Jobs at Hotel Capitol

Key Responsibilities

• Greeting guests as they arrive and ensuring they feel welcome.
• Checking guests in and out efficiently and accurately, following hotel procedures.
• Handling guest inquiries and providing accurate information about the hotel’s facilities, services, and local attractions.
• Processing reservations by phone, email, or in person and ensuring all reservations are accurately recorded.
• Handling cash and credit card transactions accurately and efficiently, maintaining a balanced cash register.
• Resolving guest complaints and concerns promptly and effectively, escalating to management when necessary.
• Maintaining an orderly front desk area and lobby, ensuring cleanliness and organization at all times.
• Collaborating with other hotel departments to ensure guests’ needs are met and special requests are handled appropriately.
• Keeping up-to-date with hotel policies, procedures, and promotions.

Skills and Qualifications

• Interested candidates should possess a Bachelor's Degree with 2 years experience.
• Previous experience in a customer service role, preferably in a hotel or hospitality environment.
• Excellent communication and interpersonal skills.
• Strong organizational skills and attention to detail.
• Ability to work effectively as part of a team as well as independently.
• Proficiency in computer systems such as MS Office, hotel management software and POS systems.
• Ability to handle multiple tasks simultaneously in a fast-paced environment.
• Flexibility to work various shifts, including weekends and holidays.

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Job Description

• Inspect and patrol premises regularly.
• Monitor property entrance.
• Authorize entrance of people and vehicles.
• Report any suspicious behaviors and happenings.
• Secure all exits, doors, and windows.
• Respond to alarms and react in a timely manner.
• Provide assistance to people in need.
• Help guests to park cars properly.

Requirements

• Candidates should possess an SSCE qualification with 2+ years relevant work experience.
• Candidates should reside within Ojodu, Ikeja, Agege, Ogba axis.

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Responsibilities

• Do plumbing activities, ensuring compliance with safety standards and regulations.
• Install, repair, and maintain pipes and piping networks, including PVC, UPVC, Galvanized steel, Cast-iron, and PPR pipes.
• Manage water supply systems and sewage works, ensuring proper functionality and addressing issues promptly.
• Perform regular inspections and preventive maintenance on plumbing systems and equipment to prevent failures and downtime.
• Troubleshoot and resolve plumbing problems, such as leaks, clogs, and damaged fixtures, with efficiency and precision.
• Maintain cleanliness and orderliness in work areas and equipment storage to ensure a safe and organized environment.
• Communication, honesty, responsibility, collaboration and awareness is key in any task.

Qualifications

• Possess 3 - 5 years of experience in plumbing maintenance and water treatment, with a strong understanding of plumbing principles and practices.
• Proficiency in using plumbing tools and equipment, such as pipe wrenches, cutters, and plungers, to perform tasks effectively.
• Strong attention to detail and problem-solving skills, with the ability to diagnose issues accurately and implement appropriate solutions.
• Interact professionally with clients and colleagues.