Job Vacancies at Vendease

Job Description

• Acting as the leading point of contact for all client relations - requests, orders, complaints etc. anticipating the client’s needs, and working with all support teams within the company to ensure that they are met.
• Analysing customer feedback on product ranges and new releases as well as preparing reports.
• Keeping informed of industry trends and new CRM technologies.
• Convert new customers to genius clients (genius clients are able to make orders only using the platform).
• Track and monitor customer experience across online and offline channels, devices and touch points.
• Identify customer needs and take proactive steps to maintain positive experiences.
• Tracking and monitoring client order trends and building lasting relationships with clients to inform product development and optimization.
• Complete sales transactions or ensure issue resolution in a timely manner.
• Work in collaboration with other teams to contribute directly to growth.

Qualifications

• A minimum of 2 years of work experience in Client Service Management.
• Proven track record in relationship management, b2b sales and client retention.
• Extensive experience in gathering and interpreting customer experience information
• Excellent interpersonal skills and a client-centered approach.
• Excellent numerical, communication (verbal and written)  and people management skills.
• Tech savviness and a willingness to work with/sell SaaS.
• Proven track record of successfully managing customer relationships.

Additional Information

• Competitive Salary
• Health Insurance
• Hybrid work terms
• Quarterly performance bonus
• 13th month
• Company-sponsored trainings

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Job Description

• Follow and achieve departmental sales goals on a monthly, quarterly and yearly basis.
• Actively seeking out new sales opportunities through cold calling, networking, and social media.
• Preparing and delivering appropriate presentations on products and services.
• Negotiating/closing new businesses every month (A closed business is a business that orders at least once within a month).
• Managing communications between key clients and the internal team.
• Bringing new businesses from existing clients or contacts and developing business relationships with potential clients.
• Increasing sales volume.

Qualifications

• Bachelor's Degree in Business, Marketing, Communication, or related fields with a minimum of 2 years of experience in sales, preferably in the food and/or hospitality industry.
• Experience working with a CRM tool for sales lead generation, tracking and forecasting
• Proven track record in b2b sales and conversion.
• Must have existing good relationships with distributors or restaurants that are easily convertible.
• Excellent numerical, interpersonal, communication and people management skills
• Tech savviness and a willingness to work with/sell SaaS.
• Proven ability to meet and exceed sales Targets.
• Proven track record of successfully managing customer relationships
• Strong verbal and written  communication skills
• Must have previous experience working in an organisation that prospected corporate organisations. 
• Must be very articulate and comported.

Additional Information

• Competitive Salary
• Health Insurance
• Hybrid work terms
• Quarterly performance bonus
• 13th month
• Company-sponsored trainings.

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Job Description

• Ensuring accounts, invoices, notices and statements are generated, issued and/or administered on time and consistent with legislative and audit requirements.
• Negotiating with clients on arrangements regarding payments and making recommendations to management to ensure guidelines in relation to installment agreements and the processing of monies received are adhered to
• Contact debtors by telephone, letter, email or in-person visits, to agree debt recovery plans and follow up as appropriate.
• Reviewing documentation (all aspects of contract) to assess liability, identify contract issues and judge recoverability.
• Using knowledge and initiative to reach amicable solutions to settling debts on behalf of clients, taking into account circumstances of the case 
• Establish repayment schedules, monitoring repayment of debts, and adherence by debtors to installment schedules. 
• Researching debtor companies, assisting in researching laws and procedures to provide written advice to clients.
• Maintain statistics on recoveries.

Qualifications

• B.Sc in Accounting, Banking & Finance, Economics, Statistics and other related field.
• Available to resume immediately.
• 2 - 3 years experience in debt recovery preferably in the financial, hospitality or food industry.
• Strong planning and organisational skills.
• Good time management.
• Strong communication skills (both written and oral) and excellent telephone manners.
• Appropriately assertiveness to deal with debtors and clients.
• Proactiveness and ability to take initiative.
• Natural ability to interact with people from various backgrounds and various levels.

Additional Information

• Competitive Salary
• Health Insurance
• Hybrid work terms
• Quarterly performance bonus
• 13th month
• Company-sponsored trainings

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Job Description

• Source for vendors and suppliers through online research and market visitation. 
• Engage vendors and suppliers to find the best products and prices available within a given market.
• Categorize the Vendors sourced, register them on the platform and add their complete details to the vendor’s list sheet. 
• Assign multiple vendors to each Vendease key product. 
• Generate and implement efficient sourcing and category management strategies.
• Manage the company’s supply portfolio ensuring transparency of spending.
• Maintain constant communication to get up-to-date prices and introduction of new products owners, so that they can focus on serving their customers.
• As an online marketplace, we give restaurants the opportunity to buy everything they need remotely and seamlessly from anywhere in the world.

Qualifications

• 3 - 4 years of proven work experience as a supplier manager or procurement manager.
• Understanding of market dynamics and sound business judgment.
• Familiarity with sourcing and vendor management and relevant software.
• Ability to negotiate and sustain networking relationships.
• Comfortable with figures and in collecting, analyzing, and interpreting data.
• Solid judgment with the ability to make good decisions.
• Proficient in Microsoft Office, Slack , etc.

Additional Information

• Competitive Salary
• Health Insurance
• Hybrid work terms
• Quarterly performance bonus
• 13th month
• Company-sponsored trainings

go to method of application »

Job Description

• Follow and achieve departmental sales goals on a monthly, quarterly and yearly basis.
• Actively seeking out new sales opportunities through cold calling, networking, and social media.
• Preparing and delivering appropriate presentations on products and services.
• Negotiating/closing new businesses every month (A closed business is a business that orders at least once within a month).
• Managing communications between key clients and the internal team.
• Bringing new businesses from existing clients or contacts and developing business relationships with potential clients.
• Increasing sales volume.

Qualifications

• Bachelor’s Degree in Business, Marketing, Communication, or related fields with a minimum of 2 years of experience in sales, preferably in the food and/or hospitality industry.
• Experience working with a farm is mandatory for success on the role
• Experience working with a CRM tool for sales lead generation, tracking and forecasting.
• Proven track record in b2b sales and conversion.
• Must have existing good relationships with distributors or restaurants that are easily convertible.
• Excellent numerical, interpersonal, communication and people management skills.
• Tech savviness and a willingness to work with/sell SaaS.
• Proven ability to meet and exceed sales Targets.
• Proven track record of successfully managing customer relationships
• Strong verbal and written  communication skills.

Additional Information

• Competitive Salary
• Health Insurance
• Hybrid work terms
• Quarterly performance bonus
• 13th month
• Company-sponsored trainings