Jobs at Cobranet Limited

Reports To: Manager, Service Delivery

Responsibilities and duties

• Update, Monitor and Input Presales tracker sheet for all Installation, survey, Trial / POC and activation requests.
• Daily & Monthly report on presales tracker sheet.
• Process account activations for newly installed links for both new and existing clients.
• Liaise with all stakeholder and ensure contracts are signed, submitted & documented for all client.
• Weekly handover reporting of newly installed accounts for Cooperate account, partners, resellers and dealers to Account Management.
• Weekly reporting of new accounts that were recently activated to account department.
• Ensuring the sales team are regularly updated with reports on the status of their Survey / Installation.
• To handle and process service request from sales person/reseller and communicate relevant information to the sales person / reseller.
• Maintain a good filing system for all signed contracts.
• All other duties as assigned by the Supervisor.

Requirements
Competencies:

• Excellent knowledge & hands on use of Microsoft Excel.
• Well organized & pays attention to detail.
• Excellent verbal & written communication skills.
• Ability to analyze & interpret data.
• Basic Knowledge of wired & wireless technology, LAN, WLAN infrastructure.

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Duties and Responsibilities 

• Responsible for customer premise installations, including racking, cabling, bonding and grounding.
• Coordinate fiber activities with other departments and the Manager of OSP construction
• Perform ring cuts on live fiber without affecting existing services.
• Perform fiber tests with OTDR’s, light source and meters.
• Terminate, splice, bonds/grounds and tests fiber optic equipment to division standards.
• Provide accurate equipment location, splicing and terminating records for the fiber database.
• Assist Construction/Engineering departments in accepting and turning up the fiber network.
• Perform installation of fiber optic equipment and patch and panels.
• Monitor, communicate and perform corrective actions to fix problems affecting any fiber or fiber related equipment.
• Install demarcation enclosures and other telecom equipment.
• Must be well versed in modern fiber splicing techniques.
• OTDR, power meters, traffic identifiers, digital multimeters, cleavers, strippers, buffer tube splitters, cable ring tools, hand tools, toners, duct rodders, ladders, bucket trucks
• Ability to work under minimal supervision. And apply technical expertise to evaluate problems and implementing the best solutions.
• Work a variety of schedules including normal duty and on call duty.
• Will be required to work night shifts and overtime when needed.

Education and qualifications 

• BSc / HND in Electrical Electronic/Computer engineering or other related Course.
• Independent problem solver combined with strong team orientation.
• 3+ years of technical experience in a telecommunications or network operations environment.
• Knowledgeable in cisco switching and routing configuration and troubleshooting
• Good understanding of telecommunication equipment operation
• Good experience of multi-vendor telecommunication equipment.

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Description

• A Marketing and Communications job description involvesdeveloping and executing Communication and Marketing strategies to promote a company's brand, products, or services.
• Key responsibilities include creating content for various channels, managing social media, analyzing campaign performance, and collaborating with other teams.
• This role requires strong writing, creative, and analytical skills to ensure consistent messaging and engagement with the target audience.

Key responsibilities

• Strategy development: Create and implement comprehensive marketing and communications plans that align with business goals.
• Content creation: Produce compelling content for a range of platforms, including websites, social media, email, video, and print.
• Campaign management: Plan, execute, and optimize marketing campaigns, including paid search and social media advertising.
• Social media management: Manage and maintain the company's social media accounts and content.
• Performance analysis:Track and analyze key metrics to measure the effectiveness of campaigns and identify areas for improvement.
• Cross-functional collaboration: Work closely with other departments, such as sales, product management, and creative teams.
• Market research: Conduct market research to understand audience preferences and competitor activities.
• Brand consistency: Ensure consistent messaging and brand standards across all communications.

Required Skills and qualifications

• Minimum of a Bachelor’s Degree or its equivalent in Marketing, Mass Communication or any related course.
• Minimum of 5 years Cognate Experience as a Marketing and Communication Officer is a MUST. Experience in an ISP is an added advantage.
• Excellent communication skills: Strong written, verbal, and visual communication abilities, with meticulous attention to detail and proofreading skills.
• Creative and strategic thinking: Ability to develop creative content and strategic plans.
• Analytical skills: Experience with data analysis to track performance and optimize campaigns.
• Technical proficiency: Familiarity with social media platforms, content management systems (like WordPress), and analytics tools (like Google Analytics) is often required.
• Project management:A bility to manage multiple projects and deadlines.
• Team player: Ability to collaborate effectively with internal and external stakeholders.

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Job Brief

• We are looking for a high-performing Snr. Sales Executive to help us meet our customer acquisition and revenue growth targets by keeping our company competitive and innovative.
• You will be responsible for maximizing our sales potential, crafting sales plans and justifying those to plans to the upper management.

Responsibilities

• Prospecting for new sales and opportunities.
• Achieving growth and hitting sales targets by successfully managing available resources.
• Designing and implementing a strategic business/sales plan that expands company’s customer base and ensure it’s strong presence.
• Build and promote strong, long-lasting customer relationships by partnering with them and understanding their needs.
• Present sales, revenue and expenses reports and realistic forecasts to the management team.
• Identify emerging markets and market shifts while beingfully aware of new products and competition status.
• Ensure the adequacy of sales-related equipment or material.
• Respond to complaints from customers and give after-sales support when requested.
• Store and sort financial and non-financial data in electronic form and present reports.
• Handle the processing of all orders with accuracy and timeliness.
• Inform clients of unforeseen delays or problems.
• Manage customer portfolio to maximize relationship building opportunities.

Requirements

• BSc / MSc Degree in business administration or a related field; certification in sales or marketing will bean asset.
• Successful previous experience as a sales representative, consistently meeting or exceeding targets.
• Committed to continuous education through workshops, seminars and conferences.
• Demonstrated ability to communicate, present and influence credibly and effectively at all levels of the organization.
• Proven ability to drive the sales process from plan to close.
• Strong business sense and industry expertise.
• Excellent mentoring, coaching and people management skills.
• Proven working experience as a project administrator in the information technology sector.
• Solid technical background, with understanding or hands-on experience in software development and web technologies.
• Excellent verbal and communication skills with proficiency in English Language.
• Solid organizational skills including attention to detail and multi-tasking skills.
• Strong working knowledge of Microsoft Office.
• Well-organized and responsible with an aptitude in problem-solving.
• A team player with high level of dedication.

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Key Responsibilities & Criteria
Revenue & Target Achievement:

• Drive the team to consistently achieve and exceed monthly, quarterly, and annual sales targets.
• Monitor pipeline performance, conversion rates, and revenue growth.

Team Leadership & Performance Management:

• Supervise, mentor, and coach Sales Executives to improve productivity and professionalism.
• Conduct regular 1-on-1 meetings, performance reviews, and field supervision.
• Enforce accountability and discipline within the team.

Sales Strategy Execution:

• Implement company sales strategies and ensure proper execution at the field level.
• Identify high-value prospects (e.g., high bandwidth clients, estates, corporate accounts) and guide the team accordingly.

Client Relationship & Escalation Management:

• Support the team in closing key deals and managing high-profile clients.
• Handle escalations professionally and protect the company’s brand image.
• Ensure excellent customer experience from prospecting to deployment.

Reporting & Performance Analytics:

• Track daily sales activities, PIF submissions, follow-ups, installations, and revenue reports.
• Analyze data to identify gaps and recommend corrective actions.
• Provide timely and accurate reports to management.

Compliance & Process Adherence:

• Ensure strict adherence to company policies, SLA standards, pricing guidelines, and approval processes.
• Monitor timely submission of documentation and proper follow-through on installations and billing.

Training & Value Proposition Reinforcement:

• Continuously train and reinforce the company’s core value propositions (e.g., dual-link redundancy, proximity to data center, uptime guarantee, cost effectiveness).
• Improve team objection-handling, closing skills, and follow-up discipline.