Jobs at Appzone Limited

• Develop and iterate on design solutions for web and mobile applications, ensuring a seamless and engaging user experience.
• Create wireframes, prototypes, and high-fidelity mockups to effectively communicate design concepts and solutions.
• Design comprehensive user interfaces and interactions, considering usability and accessibility principles.
• Translate complex problems into simple, elegant interfaces that meet business goals and user needs.
• Develop and maintain design specifications, style guides, and assets to ensure design consistency.
• Create detailed design documentation, including sketches, prototypes, and specifications to facilitate the product development process.
• Conduct user research, usability testing, and gather feedback to inform design decisions and iterate on existing products.
• Analyze research data to identify user needs, pain points, and opportunities for improvement.
• Stay up-to-date with industry trends and best practices to ensure products are competitive and meet user expectations.
• Conduct user interviews, surveys, and usability testing to gather insights and validate design decisions.
• Utilize data and metrics to measure the effectiveness of design solutions and iterate based on user feedback.
• Work closely with cross-functional teams, including lead product designer, product managers, software engineers, marketing, and other relevant stakeholders to bring designs to life and ensure seamless integration.
• Collaborate with product managers to define product requirements and ensure designs align with business goals.
• Communicate design concepts and rationale effectively to stakeholders, including executives and product managers.
• Participate in design reviews and meetings to ensure design integrity and alignment with business objectives.
• Mentor and guide junior designers, fostering a culture of creativity, collaboration, and continuous improvement.
• Establish and maintain design systems and guidelines to ensure consistency and quality across all products.
• Develop and maintain a robust design system that promotes efficiency and scalability.
• Contribute to and maintain design standards and best practices, ensuring design consistency across products.
• Ensure design consistency across all product aspects, including branding, graphics, and user interface.
• Utilize design tools and software to create and maintain design systems and assets.

Requirements

• BA/BSc in Creative Arts, Social Sciences, or other related discipline.   
• 3+ years of experience in product design, with a strong portfolio showcasing successful design projects and solutions.
• Proficiency in design tools such as Figma, Sketch, Adobe Creative Suite, and prototyping tools.
• Strong understanding of user-centered design principles, methodologies, and best practices.
• Excellent communication and presentation skills, with the ability to articulate design concepts and rationale to stakeholders.
• Familiarity with front-end development technologies (HTML, CSS, JavaScript) and design systems.
• Experience working in agile environments and collaborating with cross-functional teams.
• Proven track record of leading design projects and mentoring junior designers.

go to method of application »

Operational Strategy Management

• Evaluate current workflows, processes, and systems to identify inefficiencies and areas for improvement.
• Create detailed, long-term operational strategies and roadmaps to optimize resources, streamline processes, and align with the company's overall business goals
• Oversee and manage the execution of strategic initiatives and projects by leading cross-functional teams, managing project timelines, and ensuring milestones are met.
• Work closely with senior leadership and various departments to ensure strategic alignment and buy-in.
• Continuously monitor the effectiveness of implemented strategies using data and key performance indicators.

Process Management

• Develop and design new or improved processes that are more efficient, effective, and aligned with the company's strategic objectives.
• Lead and manage the implementation of new processes by collaborating with cross-functional teams, managing project timelines and resources, and ensuring smooth transitions.
• Create and maintain comprehensive documentation, including standard operating procedures (SOPs) and training materials, to ensure process consistency and compliance across the organization.
• Continuously monitor key performance indicators (KPIs) to measure the effectiveness of processes and identify any issues.
• Foster a culture of continuous improvement (e.g., Lean Six Sigma, Kaizen) by conducting regular audits, gathering feedback, and making iterative changes to optimize process performance.
• Collaborate with various departments and stakeholders to analyze existing business processes and identify tasks that are repetitive, manual, and well-suited for automation.

Operational Governance & Risk Management

• Design, implement, and oversee a comprehensive operational risk management framework that aligns with regulatory requirements, industry best practices, and the company's risk appetite.
• Proactively identify and analyze potential risks across all operational areas, including processes, systems, and people
• Establish and maintain governance structures and reporting lines to ensure that all business units adhere to the established risk policies.
• ​Continuously monitor the effectiveness of risk controls and management strategies.
• Prepare and present detailed risk reports to senior management and the board of directors, providing insights into the organization's risk profile and recommendations for improvement.

Performance Management

• Develop, track, and report on key performance indicators (KPIs) and metrics that directly measure operational health and effectiveness.
• Collect and analyze operational data to identify performance gaps, trends, and opportunities for improvement.
• Lead projects to improve performance, working with cross functional teams to streamline processes, eliminate waste, and enhance productivity.
• Prepare and present regular performance reports to senior management.

Requirements

• 8+ years work experience in a financial technology, software development, financial services, or technology organization in a similar role. 
• BSc/BEng in Computer Science, Engineering, or related field. MSc/MEng in similar fields with relevant certifications will be an added advantage.
• Good reporting skills and standards and a high level of intelligence with the ability to learn with ease and speed.   
• Ability to motivate, counsel, and constructively deal with people at all levels.  
• Proficiency in Microsoft Office packages is highly essential and recommended.  
• Excellent interpersonal and communication skills and proficiency in both spoken and written English, problem solving, analytical thinking, and communication.  
• Self-confidence and authenticity while having high personal ambitions and strong work ethic.    
• Understanding of project management methodologies and thorough understanding of Kaizen process improvement technique. 
• Proficient in the use of agile delivery tools like JIRA, Confluence etc., and comfortable with the use of enterprise productivity tools Microsoft 365 applications, process automation tools, ticket management platforms, etc.