Jobs at Mapemond Limited

Responsibilities

• Use appropriate verification techniques to manage changes in project scope, schedule and costs
• Measure project performance using appropriate systems, tools and techniques
• Report and escalate to management as needed
• Manage the relationship with the client and all stakeholders
• Perform risk management to minimize project risks
• Establish and maintain relationships with third parties/vendors.

Requirements

• Interested candidates should possess an HND / Bachelor's / Master's Degree with 5 - 7 years work experience.

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Responsibilities

• Answer the phone to take messages or redirect calls to appropriate colleagues
• Utilize office appliances such as photocopier, printers etc. and computers for word processing, spreadsheet creation etc.
• Undertake basic bookkeeping tasks and issue invoices, checks etc.
• Take minutes of meetings and dictations
• Assist in office management and organization procedures
• Monitor stocks of office supplies (paper clips, stationery etc.) and report when there are shortages.

Requirements

• Candidates should possess an HND, NCE, OND with 1-7 years experience. 

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Responsibilities

• Perform cost-­benefit and needs analysis of existing / potential customers to meet their needs.
• Establish, develop and maintain positive business and customer relationships.
• Reach out to customer leads through cold calling.
• Expedite the resolution of customer problems and complaints to maximize satisfaction.

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Responsibilities

• Define reporting and alerting requirements
• Own and develop relationship with partners, working with them to optimize and enhance our integration
• Help design, document and maintain system processes
• Report on common sources of technical issues or questions and make recommendations to product team
• Communicate key insights and findings to product team
• Constantly be on the lookout for ways to improve monitoring, discover issues and deliver better value to the customer.

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Responsibilities

• Develop a growth strategy focused both on financial gain and customer satisfaction
• Conduct research to identify new markets and customer needs
• Arrange business meetings with prospective clients
• Promote the company’s products/services addressing or predicting clients’ objectives.

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Responsibilities

• Manage all customer inquiries through phone calls and emails and ensure appropriate assistance in compliance with company policies and procedures.
• Develop and maintain professional relationship with colleagues and stakeholders to provide exceptional customer care services.
• Develop and maintain effective relationship with customers.
• Greet customers warmly and ascertain problem or reason for calling
• Interacting with clients and handling queries and complaints in a timely manner
• Act as the company gatekeeper
• Provide general support to visitors.
• Maintain an orderly workflow according to priorities
• Build a strong customer relationship management strategy to ensure customer satisfaction.