Jobs at Marana Global Services Ltd

Job Summary

• We're seeking a detail-oriented Accountant to manage financial records, prepare reports, and ensure compliance with regulations.

Responsibilities

• Prepare and review financial statements.
• Manage accounts payable and receivable.
• Process invoices and payments.
• Conduct financial analysis and budgeting.
• Ensure tax compliance and regulatory requirements.

Requirements

• Candidates must possess a Bachelor's Degree or HND qualification in Accounting or related field.
• Professional certification (ACCA, ICA, etc.).

go to method of application »

Responsibilities

• Manage large amounts of incoming phone calls
• Generate sales leads
• Identify and assess customers’ needs to achieve satisfaction
• Build sustainable relationships and trust with customer accounts through open and interactive communication
• Provide accurate, valid and complete information by using the right methods/tools
• Meet personal/customer service team sales targets and call handling quotas
• Handle customer complaints, provide appropriate solutions and alternatives within the time limits; follow up to ensure resolution
• Keep records of customer interactions, process customer accounts and file documents
• Follow communication procedures, guidelines and policies
• Take the extra mile to engage customers

Requirements and skills

• High school diploma
• Proven customer support experience or experience as a Client Service Representative
• Track record of over-achieving quota
• Strong phone contact handling skills and active listening
• Familiarity with CRM systems and practices
• Customer orientation and ability to adapt/respond to different types of characters
• Excellent communication and presentation skills
• Ability to multi-task, prioritize, and manage time effectively.