Jobs at Ralds & Agate

Mission / Purpose of the Job

• The Sales and Marketing role is primarily responsible for the tactical execution of sales activities to drive demand for the company’s petroleum products.
• The role supports the development of the sales strategy and is accountable for executing it through active market engagement, lead generation, and customer acquisition.
• The ideal candidate will already have an active network of customers with existing demand for petroleum products and the ability to leverage these relationships to originate and convert sales opportunities.
• Working closely with internal teams, this role ensures consistent pipeline development, market feedback, and effective go-to-market execution.

Job Responsibilities
Sales Execution & Client Engagement:

• Support the execution of the company’s sales activities and revenue targets.
• Follow up on leads, prospects, and enquiries and convert them into active opportunities.
• Prepare and coordinate proposals, presentations, and sales documentation.
• Support pricing discussions and contract documentation under guidance.
• Maintain accurate records of leads, opportunities, and client interactions.

Client Relationship Support:

• Maintain regular communication with clients to support retention and repeat business.
• Assist with account management activities and client follow-ups.
• Ensure smooth coordination between clients and internal delivery teams during engagements.

Marketing Execution & Brand Support:

• Support the execution of marketing campaigns and initiatives.
• Assist with content development, digital marketing activities, and brand communications.
• Coordinate participation in events, meetings, and market-facing activities.
• Maintain and update CRM and marketing databases.

Market Awareness & Reporting:

• Track competitor activity and basic market trends.
• Prepare periodic sales and marketing activity reports.
• Capture client feedback and market insights for internal review.

Customer Database & Engagement Framework:

• Build, maintain, and continuously update a structured customer database, ensuring accurate records of contacts, customer segmentation, engagement history, and opportunity status.
• Support the development and implementation of a customer engagement framework,
• including defined engagement touchpoints, follow-up protocols, and engagement cadence across key customer segments.
• Use customer data and engagement insights to support pipeline development, client retention, and informed sales and marketing decision-making.

Job Specifications (Minimum & Preferred Requirements)
Education / Business Degree:

• Bachelor’s Degree in Business, Marketing, Management, or a related discipline
• Membership of relevant professional or industry bodies is desirable.

Work Experience:

• 5 - 6 years experience in sales, marketing, or commercial support roles.
• Experience in professional services or integrated services environments is an advantage.
• Exposure to CRM tools, proposal preparation, or client engagement is desirable.

Competencies, Skills & Attributes
Knowledge:

• Sales execution and pipeline management.
• Marketing campaign support and brand positioning.
• Customer relationship management principles.
• Basic commercial and pricing concepts.

Skills:

• Strong communication and interpersonal skills
• Lead follow-up and opportunity coordination
• Proposal and presentation preparation
• Marketing execution support
• CRM and database management
• Reporting and documentation
• Organization and attention to detail
• Proficiency in MS Office tools.

Behavioral Attributes:

• Customer-centric mindset
• Strong ownership and accountability
• Proactive and results-driven
• High integrity and professionalism
• Excellent interpersonal skills
• Ability to work under pressure
• Collaborative and team-oriented
• Continuous improvement mindset.

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Mission / Purpose of the Job

• The SOC Architect is responsible for designing, integrating, and optimizing Security Operations Centre (SOC) operations and security engineering capabilities within the Managed Security Services Provider (MSSP) environment.
• The role serves as the technical and operational bridge between SOC analysts, security engineers, and clients, ensuring that security solutions are well-architected, operationally effective, and aligned with client risk profiles, service commitments, and evolving threat landscapes.

Job Responsibilities

• Engage directly with clients on-site to assess environments, design security architectures, and implement security solutions.
• Act as a trusted technical advisor during onboarding, service reviews, and security improvement initiatives.
• Translate client business and risk requirements into effective SOC and security engineering solutions.
• Support pre-sales activities, technical scoping, and solution design where required.
• Provide technical and operational leadership to SOC analysts and responders, ensuring effective monitoring, detection, and incident response.
• Guide SOC workflows, escalation processes, and incident handling procedures.
• Ensure SOC operations align with SLAs, playbooks, and industry best practices.
• Act as an escalation point for complex incidents and high-impact security events.
• Lead the design, implementation, and optimization of SOC and security platforms, including SIEM, SOAR, EDR/XDR, NDR, threat intelligence, and log management solutions.
• Oversee data onboarding, integrations, and tuning across client environments.
• Ensure SOC tooling is scalable, reliable, and engineered to support efficient operations.
• Drive automation and detection engineering to improve alert quality and reduce MTTR.
• Design and support security monitoring and controls for cloud environments (AWS, Azure, GCP).
• Integrate cloud logs, identity, network, and workload telemetry into SOC platforms.
• Advise clients on secure cloud architecture and monitor best practices.
• Bridge the gap between SOC operations and security engineering, ensuring tooling, detections, and automation support real operational needs.
• Work closely with engineers to translate analyst feedback into platform and detection improvements.
• Standardize configurations, architectures, and engineering practices across clients.
• Ensure SOC and engineering activities align with regulatory and contractual requirements (e.g., ISO 27001, SOC 2, PCI DSS).
• Support audits, assessments, and client assurance activities.
• Continuously evaluate emerging threats, technologies, and service improvements.

Job Specifications: Minimum & Preferred Requirements
Education / Business Degree:

• Bachelor’s degree in Computer Science, Information Technology, Cybersecurity, or a related discipline.
• Relevant professional certifications are an added advantage.

Work Experience:

• 7 – 10+ years experience in cybersecurity spanning SOC operations and security engineering.
• Proven experience working within an MSSP or multi-client security environment.
• Demonstrated hands-on experience implementing security solutions in client environments.
• Experience leading or providing technical direction to security teams.

Competencies, Skills & Attributes:

Knowledge:

• SOC operations and service delivery models.
• Security architecture design and implementation.
• Threat detection frameworks, including MITRE ATT&CK.
• Cloud security architecture and monitoring.
• Regulatory and compliance frameworks.

Skills:

• SIEM, SOAR, EDR/XDR, and SOC tooling
• Security architecture & engineering
• Detection engineering & automation
• Scripting (Python, PowerShell, Bash)
• Cloud security (AWS, Azure, GCP)
• Incident escalation & response
• Client engagement & technical advisory
• Stakeholder communication

Behavioral Attributes:

• Strong customer-facing presence
• Hands-on and solution-oriented mindset
• High ownership and accountability
• Analytical and detail-focused
• Ability to operate under pressure
• Collaborative and team-focused
• Professional integrity and confidence

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Mission / Purpose of the Job

• The Associate Consultant - Talent Acquisition Factory (TAF) supports the delivery of strategic talent acquisition solutions through Ralds & Agate's Talent Acquisition Factory (TAF).
• This in-house role assists in sourcing, assessing, and securing top-tier talent that aligns with clients' organizational values, leadership philosophy, culture, and long-term growth ambitions.
• The ideal candidate contributes to building high-performance teams by ensuring every hire fits into the broader business ecosystem, integrating seamlessly with PIC (performance structures) and TBS (leadership development) to drive sustainable organizational success across Africa.

Job Responsibilities
Talent Acquisition Support & Delivery:

• Assist in end-to-end recruitment processes, including job analysis, candidate sourcing (via networks, databases, LinkedIn, referrals, and executive search channels), screening, and shortlisting.
• Support competency-based assessments, interviews, value alignment evaluations, and cultural fit analysis to identify talent beyond technical skills.
• Contribute to executive search, strategic hiring, and workforce planning initiatives for leadership and scaling roles.

Research & Candidate Mapping:

• Conduct market mapping, talent benchmarking, and competitor analysis to build robust candidate pipelines for key roles.
• Perform detailed candidate research, background verification support, and preparation of candidate profiles, reports, and presentation materials.
• Analyze talent trends, salary benchmarks, and industry insights to inform recruitment strategies and client recommendations.

Client & Stakeholder Engagement:

• Participate in client meetings to gather role requirements, organizational context, leadership philosophy, and cultural priorities.
• Provide preliminary insights on talent market dynamics, availability of profiles, and potential hiring challenges.
• Collaborate with PIC and TBS teams to ensure recruited talent aligns with performance frameworks and leadership development pathways.

Process & Operational Support

• Coordinate logistics for interviews, assessments, reference checks, and offer management.
• Track recruitment metrics, pipeline health, time-to-hire, and candidate experience to support continuous improvement.
• Maintain accurate records in ATS/CRM tools and contribute to internal knowledge repositories (case studies, talent market briefs, best practices).

Knowledge Development & Team Contribution:

• Assist in developing thought leadership content on strategic hiring, culture fit, value-aligned recruitment, and talent strategy in African markets.
• Support internal training on recruitment methodologies and contribute to TAF service enhancements.
• Work collaboratively within cross-functional teams to deliver integrated talent solutions.

Job Specifications: Minimum & Preferred Requirements
Education / Business Degree:

• Bachelor’s Degree in Business Administration, Human Resources, Psychology, Social Sciences, or a related field (relevant certifications in recruitment, talent management, or HR e.g., CIPM, SHRM, are a plus).

Work Experience:

• 2–3 years’ verifiable experience in talent acquisition, recruitment consulting, executive search, HR advisory, or professional services (client-facing recruitment or consulting exposure preferred).
• Demonstrated involvement in sourcing, assessing, or placing talent, ideally in mid-to-senior roles or strategic hiring contexts.
• Track record supporting full-cycle recruitment processes or talent mapping projects.

Competencies, Skills & Attributes:
Skills:

• Talent sourcing & market mapping (LinkedIn, executive networks, databases, referrals, niche channels)
• Candidate assessment & evaluation (competency-based interviewing, cultural/values fit analysis, behavioral & psychometric techniques)
• Executive/strategic search & hard-to-fill role sourcing
• Recruitment process coordination & full-cycle management (from role analysis to offer support)
• Talent market research, benchmarking & salary/compensation insights
• Report writing & candidate profiling (preparing insightful profiles, shortlists, and client reports)
• Stakeholder communication & influencing (client requirement gathering, candidate management, feedback delivery)
• Proficiency in recruitment tools (ATS/CRM systems, LinkedIn Recruiter, Microsoft Office suite for tracking & reporting)
• Strong analytical skills for talent pipeline health, time-to-hire metrics, and market trend interpretation

Behavioral Attributes:

• Strong personal integrity
• Proactive self-starter with high initiative
• Detail-oriented, adaptable, and resilient under pressure
• High emotional intelligence (EQ) for candidate and client interactions
• Collaborative team player who builds partnerships
• Enthusiastic about talent strategy and African business growth
• Highly organized with a client-centric mindset.

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Mission / Purpose of the Job

• The Business Development Manager is responsible for driving sustainable growth for the company’s Integrated Services by identifying, developing, and converting opportunities across the company’s integrated service offerings, with a particular focus on the trade of petroleum products and bunkering.
• The role focuses on consultative business development, strategic partnerships, client relationship management, and market expansion across public and private sector organizations.
• The role goes beyond traditional sales and requires the ability to understand client challenges, co-create solutions with internal teams, and position the company as a trusted partner in strategy, operations, people, and transformation initiatives.
• The ideal candidate will have prior exposure to the petroleum trading and/or bunker markets, with a strong understanding of market dynamics and an established network that can be leveraged to originate and advance business opportunities.

Job Responsibilities
Business Development Strategy & Planning:

• Develop and execute a comprehensive business development and growth strategy aligned with the company’s overall business objectives.
• Build and maintain a robust opportunity pipeline across the company’s integrated service lines.
• Collaborate with senior leadership to define commercial targets, growth priorities, and market focus areas.
• Conduct ongoing market intelligence, competitor analysis, and sector scanning to identify emerging opportunities.
• Contribute to the refinement of the company’s value propositions and service offerings based on market needs.

Client Development & Relationship Management:

• Build and sustain strong, long-term relationships with key decision-makers across public and private sector organizations.
• Position the company as a trusted advisor by deeply understanding client challenges and strategic priorities.
• Lead client engagement activities, including meetings, presentations, workshops, and proposal discussions.
• Maintain an accurate and up-to-date client and opportunity database.
• Establish structured feedback mechanisms to capture client insights and improve service delivery.

Sales and Marketing Function Leadership:

• Lead the development and maturation of the company’s sales and marketing function, ensuring a clear commercial strategy, defined priorities, and aligned execution across business lines.
• Translate the company’s growth strategy into actionable sales and marketing plans, targets, and initiatives.
• Provide leadership and direction to sales, marketing, and business development resources, including role clarity, coordination, and performance management.
• Establish clear sales processes, account ownership models, and pipeline management disciplines to drive consistent execution.
• Monitor team performance against agreed targets and KPIs, providing guidance, coaching, and corrective action where required.
• Ensure effective coordination between business development, delivery teams, and senior leadership to support winning and executing work.

Opportunity Identification & Solution Shaping:

• Identify and qualify new business opportunities across the company’s integrated services portfolio.
• Work closely with internal consulting and delivery teams to co-create tailored solutions that address client needs.
• Lead the development of proposals, expressions of interest, and commercial submissions.
• Support pricing, contract negotiations, and commercial structuring in collaboration with Finance and Legal.

Partnerships, Brand & Market Positioning:

• Identify, develop, and manage strategic partnerships that support the company’s growth and service delivery objectives.
• Support the company’s thought leadership efforts through industry engagement, events, and market-facing initiatives.
• Enhance the company’s brand visibility and positioning through targeted business development and relationship-building activities.

Sales Process & Performance Management:

• Manage and continuously improve the end-to-end business development process from lead generation to contract award.
• Track, analyze, and report on business development performance against agreed KPIs.
• Ensure compliance with internal governance, commercial approval processes, and ethical standards.
• Contribute to the development of BD tools, templates, and best practices.

Minimum & Preferred Requirements

• Bachelor’s Degree in Business, Finance, Economics, Management, or related discipline.
• A postgraduate qualification (MBA or relevant master’s degree) is an advantage
• Membership of relevant professional or industry bodies is desirable

Work Experience:

• 8–12 years post-graduation experience, with significant exposure to business development, consulting, or professional services.
• At least 3 years’ experience in management or a senior business development role.
• Proven track record of winning and managing complex, consultative engagements.
• Experience working across multiple sectors is an advantage

Competencies, Skills & Attributes:
Knowledge:

• Business development strategy and pipeline management.
• Petroleum trading and bunkering market dynamics.
• Commercial structuring and pricing principles.
• Market analysis and competitive positioning.

Skills:

• Strategic thinking and business planning
• Consultative selling and solution development
• Client relationship and stakeholder management
• Commercial negotiation and deal structuring
• Proposal development and presentation
• Networking and partnership building
• Financial and commercial analysis
• Revenue growth and opportunity management
• Strong communication and influencing skills
• Cross-functional collaboration and leadership

Behavioral Attributes:

• Results-driven and growth-focused
• High commercial acumen
• Strategic and forward-thinking
• Strong leadership presence
• Relationship-oriented and persuasive
• Resilient and adaptable
• Ethical and governance-conscious
• Proactive and execution-focused