Jobs at NSPRI Guest House

Job Vacancy

• We are seeking a highly motivated, experienced, and service-oriented Hotel Manager to oversee operations, ensure guest satisfaction, and manage staff performance.

Responsibilities

• Oversee day-to-day operations of the guest houses
• Manage hotel staff, including hiring, training, and scheduling
• Maintain high standards of customer service and guest satisfaction
• Ensure compliance with safety, hygiene, and hospitality regulations
• Prepare and manage budgets, control expenses, and increase profitability
• Supervise maintenance, housekeeping, and front desk operations
• Handle customer complaints and resolve issues promptly
• Develop marketing strategies to increase occupancy and brand visibility
• Prepare reports and present performance metrics to management.

Requirements

• HND or B.Sc Degree in Hospitality Management, in any recognized institutions
• 8 - 10 years of experience in hotel or guest house management
• Strong leadership and interpersonal skills
• Excellent organizational and time-management abilities
• Sound financial management and reporting skills
• Good knowledge of hotel management software and Microsoft Office
• Ability to work under pressure and handle multiple tasks.

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Job Summary

• We are offering a structured Trainee program in Hospitality and Hotel Management for motivated individuals looking to build a successful career in hotel operations and guest service.

Responsibilities

• Assist in front office operations such as check-in/check-out, reservations, and guest inquiries
• Support the housekeeping team in maintaining cleanliness and room readiness standards
• Learn and participate in food and beverage service, including restaurant, room service, and banquet support
• Help ensure a smooth and welcoming experience for all guests
• Observe and learn hotel administrative tasks including scheduling, reporting, and guest feedback handling
• Adhere to all hotel policies and health & safety regulations
• Participate in on-the-job training sessions and daily briefings
• Work closely with supervisors and mentors to complete assigned projects and tasks
• Provide support during peak hours and special events as needed
• Exhibit a professional and service-oriented attitude at all times.

Requirements

• Minimum of an OND / HND / BSc Degree in Hospitality and Hotel Management in any recognized institution.
• Ability to maintain composure under pressure.
• Ability to work in a team and anywhere in the country.
• Good observation skills and a willingness to learn.
• Analytical and critical thinking skills.
• Good communication skills.
• Willingness to learn, smart and forward looking with ability to work.

What We Offer

• Practical, hands-on training across hotel departments
• Competitive monthly allowance
• Certificate of completion after the training
• Free accommodation provided for trainees coming from outside Lagos
• Possibility of full-time employment upon successful completion of the program
• Mentorship and career growth opportunities in the hospitality industry

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Responsibilities

• Clean and service guest rooms daily according to company standards, including changing bed linens, vacuuming, dusting, and replenishing amenities.
• Ensure all bathrooms are cleaned and sanitized, including toilets, sinks, tubs/showers, and mirrors.
• Replenish towels, toiletries, and other room supplies as needed.
• Report any maintenance issues or safety hazards to the appropriate department.
• Maintain a clean and organized housekeeping cart and storage areas.
• Respect guest privacy and follow procedures for entering occupied rooms.
• Follow all safety, security, and hygiene protocols.
• Respond promptly to guest requests and provide friendly, professional service.
• Collaborate with other housekeeping and front desk staff to ensure seamless operations.
• Ensure lost and found items are turned in and recorded properly.

Requirements

• The ideal candidate must have GEC/SSCE certificate
• Previous housekeeping or cleaning experience is an asset
• Ability to work with minimal supervision
• Strong attention to detail
• Physical stamina to handle long hours of standing, bending, and lifting
• Good communication and interpersonal skills
• Trustworthy and reliable
• Must be living around Iwaya, Yaba, Ojuelegba, Surulere, Onipanu, Fadeyi and Mushin axis.

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Responsibilities

• Welcome guests and provide outstanding table service in our restaurant, lounge, or event spaces
• Present menus, explain specials, and answer any questions about food and beverage offerings
• Take and serve food and drink orders accurately and efficiently
• Ensure guests enjoy a seamless and memorable dining experience
• Maintain cleanliness and organization in all dining and service areas
• Work closely with kitchen and bar staff to ensure smooth service
• Handle billing and payment transactions professionally.

Requirements

• The ideal candidate must have a good NCE, OND or SSCE certificate
• Previous experience in a hotel, fine dining, or upscale hospitality environment is an advantage
• Polished appearance and professional demeanor
• Strong communication and interpersonal skills
• Ability to multitask and work under pressure
• A team player with a positive attitude
• Forward looking with ability to work with minimum supervision
• Willingness to work flexible hours, including weekends, evenings, and holidays
• Knowledge of food safety and hygiene standards
• Must be living around Iwaya, Yaba, Ojuelegba, Surulere, Fadeyi, Onipanu and Mushin axis.

Remuneration
The salary is attractive.