Job Vacancies at the Olive Prime Psychological Services (TOPS)

Reports to: Clinical Lead

Job Summary

• The Psychiatric Nurse will work as part of a team of medical professionals to provide psychiatric nursing care to patients of all ages, gender, religion and disposition, while creating a safe and therapeutic environment to aid their mental stability.

Responsibilities

• Responsible for overseeing the delivery of care to all patients delegating duties and monitoring junior staff carrying these out
• Assess all identified group of patients and new admissions to the Practice
• To ensure that identified care planning is implemented and evaluated for all patients especially those within their identified groups
• To ensure that care given is individualized, patient centered and in collaboration with the multidisciplinary team and other statutory and voluntary organizations as appropriate
• To orientate newly admitted patient on the principles, rules and regulations governing the unit at the point of admission and ensure that these rules are strictly adhered to by the patients
• To ensure that all the policies and admission documents are signed by the patient and their relations where applicable
• The Nurse will be involved in performing patient personal care duties, which would include washing, bathing and dressing using appropriate hoists and aids. Often uses equipment and clinical procedures requiring knowledge e.g. subcutaneous infusions, catheter care, wound care, pressure relieving equipment
• The Nurse will be able to conduct and interpret a Urine Drug Test for patients and clients and document the results appropriately
• Ensure that a Urine Drug Test is conducted for all patient on board at any point if there is a suspected case of smuggling of substance into the facility
• The Nurse would spend extensive parts of the shift in direct/indirect (overseeing and monitoring) patient care
• Also dedicate time during the shift writing clinical reports, and updating care plans. Also the Nurse will be expected to undertake supervision/performance appraisal of junior staff, as directed by the Head of Clinical Services
• To engage in pickup of new or old clients as required
• Observe assigned patients on a daily basis to identify, interpret, and document physical and emotional status and/or patterns, such as assaultive or suicidal behavior, and response to treatment or medication.
• Inspect patient rooms every morning
• Check to ensure that the number of patients at handover tallies with the number at takeover given allowance for discharged cases in the course of the day.
• Inspect rooms to ensure air conditioner and lights are switched off when patients are not in room
• Ensure vital signs are taken 2 times a day
• Work with the support workers to see to the personal hygiene of patients in the morning
• Ensure the dining area is kept clean when not in use, ensure support worker/cook take the dishes to the kitchen immediately after every meal
• Administer psychotropic medications to patients, monitors use, and documents reactions; educate patients on the purpose, dosage, and side effects of medication, and explain the implications of patient's refusal to take prescribed medication.
• Provide crisis intervention to those individuals experiencing acute episodes.
• Obtain medical, psychiatric, social, and family histories of new admissions; take and record vital signs; obtain lab specimens and assist physicians with physical exams
• Schedules and arranges for special tests; develops discharge plans; maintains charts and logs; performs catheterizations and enemas; and draws blood.
• Aid patients in obtaining proper medical care, after release or during hospitalization, by identifying community agencies and resources to assist patients with stabilization while living in the community.
• Interact with private medical facilities, courts, and Federal and State agencies to express concerns of the patient and to discuss treatment also when required, testify in court as to the patient's mental and physical condition.
• When needed, acts as a team leader, on a rotational basis, for an assigned shift; plan, assign, and review the work of other regular nursing staff, student nurses, mental health technicians and support staff.
• To be able to deliver services and treatment in patient’s own environment whenever the need arises
• Ensure protected meal time is properly implemented
• Inspect patient food before taking it to patients for consumption
• Make Clinical presentations during clinical meetings and during business meetings.
• Ensure take home medications are well dispensed for patient going on weekend leave

Requirements and Experience

• Must be a Registered Psychiatric Nurse
• Must be medically and physically fit.
• Must have a minimum of 3 years' work experience as a psychiatric nurse

Required Skills/Competencies:

• In-depth knowledge of mental health laws and regulations;
• Ability to observe emotional and physical behavior;
• Evaluate and assess the need for mental health services;
• Ability to uphold confidentiality;
• Communicate with people of diverse socioeconomic and ethnic origins
• Exercise independent judgment in medical emergencies;
• Demonstrate tact, diplomacy, patience, and compassion;
• Comply with nursing policies, protocols, and program regulations;

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Job Summary

• As a Business Development Manager your role will be to maintain and grow the assigned portfolio customer base, generate leads, develop advantageous pricing strategies, build and grow a solid business team with a focus on growth hacking and business support.

Responsibilities

• Careful strategic planning and positioning of Olive Prime in the healthcare market, enhancing the operation of the business, while Identifying new business opportunities in order to generate revenue, improve profitability and business growth.
• Develop and execute quarterly marketing plans and actions that ensure established targets are achieved.
• Collaborates with the multi-disciplinary team to develop strategic initiatives that drive new business. Works closely with the team to help resolve barriers for admissions and/or business opportunities.
• Builds relationships with referring physicians, case managers, therapists, administrators and nurses to increase awareness of services and promote business opportunities.
• Maintains database of key referral sources.
• Be involved in generating relevant partnership proposals with support from the clinical team
• Identify innovative tactics, corresponding business plans and sustainable operations to drive revenue and volume growth while meeting the market's needs;
• Develop and implement community workshops and seminars, with a bid to grow business;
• Conduct marketing research and analyses to ensure that the hospital is competitive in the marketplace;
• Be a lead in expanding our services nationwide.
• Ensure business/sales targets are met by the team
• Analyze financial data and formulate strategies to reduce business cost and increase profits
• Ensure the continuous refinement of the service rendered by the Facility;
• Research and identify new business opportunities - including new markets, growth areas, trends, customers, partnerships, products and services - or new ways of reaching existing markets
• Develop short and long-term management and organizational plans to define responsibilities and business activities consistent with organization goals and objectives.

Requirements and Experience

• A Bachelor's Degree in a relevant field
• Minimum of 4 years' experience in a managerial position as a Business Development Manager

Required Skills/Competencies:

• Good communication and negotiation skills
• Growth enthusiast
• Excellent presentation and communication skills
• Possess excellent marketing and proposal writing skills
• Excellent organizational skills with ability to effectively manage competing demands
• Excellent Business Development and Relationship Management skills
• Proficiency in MS Office suite

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Job Summary

• Responsible for supervising daily operations of the company, plan the most efficient administrative procedures and also act as a liaison between clients and the organization by assisting with complaints, billing and other queries.

Responsibilities
Customer Service Functions:

• Manage clients and their requests by responding to questions and complaints through means such as telephone calls, emails etc in a timely manner.
• Ensure customer retention and increase our customer base.
• Keep proper records and updated customer and clients' database.
• Maintain logs and records of calls, hard copies of patients’ files, billing activities and other information.
• Opening of patients’ files for newly registered patients, allotting
• hospital and medical record number and retrieving of patients files when clients come for follow up.
• Check that all discharged patients are properly followed up by primary Clinicians.
• Take enquiries from patients or their relatives with regards to our services, prices and operations either via telephone or in person.
• Focus on providing exceptional services resulting in customer satisfaction
• Attempt to resolve and de-escalate any issues in a calm manner
• Exhibits a detail oriented etiquette and friendly attitude at all times when answering telephone calls
• Appropriately schedules patient appointments for consultations, evaluations, treatments, follow-up, or re-evaluation
• Responsible for maintaining and updating patient medical records.

Admin. Function:

• Plan and coordinate administrative procedures and systems and devise ways to streamline processes
• Receive, dispatch and disseminate official correspondence.
• Ensure the availability of necessary supplies by identifying procurement needs of the facility (reception, departments, kitchen, and wards)
• Ensure effective planning and execution of operations by reducing waste levels
• Ensure the facility and the office premises is always neat and tidy.
• Ensure the kitchen unit, driving unit, cleaning unit and security unit deliver professional services.
• Work with the Business team to develop excellent proposals
• Ensure the smooth and adequate flow of information within the company to facilitate other business operations
• Manage schedules and deadlines
• Identify Staffing needs and relate it to HR
• Comply with and maintain knowledge of company’s policies on dressing, attendance, computer usage, security, and confidentiality.
• Monitor inventory of office supplies and the purchasing of new material with attention to budgetary constraints
• Monitor costs and expenses to assist in budget preparation
• Oversee facilities services, maintenance activities and tradespersons
• Organize and supervise other office activities (recycling, renovations, event planning etc.)
• Ensure operations adhere to policies and regulations
• Ensure proper filling and documentation
• Keep abreast with all organizational changes and business developments

Requirements and Experience

• Minimum of B.Sc. in any related course, a Master's Degree will be an added advantage.
• Minimum of 3 years' work experience as an Admin/ Customer Service personnel

Required Skills/Competencies:

• Proven ability to execute complex and detailed processes and procedures timely, accurately and consistently.
• Ability to multi task, prioritize work flow and complete task with a high level of organization, responsibility and efficiency.
• Ability to adapt in a faced paced and changing environment
• Strong problem solving and resolution skills
• Ability to work independently and as part of a team
• Must possess some emotional intelligence for customer management
• Proficient in the use of MS Suit

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Job Summary

• A clinical psychologist identifies and diagnoses psychological, emotional and behavioral issues in client, develops and implements treatment plans.

Responsibilities

• Provide psychological assessment and consultation services
• Diagnose psychological, emotional or behavioral disorders of patients and develop treatment plan
• Provide therapy to groups and individuals
• Develop and implement individual treatment plan for different age groups (children inclusive)
• Work with multidisciplinary team alongside doctors, nurses and social workers, psychiatrists and occupational therapists
• Facilitate diverse group therapeutic sessions
• Counsel individuals and groups regarding problems such as stress, substance abuse, and family situations, in order to modify behavior.
• Modify treatment activities or approaches as needed to comply with changes in clients’ status
• Guide clients in the development of their skills or strategies for dealing with their problems
• Have an understanding of Bio Psychosocial Approach for assessment and treatment plan for every patient.
• Select, administer, score, and interpret psychological tests in order to obtain information on individuals' intelligence, achievements, interests, and personalities.
• Be conversant with different treatment methods like cognitive behavioral therapy, dialectic behavioral therapy, talk therapy, person centered therapy etc.
• Be conversant with the electronic medical record system for proper documentation of progress notes and treatment plan.
• Evaluate clients’ physical or mental condition based on review of client information
• Collaborate with other staff members to perform clinical assessments or develop treatment plans
• Refer patients, clients or family members to community resources or to specialists as necessary
• Act as client advocates to coordinate required services or to resolve emergency problems in crisis situations
• Coordinate family inclusive therapy to assist them in understanding, dealing with or supporting patients
• Evaluate the effectiveness of counselling programs on clients’ progress in resolving identified problems and moving towards defined objectives
• Meet with families, probation officers, police or other interested parties to exchange necessary information during the treatment process
• Plan, organize or lead structured programs of counselling, work, study, recreation or social activities for clients
• Plan or conduct programs to prevent substance abuse or improve community health or counselling services
• Psycho educate client on the importance of medication compliance.
• Learn about new developments in counselling by reading professional literature, attending courses and seminars or establishing and maintain contact with other social services agencies
• Gather information about community mental health needs or resources that could be used in conjunction with therapy
• Have an understanding of neuron developmental pathways, how to diagnose, carry out assessments and draw up appropriate treatment plan to meet specific needs.
• Ensure that after discharge client is transferred to a robust aftercare plan for proper follow up and management.

Requirements and Experience

• A minimum of a Master Degree in Clinical Psychology
• Minimum of 3 years Clinical experience
• Strong verbal and written communication skill
• Proactive problem-solving approach
• Stress tolerance.
• High level of professionalism.
• Ability to uphold strict confidentiality

Required Skills/Competencies:

• Ability to observe, assess, and record symptoms, reactions, and progress.
• Knowledge of crisis intervention techniques.
• Ability to effectively communicate medical information, test results, diagnoses and/or proposed treatment in a manner easily understood by the client.
• Interviewing and psychological/developmental evaluation skills.
• Knowledge of psychological test administration, scoring, and interpretation.
• Ability to maintain emotional stability to cope with human suffering, emergencies, and other stresses.

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Reports to: Clinical Lead

Job Summary

• The occupational therapist is responsible for empowering patients to participate more fully in daily tasks when this ability is compromised by a health condition.

Responsibilities

• Review patients’ medical history and asses their conditions and needs
• Assess, plan, organize, and participate in rehabilitative programs that help restore vocational, homemaking, and daily living skills, as well as general independence, to patients.
• Complete and maintain necessary records about the patient.
• Evaluate patients’ ability to do certain tasks; confer with physicians, patients and their families, nurses and other members of a patients care team.
• Develop a treatment plan for patients with specific goals and task that will help them meet those goals
• Evaluate patients' progress and prepare reports that detail progress.
• Test and evaluate patients' physical and mental abilities and analyze medical data to determine realistic rehabilitation goals for patients.
• Select activities that will help individuals learn work and life-management skills within limits of their mental and physical capabilities.
• Plan, organize, and conduct occupational therapy programs in hospital or institutional settings to help rehabilitate those impaired because of illness, injury or psychological or developmental problems.
• Recommend changes in patients' work or living environments, consistent with their needs and capabilities.
• Develop and participate in health promotion programs, group activities, or discussions to promote client health, facilitate social adjustment, alleviate stress, and prevent physical or mental disability.
• Consult with rehabilitation team/Clinical Psychologist to select activity programs and coordinate occupational therapy with other therapeutic activities.
• Promotes maximum independence by selecting and constructing therapies according to individual's physical capacity, intelligence level, and interest.

Requirements and Experience

• University Degree in Occupational Therapy
• Minimum of 3 years' work experience as an Occupational Therapist
• Experience in facilitating trainings.
• Applicants are expected to present proof of registration with their professional regulatory bodies and current practicing license.

Required Skills/Competencies:

• Administer and evaluate standardized assessments
• Select and oversee evidence-based interventions
• Effectively document the occupational therapy process in compliance with state and federal regulations
• Effective verbal and written communication
• Teamwork
• Patient-centeredness
• Dedication to compliance and best practice
• Listening and collaboration
• Ability to work in a fast-paced environment

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Reports to: Clinical Lead

Job Summary

• The Speech Therapist will be performing patients assessments, develop individual treatment plans for patients with cognitive-communication, language, fluency, swallowing and voice disorders.

Responsibilities

• Administer speech, language and hearing evaluations to patients; conduct tests and examinations of patients to gather information and ascertain levels of impairment
• Use written and oral test methods and special instruments to evaluate patients
• Make evaluations for patients with speech or hearing impairments of test results, medical history and barium swallow results to diagnose and prepare treatment plans for various speech related disorders
• Prepare written patient evaluation and test results reports; maintain accurate documentation of information collected
• Collate patient data relating to Medicaid, Medicare, caseload activities, billing records, initial evaluations, treatment plans, progress evaluations and discharge information
• Develop and implement various treatment plans based on own assessments and recommendations by physicians, psychologists and social workers, for patients with stuttering, swallowing, inappropriate pitch, delayed language and harsh voice problems
• Monitor patient’s progress and make treatment adjustments as required
• Instruct patients in alternative techniques for enhanced communication including sign language, voice improvement and lip reading
• Provide patients, caregivers or family members with education on communication techniques and strategies to cope with personal misunderstandings
• Consult with and refer patients for additional educational or medical services
• Consult with medical staff and educators on patient speech and hearing problems
• Participate in conferences, continuing education programs and training programs to share knowledge and increase knowledge base on methodologies and technologies of speech and hearing disorders
• Participate in various multidisciplinary team meetings patients’ progress meetings and intervention assistance team meetings; prepare written reports on the discussions and outcomes from the meetings
• Handle administrative responsibilities such as paperwork, scheduling of case management activities, preparation of lesson plans, preparation of materials, record keeping, supplies maintenance
• Prepare and conduct training sessions and family education programs
• Train patients in techniques related to strengthening of the tongue, face muscles and jaw or breathing mechanisms

Requirements and Experience

• University Degree in Speech Therapy or Speech-language Pathology.
• Relevant license and certification.
• Experience with certain disorders and age groups may be required.

Required Skills/Competencies:

• Sound understanding of speech-related disorders and treatments.
• Excellent relationship-building skills.
• Resourcefulness and strong problem-solving skills.
• Detail oriented; compassionate
• Effective communication skills, writing skills, diagnostic skills, patient handling and care skills are all essential to the role.