experience from Microfinance/ Fintech or banking background on Credit Collections debt recovery preferable.
• Are good with numbers, 
• Have good communication & people skills
• Have clear thinking/problem-solving ability.
• Are excited about working with rural customers & resolve customers issues.
• Have excellent issue-tracking and resolution skills.
• Are able to manage multiple tasks at the same time diligently and accurately.
• Work with multiple sales teams and cross-functional teams seamlessly.
•  Knowledge of the territory will be an added advantage.