Jobs at Cellulant

As the Head of Design at Cellulant, you will play a crucial role in the complete ownership in thinking through the customer journeys across all our channels and products, and achieving the high levels of engagement we are looking to have with them.

CORE RESPONSIBILITIES:

• Define and champion the strategy of UI and UX
• Designing mobile, desktop and device experiences that are delightful and engaging
• Producing wireframes, visual designs, style guides and a design system
• Creating working UI prototypes and/or clickables using software such as Figma and Invision
• Presenting design concepts to Senior Leadership and external partners
• Critiquing existing solutions to design more simplified user experiences
• Hiring and managing the talent and teams that help you deliver on the above objectives and responsibilities
• UX Research - Understanding requirements, our users, competition research, qualitative and quantitative data analysis.
• UX Design, creating sketches, wireframes, mockups, and interactive prototypes.
• Usability testing to help in validating and refining final designs. Conduct design validation sessions with users and stakeholders to reveal deep insights about user and business needs and technical constraints for determination on how design(s) should be evolved and refined.
• Design Handover, including design guide system, visual designs, icons, illustrations, and other assets and resources.
• Assisting Product Owners in defining both long and short-term vision and roadmap for digital products.
• Translating business requirements and user needs into tangible interaction designs through detailed user flows and wireframes.
• Use of storyboards/narrative/wireframes/prototypes of varying fidelity to express how a product or service should behave to deliver capabilities in a way that supports user needs, goals, and workflows.
• Making strategic and tactical design recommendations based on usability findings, standard design practices, and internal and external feedback.
• Explaining and defending design decisions to stakeholders and other members of the project team including developers, product managers, marketers and other designers.
• Working with designers and researchers to continually refine and evolve the User Experience process.
• Conduct independent research on multiple aspects of products and experiences.
• Collect and analyze user behaviour to inform user actions.
• Advocate research findings to diverse audiences through written reports and in-person presentations.
• Ensure to prioritize User-Centered Design projects, improvements and content as per business priorities.
• Lead collaboration through online and offline product, marketing and operations.

QUALIFICATIONS & EXPERIENCE:

Qualification:

• Minimum 8 years of experience in UI Design and familiarity with UX principles
• Ability to work both independently & collaboratively with other product stakeholders
• Experience in the financial/technology industries
• Strong written and verbal communication skills
• Exposure to cross functional leadership is a plus
• Robust portfolio of previous similar work

Skills:

• Exceptional storytelling skills.
• Creative problem-solving & project management skills
• The ability to connect the dots between mediums and disciplines (and people)
• Top-notch communication skills, including the ability to present ideas compellingly both internally and externally
• Excellent organisation and time management skills
• Strong aesthetic skills with the ability to combine various colours, fonts and layouts
• Ability to work effectively with colleagues at all levels
• Ability to multitask and work in a fast-paced environment
• Excellent cross-organization collaboration skills.

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We are looking for a General Manager to join our Nigerian team. As the General Manager, you will be responsible for:

• Leading and developing growth strategies, commercial innovation and empowering partnerships to create hypergrowth and leverage in Nigeria.
• Provide leadership in-country to employees to deliver this goal.

CORE RESPONSIBILITIES:

Commercial Vision and Strategy Development:

• Responsible for defining the commercial strategy in our the Nigerian market.
• Define and implement Go-to-Market strategy in the various countries.
• Talent Acquisition: Building an effective team to drive partnerships, business development and sales in our markets.

Relationship and Partnerships Development:

• Responsible for Identifying key partnerships & customers necessary to drive growth 

Commercial Growth:

• Deliver consistent business and market share growth.
• Creating new business segments and footprints in the regions to increase revenue.

Product-Market-Fit

• Work closely with product team to identify gaps in the market and propose products based on market needs while obtaining feedback from customers.

Lead, build and manage the Commercial team (inclusive of business continuity planning and knowledge management )

• Provide direction to in-country Sales team and guide their work contributions 
• Plan resource and skills demands including insource / outsource planning ensuring business continuity is kept top of mind and considered as part of demand planning
• Plan, develop, stand up, support, and promote collaborative tools and techniques such as communities of practice to facilitate sharing of ideas  and  work  among  internal  teams  and  external partners
• Promote knowledge capture and reuse through operational and business processes
• Support and promote knowledge transfer sessions within the team and across various business verticals  
• Actively develop performance and skills of the various team members; participate in career and skills development discussions and support talent development efforts as appropriate
• Actively support the various talent processes with a view to identify and retain high and top performing colleagues
• Identify team strengths, skills and knowledge and ensure appropriate and optimal utilisation of talent

KPI's:

• Drive revenue in the market
• Market development
• Strategic leadership
• P&L management
• Brand and Visibility
• Talent Development

QUALIFICATIONS & EXPERIENCE:

Must have experience:

General experience: 

• Over 10 years experience in providing leadership to others regarding work related systems, processes, and challenges
• Managing operational performance within financial budgets
• Proven ability to attract new sales and retain existing customers
• Working within a strategic and accountable leadership role.
• Experience of owning and managing a P&L, including an awareness of financial reporting tools and the ability to utilise these
• Knowledge of the payment landscape - in Nigeria (the entire Nigerian market knowledge is a plus).
• Strong business leadership- track record of starting successful businesses or segments.
• Execution focused - Ability to build effective teams and structures to deliver strategy in the market.
• Strategic leader - Must be able to define the commercial strategy in the market including Go-to-Market strategies.

Nice to-have experience:

• A tolerance for ambiguity
• Influencing others
• Adaptability
• Drive: a need to compete and achieve
• Risk-taking: take a stand and make decisions with limited information
• Sociability: ability to engage and interact at easy with others
• Openness to difference
• Credibility

Qualifications:

• A commercial or equivalent degree.
• An MBA will count in your favour.
• Depending on the circumstances we may recognise skills and knowledge gained equivalent to qualification if you started your career in a technical role and moved into sales, marketing, growth, and revenue generating leadership roles building deep competence over a period.

Skills:

• Leadership skills, with experience of motivating, managing, and developing individuals and teams.
• Ability to drive revenue through commercialisation efforts.
• Ability to operate across all disciplines managing multiple deliverables against deadlines.