Jobs at Rosabon Financial Services Limited

Responsibilities

• Source appropriately priced and structured deposit liabilities for the company from retail and institutional sources.
• Meet, maintain and exceed set targets
• Cultivate new clientele on a regular basis.
• Cultivate and maintain courteous and efficient relationships with clients.
• Timely response to feedback and other customer-related issues or requests.
• Participate in creating new and better marketing based on field experience.
• Visit, engage prospects and maintain liability generated
• Propose services, up-selling and cross-selling whenever possible
• Recruit, train and build sales teams across the country
• Increase number of Treasury services taken up by Clients
• Ensure the effective, high-quality management of Clients
• Conduct periodic competitor analysis, reviewing product rates and requirements
• Prepare and send a periodic report to management
• On-board and manage subordinates to maintain a consistently high number of prospects, and with a high conversion rate.

Qualifications

• Minimum education level - First Degree in any discipline from a reputable academic institution. Post-graduate qualification(s) and professional membership will be an added advantage.
• 5+ years of experience in sales and business development. Experience in a financial institution is an added advantage
• Demonstrated track record of meeting / exceeding targets as an individual contributor.
• Successful experience building a territory from little or nothing.

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Job Summary

• The Recovery and Control Officer configure tracking devices.
• He/she will track, monitor, demobilize and recover all stolen vehicles under Concept Nova’s jurisdiction.
• He/she will provide administrative support for the Vehicle Recovery Officers on the field during recovery operations and emergency situations.

Duties and Responsibilities

• Providing information, advice and assistance during vehicle recovery procedures for individual/ organizational vehicle repossession.
• Making decisions on charges to vehicle owners for individual vehicle recoveries.
• Ensuring records are updated daily with regards to vehicle reporting status, subscription details, those terminated on the grid and other relevant information, via the official software provided.
• Stopping all unauthorized movement of vehicles under the jurisdiction of Concept Nova as instructed by our clients.
• Liaising with law enforcement agencies in emergency or distress situations
• Scheduling health checks when vehicles on the grid are offline
• Serving as Concept Nova’s focal point for security incidence response, planning and execution.
• Safekeeping all departmental devices and ensuring they are given to the installers dully signed.
• Identifying and assessing customers’ needs to achieve satisfaction
• Building sustainable relationships of trust with customers through open and interactive communication
• Providing accurate, valid and complete information from customers by using the right methods/tools
• Handling complaints, providing appropriate solutions and alternatives within the time limit and following up to ensure resolution
• Following communication procedures, guidelines and policies
• Taking the extra mile to engage customers by responding promptly to their inquiries
• Obtaining and evaluating all relevant information to handle product and service inquiries

Requirements

• Minimum of an HND / B.Sc in Geography or any relevant field
• Apt attention to details
• Good understanding of Lagos metropolis, routes, its various exits, and border areas.
• Sound knowledge of Security and Police network of operation
• Must have worked in a tracking, security, leasing, logistics or recovery company, especially in recovery, control or escort department.
• Must be able to drive
• Always willing and ready to attend to emergency/distress calls at any time.