Jobs at H & Y Furniture Manufacturers

Job Summary

• We are seeking an enthusiastic NYSC member to join our team as a Client Service / Front Desk Officer.
• The ideal candidate will provide exceptional customer service and manage front desk operations efficiently.

Key Responsibilities
Front Desk Management:

• Welcome and attend to visitors in a friendly and professional manner.
• Manage incoming calls, emails, and inquiries promptly and professionally.
• Maintain a neat and organized reception area.

Customer Relationship Management:

• Build and maintain positive client relationships.
• Address client concerns, identify solutions, and follow up to ensure resolution.

Social Media Management:

• Manage and maintain the company’s social media presence on platforms like Instagram and Facebook.
• Post engaging content and track performance across multiple accounts.

General Operations Management:

• Provide clients with regular updates on project progress.
• Manage customer data with accuracy and ensure privacy.
• Develop and implement feedback or complaints procedures for continuous improvement.

Qualifications & Experience

• Bachelor’s Degree in Marketing, Mass Communication, or a related field.
• Must be a current NYSC member.
• Must reside in Lekki or surrounding areas.
• Preferably Female (for gender balance).
• Strong problem-solving and organizational skills.
• Excellent verbal and written communication abilities.
• Proficiency in Microsoft Office tools (Outlook, Word, Excel).
• Exceptional phone etiquette and interpersonal skills.
• Positive attitude, sense of humor, and passion for fostering meaningful client interactions.

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Job Summary

• We are seeking an experienced Furniture Production Manager for our factory in Ikorodu. 
• The successful candidate will plan, organize, coordinate, and oversee all manufacturing processes across departments, ensuring efficiency, productivity, and adherence to quality standards. 
• The role also involves providing strong leadership and guidance to the production team.

Key Responsibilities

• Develop strategic plans, set performance targets, and prepare operational budgets to align with company goals.
• Oversee day-to-day operations, organize workflows, and evaluate production schedules to meet customer expectations and deadlines. Operate CNC machines and other factory equipment.
• Build a strong rapport with the production team, promote a positive, safe, and productive work environment, and set clear performance expectations.
• Ensure products meet quality standards and minimize rework costs.
• Recommend measures to reduce waste, improve production practices, and enhance equipment effectiveness.
• Ensure adherence to health and safety procedures (HSE).
• Provide overall guidance and direction for factory operations and lead the production team.
• Perform routine maintenance on factory equipment and escalate issues as needed to ensure no production downtime.

Qualifications & Experience

• Bachelor’s Degree in Engineering or a related field.
• Master’s degree (M.Sc., MBA) or PMP certification is desirable.
• Minimum of 15 years of experience, with at least 7 years in a senior managerial role, preferably in a furniture manufacturing environment.
• Experience with furniture machinery, particularly CNC machines.
• Strong strategic and operational orientation.
• Excellent project management, problem-solving, and leadership skills.