Jobs at Plistbooking.com

Job Description

• A Sales and Marketing Team Lead or Head are responsible for establishing and directing the marketing and sales activities of an organization including advertising and public relations.
• These activities affect the direction and goals ofbusiness especially for a startup company and must also have a bacground from hotel, hospitality and tourism sector.
• He/She must have working experience and knowledge of managing big corporate clients, group bookings, leisure business, travels and tours, government departments and agencies.

Responsibilities

• Assign sales territory, target groups and sales quotas
• Coordinate sales activities with other work units or departments
• Prepare and submit plans, budgets, progress reports and annual sales reports
• Manage human resource functions e.g. hiring, training, performance reviews
• Research competitors’ products/services
• Develop goals and objectives, projects and priorities and assign them to Sales Managers
• Develop and conduct sales campaigns, as well as marketing and promotional plans
• May perform duties of Sales Managers as well
• The sales and marketing Team Lead is also responsible forleading their team of professionals who are involved in the sales and marketing activities of the company.
• They track market developments, create strategies, set up sales plans, and maintain customer relations.

Additional Responsibilities:

• Accomplishes marketing and sales staff objectives by recruiting, selecting, training, and coaching employees.
• Communicates job expectations by planning, monitoring, and reviewing job contributions.
• Achieves marketing and sales operational objectives by contributing marketing and sales information.
• Prepares and completes marketing action plan.
• Meets marketing and sales financial objectives by forecasting requirements and preparing annual budgets.
• Determines annual and gross-profit plans by forecasting and developing annual sales quotas for regions.
• Accomplishes marketing and sales objectives by planning, developing, implementing, and evaluating advertisements.
• Identifies marketing opportunities by understanding consumer requirements.
• Improves product marketability and profitability by researching, identifying, and capitalizing on market opportunities.
• Sustains rapport with key accounts by making periodic visits.
• Provides information by collecting, analyzing, and summarizing data and trends.

Requirements

• Candidates should possess HND / Bachelor's Degrees with 2 - 5 years relevant work experience.

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Responsibilities

• Coordinating Monthly payroll
• Overseeing day to day operations of the call centre
• Monitoring attendance and promptness
• Troubleshooting technical glitches or mishaps.
• Ensuring quiet hours and work etiquette is observed.
• Escalating all issues to the directors
• De-escalating conflicts in a timely manner.
• General administrative/clerical tasks
• Auxiliary tasks required.
• Manages and oversees a team of call centre agents.
• Motivates and supports agents through feedback and communication.
• Measures KPI’s like inbound calls, call waiting, and call abandonment.
• Assists with taking agents’ calls if they can’t handle the workload.
• Improves quality of results by recommending changes.
• Provides product/service information by answering questions and helping.
• Assist onboarding new employees.
• Prepares monthly and annual performance reports.
• Creates targets and goals for improvement.
• Office Set up.

Technical Competencies:

• Tech savvy with knowledge of relevant computer programs and telephone equipment (CRM)
• Ability to remain calm and respectful under pressure.
• Exceptional customer service expertise
• Proficiency with the English language
• Strong verbal and written communication skills
• Organizational skills and attention to detail
• Familiarity with quality assurance and data analysis software
• Excellent negotiation and problem-solving skills

Behavioural Competencies:

• Ability to work under pressure and multitask effectively.
• Good Verbal communication & interpersonal Skills.
• Attention to Detail.
• Persuasive.

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Summary/Objective

• We are seeking a talented Backend Developer with a strong proficiency in WordPress and Laravel. Experience with Flutter is a plus.
• The ideal candidate will be responsible for developing and maintaining server-side logic, working closely with other developers and stakeholders to deliver high-quality software solutions.

Responsibilities

• Develop and maintain server-side logic using PHP and Laravel.
• Customize and extend functionalities of WordPress-based websites.
• Collaborate with other developers to integrate user-facing elements using server-side logic.
• Ensure responsiveness and performance of applications.
• Troubleshoot, debug, and optimize code for performance.
• Collaborate with cross-functional teams to define, design and ship new features.

Qualifications

• Minimum of 2 years of experience as a Backend Developer.
• Proficiency in PHP, Laravel, and WordPress.
• Solid understanding of database design and optimization.
• Strong problem-solving skills.
• Ability to work independently and collaboratively in a hybrid environment.
• Good communication skills.

Preferred Qualifications:

• Experience with flutter or other mobile app development frameworks.
• Knowledge of frontend technologies such as HTML, CSS, and JavaScript.
• Familiarity with RESTful APIs and microservices architecture.

Working Conditions:

• Hybrid work environment.