Jobs at Ciuci Consulting

Job Purpose

• Responsible for coordinating, planning, and directing services that support the efficient running of the organization, such as recordkeeping, office operations, data management, facility management, and logistics management.

Duties

• Plan and coordinate administrative and operations procedures and systems as well as devise ways to streamline processes.
• Ensure the smooth and adequate flow of information within the company to facilitate other business operations.
• Manage schedules and deadlines for management.
• Monitor inventory of office supplies and the purchasing of new material with attention to budgetary constraints.
• Ensure that office files and documents are properly filed and stored.
• Oversee facility services, maintenance activities, and tradespersons.
• Organize and supervise other office activities such as recycling, renovations, event planning, etc.
• Ensure employees adhere to operations processes.
• Management of the CRM platform and email setup for staff and clients.
• Organize logistics of all staff by scheduling transportation and ensuring arrangements for services as necessary.
• Provide operations support for client projects.
• Any other duty as may be assigned.

Broad Performance Indicators:

• Efficient functioning of all offices and branches.
• Availability of office supplies when needed.
• Proper maintenance of the facilities and functioning of office equipment in all locations.
• Effective data management, including safeguarding all data.
• Effective logistics management.
• Timeliness in carrying out duties and communicating relevant information to respective stakeholders.
• Efficient and timely business support.
• Ability to be proactive.

Requirements

• Interested candidates should possess a Bachelor's Degree / HND in relevant fields with 3 years work experience.

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Job Description

• We are seeking a dynamic and experienced Venue Manager to oversee the management of our hall and drive customer acquisition for events and functions.
• As the Venue Manager, you will be saddled with the responsibility of ensuring the smooth operation of the venue, maintaining a high level of customer satisfaction, and maximizing revenue through effective marketing and customer relationship management.
• This role requires strong leadership, excellent organizational skills, and a keen business acumen.

Responsibilities

Venue Management:

• Oversee all aspects of the hall's operations, including scheduling, event planning, setup, and cleanup.
• Ensure the venue is properly maintained, clean, and in compliance with safety regulations.
• Manage vendor relationships for services such as catering, audiovisual equipment, and security.
• Coordinate with internal teams to provide exceptional customer service and ensure seamless event execution.

Customer Acquisition and Retention:

• Develop and implement a comprehensive marketing strategy to attract a diverse range of customers and maximize venue utilization.
• Proactively identify and pursue opportunities to bring in new customers and expand the venue's client base.
• Build and maintain strong relationships with event planners, corporate clients, community organizations, and other potential customers.
• Conduct tours of the venue to showcase its features and benefits to potential clients.
• Negotiate contracts and pricing agreements with customers, ensuring profitability while meeting their needs.
• Meet monthly/quarterly sales targets and annual budget goals
• Establish and maintain a weekly reporting schedule, adjusting as needed based on event schedules.

Team Management:

• Recruit, train, and supervise venue staff, including event coordinators, custodial staff, cleaners and security personnel.
• Foster a positive and collaborative work environment, providing guidance, support, and performance feedback to the team.

Requirements

• Bachelor's Degree in Hospitality Management, Business Administration, or a related field with 3-5 years experience.
• Proven experience in venue management, event planning, or a similar role.
• Good sales and marketing skills, with a track record of customer acquisition and retention.
• Excellent interpersonal and communication skills to build relationships with clients and vendors.
• Ability to multitask, prioritize, and manage multiple events simultaneously.
• Proficiency in Microsoft Office Suite.
• Knowledge of health and safety regulations and willingness to ensure compliance.
• Strong leadership and team management abilities.
• Flexibility to work evenings, weekends, and holidays as required by event schedules.