Jobs at RusselSmith Group

Job Summary

• The Assistant Manager – IT Solutions is responsible for overseeing IT operations, managing IT projects, and implementing technology solutions that enhance business performance.
• This role involves supervising IT teams, ensuring infrastructure reliability, and aligning technology initiatives with organizational goals.

Essential Duties and Responsibilities

• Oversee daily IT operations, including network, hardware, software, and systems management.
• Manage and implement IT projects, ensuring timely delivery within budget and scope.
• Supervise, mentor, and provide guidance to IT support and technical teams.
• Develop and implement IT policies, procedures, and best practices to ensure efficiency and security.
• Collaborate with stakeholders to identify technology needs and recommend appropriate solutions. • Ensure system security, data protection, and compliance with regulatory requirements.
• Monitor IT performance metrics and prepare reports for management review.
• Coordinate with vendors and service providers for procurement, maintenance, and support.
• Lead initiatives for process automation, IT optimization, and technology upgrades.
• Troubleshoot complex IT issues and provide strategic solutions to minimize downtime.

Qualifications

• Bachelor’s degree in Information Technology, Computer Science, Software Engineering, or a related field.
• Minimum of 5 years’ experience in IT support, IT management, or IT solutions delivery.
• Professional certifications such as ITIL, Microsoft Certified, Cisco, or CompTIA are an added advantage.

Technical Skills:

• Proficiency in network management, server administration, and cloud-based solutions.
• Experience with IT infrastructure planning, implementation, and monitoring.
• Knowledge of cybersecurity, data protection, and IT governance frameworks.
• Ability to manage software deployments, system upgrades, and IT projects.
• Familiarity with database management, virtualization, and IT automation tools.
• Strong analytical and troubleshooting skills for complex technical issues.

Soft Skills:

• Excellent leadership and team management abilities.
• Strong problem-solving and decision-making skills.
• Effective communication and interpersonal skills for stakeholder engagement.
• Ability to prioritize tasks and manage multiple projects under tight deadlines.
• Strategic thinking with a focus on innovation and continuous improvement.
• Attention to detail and commitment to delivering high-quality IT solutions.

go to method of application »

Job Summary

• The IT Support Officer is responsible for providing technical assistance and support related to computer systems, hardware, software, and network issues.
• This role ensures smooth IT operations, timely resolution of technical problems, and support for end-users across the organization.

Essential Duties and Responsibilities

• Respond to IT support requests from staff and troubleshoot hardware, software, and network issues.
• Install, configure, and maintain computer systems, laptops, peripherals, and software applications.
• Manage user accounts, access rights, and permissions within corporate systems.
• Monitor and maintain IT infrastructure, including servers, networks, and cloud services.
• Ensure timely backup and recovery of data, maintaining data security and integrity.
• Support software updates, patch management, and antivirus protection.
• Assist in setting up new employees’ IT equipment and onboarding processes.
• Maintain IT inventory, documentation, and technical support logs.
• Collaborate with external vendors for maintenance, repair, or technical support as needed.
• Provide guidance and training to end-users on best IT practices and security awareness.

Qualifications

• Bachelor’s Degree in Information Technology, Computer Science, or a related field.
• 2–4 years’ experience in IT support, technical assistance, or helpdesk roles.
• Relevant certifications (e.g., CompTIA A+, Microsoft Certified Professional) are an added advantage.

Technical Skills:

• Proficiency in Windows and Linux operating systems.
• Knowledge of networking protocols, routers, switches, and firewalls.
• Experience with Active Directory, Office 365, and cloud-based systems.
• Ability to troubleshoot hardware, software, and connectivity issues.
• Familiarity with backup and disaster recovery procedures.
• Basic knowledge of cybersecurity best practices and IT security tools.

Soft Skills:

• Excellent problem-solving and analytical skills.
• Strong verbal and written communication abilities.
• Customer-service oriented with a patient and supportive approach.
• Ability to prioritize tasks and work efficiently under pressure.
• Team player with a collaborative mindset.
• Attention to detail and commitment to IT best practices.

go to method of application »

Job Summary

• The Content Writer is responsible for creating clear, engaging, and compelling written content that supports the organization’s marketing, corporate communications, and digital media strategies.
• The role involves developing high-quality content across multiple platforms while ensuring consistency in tone, voice, and brand messaging.

Essential Duties and Responsibilities

• Develop original content for websites, blogs, social media platforms, newsletters, press releases, and marketing campaigns.
• Research industry-related topics to produce accurate, informative, and engaging content.
• Collaborate with marketing, design, and communications teams to align content with brand strategy.
• Edit and proofread content to ensure clarity, grammar accuracy, and consistency.
• Optimize content for SEO and digital performance.
• Develop content calendars and ensure timely delivery of assigned projects.
• Interview subject matter experts to create technical or industry-specific content where required.
• Repurpose existing content into various formats (articles, captions, scripts, email campaigns, etc.).
• Maintain brand voice and ensure messaging consistency across all platforms.
• Monitor content performance metrics and suggest improvements where necessary.

Qualifications

• Bachelor’s Degree in English, Mass Communication, Journalism, Marketing, or a related field.
• 3–5 years’ experience in content writing, copywriting, or a related role.

Technical Skills:

• Strong writing, editing, and proofreading skills.
• Knowledge of SEO principles and keyword research tools.
• Proficiency in Microsoft Office Suite and content management systems (CMS).
• Experience with social media platforms and digital publishing tools.
• Ability to adapt writing style for different audiences and platforms.
• Basic understanding of analytics tools (e.g., Google Analytics) is an advantage.

Soft Skills:

• Excellent communication and storytelling ability.
• Strong research and analytical skills.
• High attention to detail and accuracy.
• Ability to manage multiple projects and meet deadlines.
• Creative thinking and idea generation.
• Ability to work independently and collaboratively in a team environment.

go to method of application »

Job Summary

• The Graphics Designer is responsible for creating visually compelling and brand-aligned designs that support marketing, corporate communications, and digital media initiatives.
• This role requires creativity, technical expertise, and a strong understanding of visual storytelling to produce high-quality designs across print and digital platforms.

Essential Duties and Responsibilities

• Develop creative design concepts for digital and print materials including social media graphics, brochures, flyers, presentations, banners, and advertisements.
• Translate marketing and brand strategies into visually engaging designs that communicate key messages effectively.
• Collaborate with marketing, communications, and other departments to deliver cohesive brand visuals.
• Create and maintain brand guidelines to ensure consistency across all platforms.
• Design multimedia content including motion graphics and basic video edits where required.
• Prepare artwork files for print production and ensure accuracy in layout, dimensions, and color specifications.
• Manage multiple projects simultaneously while meeting deadlines in a fast-paced environment.
• Stay up to date with industry trends, design tools, and emerging creative techniques.
• Review final layouts and suggest improvements when necessary.
• Maintain organized archives of design files and assets.

Qualifications

• Bachelor’s Degree or HND in Graphic Design, Fine Arts, Visual Communication, or a related field.
• 3–5 years of experience in graphic design or a related creative role.

Technical Skills:

• Proficiency in Adobe Creative Suite (Photoshop, Illustrator, InDesign, After Effects) and other relevant design tools.
• Strong portfolio showcasing creative and professional design work.
• Knowledge of typography, color theory, layout principles, and branding.
• Basic understanding of UI/UX design principles is an added advantage.
• Ability to prepare production-ready artwork for print and digital platforms.

Soft Skills:

• Strong attention to detail.
• Creative problem-solving ability.
• Excellent communication and teamwork skills.
• Ability to manage multiple tasks and meet deadlines in a fast-paced environment.
• Receptiveness to feedback and ability to refine designs accordingly.