Jobs at Emzor Pharmaceutical Industries Limited

LOCATION: New Warehouse, Osolo Way

ROLE SUMMARY

As a Customer Services – Sales Invoicing Administrator, you will be responsible for coordinating activities between Sales, Finance, and Logistics to ensure accurate and timely invoicing, revenue collection, and customer satisfaction. You will manage invoicing activities across North Central, Rivers, Akwa Ibom, Bayelsa State, Onitsha Depot, and North West (Abuja), while serving as a key point of contact for billing-related inquiries and operational support.

KEY RESPONSIBILITIES

• Process end-to-end order-to-invoice activities by converting approved sales orders into accurate invoices in Oracle, in line with approved pricing, terms, and discounts.
• Maintain accurate customer records and transaction data by updating Google Sheets immediately after invoicing.
• Track pre-payments and outstanding invoices and liaise with Finance to confirm payment clearance prior to invoicing.
• Serve as the first point of contact for billing queries, including invoice discrepancies, missing documentation, proof of delivery, or incorrect orders.
• Utilize invoicing systems and CRM tools to automate data entry and monitor quote-to-invoice turnaround time.
• Coordinate with Logistics for delivery confirmation and with Accounting for credit checks.
• Prepare monthly sales summaries and operational reports for management review.
• Support effective customer service delivery through timely issue resolution and stakeholder collaboration.

QUALIFICATIONS & EXPERIENCE

• Bachelor’s Degree or HND in Accounting, Marketing, Business Administration, or any related field.
• 1–3 years’ relevant experience in sales administration, invoicing, finance support, or a similar role.
• Experience working with ERP systems, particularly Oracle, is an added advantage.

KEY COMPETENCIES

• Strong proficiency in ERP (Oracle), CRM systems, and Google Sheets with high attention to data accuracy.
• Strong understanding of sales administration, invoicing processes, and revenue collection procedures.
• Effective communication and stakeholder engagement skills.
• Strong time management, organizational, and multitasking abilities.
• Ability to manage billing queries and resolve customer concerns efficiently.
• Collaborative mindset with a focus on process improvement and operational excellence.
• Strong analytical and problem-solving skills.
• High level of integrity, professionalism, and attention to detail.

WHAT WE OFFER

• Competitive salary and performance-based incentives.
• A supportive and dynamic work environment with opportunities for career growth and development.
• Comprehensive medical insurance, pension, and other employee benefits.

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ROLE SUMMARY

As a Maintenance Technician, you will be responsible for ensuring the optimal performance, reliability, and availability of production and utility equipment through preventive, corrective, and predictive maintenance activities. You will support manufacturing operations by minimizing equipment downtime, ensuring compliance with safety and quality standards, and contributing to continuous improvement initiatives.

KEY RESPONSIBILITIES

• Perform preventive, corrective, and breakdown maintenance on production and utility equipment.
• Inspect, troubleshoot, diagnose, and repair mechanical, electrical, pneumatic, and hydraulic systems.
• Monitor equipment performance and identify potential issues before they result in operational downtime.
• Carry out routine inspections and maintenance of manufacturing equipment, HVAC systems, compressors, generators, and other utility systems.
• Document maintenance activities, repairs, spare parts usage, and equipment performance records accurately.
• Ensure all maintenance work is carried out in compliance with cGMP, safety, and company procedures.
• Support equipment installation, commissioning, qualification, and validation activities.
• Collaborate with Production and Quality teams to ensure equipment readiness and operational efficiency.
• Participate in root cause analysis and implement corrective actions for recurring equipment failures.
• Support continuous improvement initiatives aimed at enhancing equipment reliability and operational efficiency.

QUALIFICATIONS & EXPERIENCE

• OND in Mechanical Engineering, Electrical Engineering, Mechatronics Engineering, or a related field.
• Minimum of 1–3 years\\\' experience in equipment maintenance within a manufacturing environment.
• Experience in the pharmaceutical, FMCG, or manufacturing industry is an added advantage.
• Knowledge of preventive maintenance systems and maintenance documentation practices.
• Ability to read and interpret technical drawings, manuals, and electrical schematics.

KEY COMPETENCIES

• Strong troubleshooting and fault-diagnosis skills.
• Good knowledge of mechanical, electrical, pneumatic, and hydraulic systems.
• Ability to work independently and under pressure to meet maintenance deadlines.
• Strong attention to detail and commitment to quality workmanship.
• Excellent problem-solving and analytical skills.
• Good communication and interpersonal skills.
• Strong organizational and time management abilities.
• Knowledge of workplace safety practices and regulatory requirements.
• Ability to work collaboratively with cross-functional teams.
• High level of integrity, accountability, and professionalism.

WHAT WE OFFER

• Competitive salary and performance-based bonuses.
• A supportive and dynamic work environment with clear career growth opportunities.
• Comprehensive medical insurance, pension, and other employee benefits.