Jobs at Blu Atlantic Hotel

Job Summary

• As a Waiter/ Barman, you will provide exceptional service to our guests in our restaurants, bars, and lounges.
• Your warm hospitality, attention to detail, and knowledge of fine dining will ensure an unforgettable culinary experience.

Key Responsibilities

• Provide exceptional service to guests, ensuring prompt attention to their needs
• Take orders, serve food and beverages, and manage tables
• Knowledge of menus, wine lists, and cocktails
• Handle guest complaints and feedback
• Maintain cleanliness and organization of service areas
• Collaborate with kitchen staff and other departments
• Participate in wine and menu training programs
• Ensure compliance with hotel policies, procedures, and safety standards.

Requirements

• Degree in Hospitality or related fields
• 1-2 years of experience in fine dining or luxury hospitality
• High school diploma or equivalent
• Certification in hospitality or food & beverage (desirable)
• Excellent communication, interpersonal, and teamwork skills
• Ability to work flexible hours, including evenings, weekends, and holidays
• Physical stamina to lift, carry, and move heavy trays
• Fluency in English
• Preferred Qualifications:
• Knowledge of fine dining, wine, and cocktails
• Certification in wine or mixology
• Experience with point-of-sale systems
• Familiarity with hospitality industry standards and best practices.

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Key Responsibilities

• Review all transactions from the day (room charges, restaurant bills, bar sales, etc.)
• Verify that all postings to guest accounts are correct.
• Balance cash, POS, and card payments.
• Compare front office records with accounting records.
• Identify and report any errors or discrepancies.
• Run the Night Audit process in the hotel system to close the business day.
• Post late charges (mini-bar, room service, laundry, etc.).
• Ensure all guest folios are accurate before checkout.
• Prepare bills for early morning departures.
• Since the night shift has fewer staff, the Night Auditor also acts as the front desk officer.
• Check in late-arriving guests.
• Check out early departures.
• Handle guest requests and complaints during the night.
• Answer phone calls and respond to emergencies.
• Print and prepare daily management reports (occupancy, revenue, arrivals, departures).
• Send financial and operational summaries to management.
• Prepare cashier reports for each shift.
• Monitor who enters and leaves the hotel at night.
• Work with security staff to ensure guest safety.
• Report any suspicious activity or incidents.
• Ensure credit cards are authorized.
• Confirm billing instructions for company or long-stay guests.
• Handle cash drop and safe balancing.

Skills Required:

• Strong attention to detail.
• Basic accounting or bookkeeping knowledge.
• Computer skills (hotel PMS software).
• Customer service skills.
• Ability to work independently at night.
• Honesty and reliability.