Job Vacancies at Sabi

Job Summary

We are hiring Agency Banking Officers for different Locations in Nigeria - North-Central, North-West, South-West, South-South, South-East and North-East. The Regional Agency Banking Officer will be actively involved in the bank’s agent banking and financial inclusion strategy in the region. He/she will be responsible for implementing tactical inclusion strategy to bring financial services closer to the underbanked and unbanked segments and empowering existing businesses within the region through the use of approved third party agents to expand the bank’s customers’ touch points and consequently increase penetration, revenue and profitability of the agent networks.

Job Description

• Recruit and On-board Global Partners, Agent Aggregators and Agents within the specific region.
• Train and Brand the Global Partners, Agent Aggregators and Agents within the specific region.
• Provide close monitoring and supervision to the Global Partners, Agent Aggregators and Agents within the specific region.
• Responsible for useful information gathering about the competitors within the specific region.
• Implement strategies that ensure Agents across the network remain loyal.
• Coordinate and manage the process for profitable agent pricing with stake holders.
• Design and implement a robust support structure that facilitates agent transactions and issue resolution.
• Operationalize strategies and plans for Agent development and management across the network.
• Responsible for the growth and expansion of the Agent Network
• Work with all critical approved partner(s) /stakeholders to ensure successful implementation of the Agency Banking and Financial Inclusion strategies of the company
• Responsible for the achievement of Agent Banking targets and overall business performance of the Agent Network.
• Work with all relevant stakeholders in ensuring the successful implementation of marketing, sales and activation plans.
• Design and propose marketing strategies that will increase transactions and lead to increased competitiveness and brand visibility

Job Experience

• Bachelor's Degree or HND in Humanities, Social Sciences, or related field.
• Personable, able to deal with a variety of people comfortably and pleasantly.
• Strong customer service skills.
• Good understanding of office management procedures.
• Critical thinking, analytical mindset, and problem-solving skills.
• Good knowledge of Google suite and Microsoft Office
• Competent with Spreadsheets
• Good understanding of employment related tax procedures

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Job Summary

The Operations Analyst will be a highly resourceful team-player, who is comfortable working in a fast-paced environment. The Operations Analyst will be responsible for developing and implementing changes and new procedures based on the thorough review and analysis of our current policies, resources, operations, processes, and procedures under the supervision of the COO. The Operations Analyst will support the COO with the management of day-to-day business activities and ensuring smooth daily operations.

Job Description

• Identifying operational requirements and opportunities for improvement.
• Gathering information by observing workflows, reading process documents, conducting employee interviews, etc.
• Determining appropriate methods to analyze operations, relevant information, and data.
• Documenting findings, preparing reports, and making recommendations.
• Developing new processes and procedures to enhance operations.
• Working with managers and employees to implement changes.
• Training employees to use new systems or follow new processes.
• Determining the effectiveness of new processes.
• Establishing and maintaining quality standards.
• Assisting People Ops with recruitment activities.
• Cooperating with different departments and sub-departments to achieve company objectives.
• Completing critical aspects of deliverables and special assignments by establishing objectives; determining priorities; managing time; gaining cooperation of others; monitoring progress; problem solving; making adjustments to plans.
• Acting as a point of contact between the rest of the company and the COO.
• Maintaining an accurate and detailed calendar for the COO, manage and log incoming scheduling requests, re-schedule meetings upon request, proactively communicate changes, and anticipate and respond to scheduling conflicts.
• Tracking the COO’s tasks and projects to ensure appropriate prioritization of projects with respect to deadlines and organizational developments.
• Organizing internal and external meetings for the COO, including substantive preparation.
• Demonstrate poise and tact under pressure and handle matters with sound judgement and confidentiality.
• Provide special project leadership and support as needed.
• Conduct preliminary research on a variety of topics; draft materials as needed.
• Perform any other relevant duties as assigned.

Job Experience

• Degree in Business, Economics, Finance, Accounting, Law, Engineering or related fields.
• Experience as an operations analyst, operations associate or in a similar position.
• Experience using statistical and database software.
• Project management skills.
• Outstanding interpersonal skills and preference for collaboration with proven success working with others; ability to work with high profile individuals externally, as well as collaborate internally.
• Ability to work in a fast-paced and sometime unpredictable environment; works well under pressure and tight deadlines.
• Ability to consistently apply good judgment and make good decisions.
• Ability to maintain confidentiality and discretion at all times.
• Detail oriented, organized with proven ability to successfully multi-task.
• Positive, tenacious attitude.
• Exemplary communication skills.
• Strong analytical skills.