Customer Care Officer- E-Commerce at Ruff n Tumble

Job Description

• Online Customer Engagement
• Compliant Resolution
• Real Time Engagement on E-Commerce touch point
• Improving Customer Experience of E-Commerce
• Reporting and Analysis of Customer Data
• 100% positive Customer Experience

Required Skills &Qualifications

• First degree from a reputable higher institution
• Minimum 2-3 years relevant experience
• Excellent Interpersonal skill
• Positive Attitude
• Willingness to learn
• Highly organized
• Detail-oriented
• Ability to multitask
• Highly disciplined
• Data Analytics skills