Jobs at Equinix Nigeria

Job ID:  JR-151800

Job Summary

• Proactively Performs Network Fulfilment Activities.
• Highlights issues and drives resolution when required.
• Acts as a mentor and technical coach for NSD Engineer I. 

Responsibilities
Network Fulfilment:

• A working knowledge of DWDM, Metro Ethernet transmission and must have undergone a basic training in optical and wireless networks with a focus on SDH/OTN/IP transmission standards/protocols
• Good understanding of telecommunications/engineering principles, transmission, and access networks, IP networks, metro Ethernet, etc.
• Basic knowledge of IP and IP-related Technology and protocols such as BGP, MPLS, and DNS, etc.
• Basic knowledge of the Ivorian telecommunication market and/or experience working in a telecommunications environment
• Ability to interpret topography, network design maps and AutoCAD Designs/and or Visio app
• Ability to use E-Analyser, SDH Analyser and other signal testing tools/instruments and diverse bandwidth test apps

Problem Solving/Assessment:

• Determines and applies appropriate methodologies and tools for analyzing a range of standard, functional and/or cross-functional issues
• Helps identify process gaps and issues
• Dynamic forward thinking to ensure customers are not impacted by process/technical failures
• Determines and utilises appropriate methodology, including Lean Six Sigma, where appropriate

Release Management:

• Obtains, creates, and documents business requirements, engaging multiple stakeholders
• Supports and manages cross-functional BRDs
• Works with the BSA's and Dev team on solution design and development
• Reviews functional design (FD)
• Partners with stakeholders to analyse, define and document business processes within and across functional areas
• Utilizes Lean Six Sigma methodology, supporting the design or improvement of business processes
• Assist in performing user acceptance testing (UAT)
• May be responsible for ensuring UAT is fully planned and executed
• Assess testing progress
• Updates process and procedural documentation
• Completes post-deployment analysis

Project Management:

• Supports project plans and resources, helping to ensure resources are in the right place at the right time
• Works with stakeholders to gain alignment through the implementation and post-implementation stages
• Communicates team progress
• Applies appropriate project management skills and best practices including Lean Six Sigma
• Helps identify risks and issues

Reporting and Metrics:

• Status reporting providing periodic project updates, highlighting risks, issues and concerns
• Performs ad-hoc reporting

CSI:

• Takes part in cross-functional discussions to drive issues, challenges and prioritisation efforts
• Updates the CSI and Issues logs, ensuring the relevant detail is provided
• Develops CSI opportunities for the wider team to review

Qualifications

• Bachelor's Degree Or Equivalent Experience
• Proven years of work experience in the configuration, operations and maintenance of optical fiber, Metro Ethernet, SDH/OTN equipment

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Job ID:  JR-150081

Job Summary

• Applies acquired job skills to work on tasks that are semi-routine in nature.
• Focus is on semi-routine tasks within standard operating procedures.
• Supports the overall team.

Responsibilities
Facility/Infrastructure Maintenance

• Performs semi-routine preventative maintenance checks on-site on non-critical facility components
• Performs semi-routine repairs, maintenance and installations to non-critical facility components
• Monitors the Building Monitoring System (BMS) and responds timely to semi-routine alarms according to standard operating procedures
• Assists more senior staff in higher facility repairs and corrective maintenance measures
• Operates plumbing, fire suppression, and safety systems under the supervision of more senior technical staff
• Normally follows established procedures on routine work, requires instructions only on new assignments

Vendor Support:

• Coordinates with vendors to ensure maintenance activities are carried out as per Equinix's requirements
• Supports the work order approval process for service providers on routine maintenance work, for tracking: briefing at the start of work, work during the day workday/shift and final review of the work carried out
• Ensures vendor maintenance activities are carried out as per Equinix's standard operating procedures

Site Administration & Incident Support:

• Performs semi-routine site logs for permits, such as Maintenance Operation Protocol (MOPs) and scripts
• Uses acquired job skills in following operating procedures to support on-site administration

Work Orders & Additional Projects:

• Completes semi-routine work requests and circuit installations
• Follows established procedures with troubleshooting and maintaining office equipment (if necessary); supports auxiliary equipment and machines
• Assists more senior staff with responding to on-site incidents and acts as directed

Collaboration:

• Collaborates with others to resolve semi-routine facility incidents
• Provides assistance to more senior staff on infrastructure projects
• Informs stakeholders of the inventory needs to maintain stock levels of parts and equipment

Qualifications

• Typically requires a high school diploma and proven years of equivalent work experience.