Jobs at Ruff'n'Tumble

Job Description

• Customer Engagement- Calls and SMS
• Store Engagement
• Complaints Management and Resolution
• Customer Data Analysis and Reporting
• Telemarketing

Required Skills &Qualifications

• First degree from a reputable higher institution
• Minimum 2-3 years relevant experience
• Excellent Interpersonal skill
• Positive Attitude
• Willingness to learn
• Highly organized
• Detail-oriented
• Ability to multitask
• Highly disciplined
• Data Analytics skills

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Job Description

• Online Customer Engagement
• Compliant Resolution
• Real Time Engagement on E-Commerce touch point
• Improving Customer Experience of E-Commerce
• Reporting and Analysis of Customer Data
• 100% positive Customer Experience

Required Skills &Qualifications

• First degree from a reputable higher institution
• Minimum 2-3 years relevant experience
• Excellent Interpersonal skill
• Positive Attitude
• Willingness to learn
• Highly organized
• Detail-oriented
• Ability to multitask
• Highly disciplined
• Data Analytics skills

go to method of application »

Job Responsibilities

• Assist senior merchandiser in everyday product merchandising activities.
• Process and monitor invoices and shipments accurately.
• Report warehouse and store about stock release, stock return and new arrivals.
• Forecast order quantities based on stock level and sales information.
• Maintain and monitor stock levels and movements.
• Maintain accurate stock, export and shipping related documents.
• Generate reports related to sales and profits and new merchandising concepts.
• Develop pricing and merchandising strategy to meet sales target.
• Manage merchandising calendar to meet deadlines.
• Develop merchandising guidelines and reference documents for team members.
• Assist in developing merchandising ideas for business growth based on industry trends, market analysis and competitor markets.
• Work with sales coordinators to identify new opportunities and improvements.
• Identify and resolve merchandising, purchase order and production issues in a timely fashion.
• Coordinate with merchandiser to develop seasonal products.
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Required Skills & Qualifications

• HND/B.SC. in any related discipline.
• Merchandising training certification is an added advantage.
• A minimum of 3 years’ experience in a similar role
• Strong proficiency in the use of excel
• Strong knowledgeable in retail sales data analysis
• Knowledgeable in managing wide product range
• Knowledgeable in kids clothing/fashion trends
• RetailPro knowledge would be an added advantage
• Good interpersonal skills with a proven ability to communicate effectively (both written and verbal)
• Ability to pay attention to details
• Good organizing, planning and prioritizing skills
• Excellent Numerical and Analytical Capability