Job Vacancies at Max.ng

Description

• We are looking to hire an experienced Driver Welfare Analyst who will creatively oversee all aspects of our Champions welfare, monitor and attend to the request of our Champions
• You will be a strategic thinker with strong organizational and problem-solving skills. You will have strong analytical mind and outstanding presentation skills. You will be highly analytical, a self-starter, results-oriented and able to thrive in an entrepreneurial and fast-paced environment.

What You will do:

• Track Champion daily attendance and follow up on absent champions
• Monitor turnover and retention rates amongst Champions
• Appropriately attend to the requests of the Champions and follow through
• Track and respond to all champions personal events e.g. leave, birthdays, deaths, accidents, etc.
• Research and suggest Champions insurance options and HMO plans.
• Follow through on Champions emergency issues e.g. Accidents, harassment, Law enforcement issues, etc. and escalate if necessary
• Collection of fees for HMO, Group Life and Accident, and other forms of insurance enforced
• Conduct exit interviews for champions, collate feedback and provide recommendations
• Collect and collate information from champions and provide feedback to supervisor on issues that can be resolved.
• Conduct champion surveys and analyze the data as well continuously determine new ways to increase and ensure retention.
• Implement recognition and appreciation programs across the organization
• Encourage champion networks and committee to foster a community

Requirements

• Strong interpersonal and communication(written and oral) skills
• Strong People Management skill
• Strong Administrative skill
• Employee engagement skill•Empathetic and approachable
• Objective, understanding and resilient
• Detail oriented
• An ability to prioritize, plan and organize work in a busy environment.
• Record/book keeping skills Required Qualifications
• A degree in related fields, minimum of a HND
• Proven experience working in / knowledge of a recruitment or analyst role
• Demonstrated high computer literacy: particularly with programmes in Microsoft Office
• At least a year and above work experience

Benefits

• Competitive Pay & Benefit
• Premium Health Insurance Benefit
• Consistent Learning & Development

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Description

• Plan and coordinate installations and refurbishments e.g. heat, electricity, water, etc.
• Coordinate maintenance of all appliances
• Manage the upkeep of equipment and supplies to meet health, safety, government and environmental standards
• Procurement of office items especially admin and cleaning tools at best prices
• Ensure the safety and security of facility before closing for the day
• Ensure the office is opened early in the morning and all facilities are operating as expected
• Inspect the buildings' structures to determine the need for repairs or renovation
• Control activities like parking space allocation, waste disposal and building security
• Allocate office space according to needs
• Maintain the office and ensure that the office is clean at all times
• Organization of company facilities and errands
• Supervise cleaning activities
• Ensure that security men are at all times functioning at their duty posts
• Supervise all facilities staff (custodians, cleaners, security, groundskeepers, technicians, etc.) and external contractors
• Advising business on increasing energy efficiency and cost-effectiveness
• Draft reports and making written recommendations
• Planning and forecasting future needs or repairs
• Agree and oversee contracts with providers of service(s)
• Review utilities consumption and strive to minimize costs.
• Keep financial and non-financial records
• Create and manage a facility budget (including costs for repairs and procurement)•Ordering of office supplies
• Handle insurance plans and service contracts
• Procurement of office items especially admin and cleaning tools at best prices

Requirements

• A degree in related fields, minimum of a HND
• Proven experience working in a similar role and knowledge in administrative or operational role
• Demonstrated high computer literacy: particularly with programs in Microsoft Office
• 4 years and above work experience
• Ability to develop and maintain good working relationships
• Ability to manage complex workload
• Technical knowledge of building services
• Problem Solving, Multi-tasking skills
• Reasonable degree of Computer literacy
• Detail oriented and organized
• Team work
• An ability to prioritize, plan and organize work in a busy environment
• Commercial awareness
• Record/book keeping skills
• Interpersonal and communication (verbal and written) skills

Benefits

• Competitive pay & benefits
• Premium Health insurance cover
• Consistent Learning and Development

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Role Overview: 

• We are looking to hire a reliable, smart and dedicated Field Operations Officer who will be responsible for the safety of champions, lives and properties of MAX.

What You’ll Do: 

• Respond to emergency calls from Champions 
• Ensure champions follow rules and regulations as prescribed in the contract
• Ensure MAX properties are not in the custody of the Law Enforcement agencies
• Liaise with the Welfare officers concerning Champions
• Maintain a register of First Aiders and ensure the adequate provision of first-aid and welfare facilities
• Undertake daily safety inspections 
• Investigate or arrange for all accidents and near-misses be investigated and prepare report

Requirements

What You’ll Need: 

• Minimum of Ordinary Level Diploma or its equivalent
• Minimum of two (2) years work experience
• Safety Certificate is an added advantage
• Ability to ride a two wheeler 
• Confident and outspoken 
• Ability to communicate well in language of the city and English
• Knowledge of the city

Benefits

• Competitive pay & benefits
• Premium Health insurance cover
• Consistent Learning and Development

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Description

• We are looing for a Pipeline Conversion Analyst who will be responsible for ensuring that prospects at the top-of-the-funnel, are followed through and helped through all various steps of the Champion recruitment process.

What You Will Do:

• Actively engage prospective drivers to educate them on the onboarding process to become Champions.
• Promotion and sale of services and products to prospective drivers.
• Perform cost-benefit and needs analysis of existing/potential customers to meet their needs
• Establish, develop and maintain positive business and customer relationships with prospective drivers
• Expedite the resolution of customer/driver problems and complaints to maximize satisfaction.
• Achieve agreed upon sales targets and outcomes within the agreed timeline.
• Coordinate sales effort with team members.
• Analyze the territory/market’s potential, track sales and status reports.
• Supply team lead with reports on customer needs, problems, interests, competitive activities, and potential for new products and services.
• Keep abreast of best practices and promotional trends

Requirements

• Excellent oral and written communication skills.
• Proficiency in other languages is added advantage
• Must understand the local dialect of the business territory
• Good analytical and organizational skills with experience
• Ability to enjoy clerical and administrative work with good planning and numeric skill
• Must possess strong methodical approach to complete the assigned workAttention to details.
• Bachelors degree in any relevant field.
• Minimum 2 years experience in a similar role.

Benefits

• Competitve Pay & Benefits
• Premium Health Insurance Benefits
• Consistent Learning & Development

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Description

• Ensure the Implementation of stated team and company strategies, goals, objectives and procedures
• Enforce the use of appropriate methods, frameworks and channels to source for prospective drivers.
• Management of external relationships e.g. Corporatives and Transport Authorities
• Optimise processes for effective and efficient budget use
• Supervise and oversee the PCA team
• Develop creative recruitment strategies, tactics, funnels and procedures, etc to attract and retain drivers
• Ensure quick resolution of customer/driver problems and complaints to maximize satisfaction
• Coordinate and drive sales effort with the team, drive conversion of inbound lead sales opportunities
• Analyze the territory/market’s potential, track sales and status reports and communicate same with business
• Keep abreast of best practices and promotional trends
• Communicate the recruitment goals and objectives to recruiters
• Maintain the internal candidate database (e.g. including contact information, geographical locations, and availability for new work, etc)
• Communicate with the team to determine the effectiveness of recruitment plans and strategies
• Research and recommend new sources for the recruitment of active and passive candidates
• Create candidates' personas, job descriptions, related materials as well as scout and ensure the documentation of candidates accordingly
• Build networks to find qualified candidates and promote the company
• Review applicants to evaluate their qualifications and whether they meet requirements
• Manage and ensure that job inquiries are responded to
• Coordinate the assessment of candidates' background information, objectives and personality
• Keep abreast of existing/new market practices
• Research new ideas and anticipate future threats and opportunities
• Analyze, identify and suggest untapped candidate pools
• Work with asset manager to provide a consistent supply of driver capacity through contracts
• Support in the building of a strong Riders/Driver community
• Delegate responsibilities to ensure staff members grow as capable participants.
• Understand recruitment and selection relatedness to workforce planning and its implications for productivity
• Promote the company's mission and values
• Ensure the establishment and maintenance of a pro-active human resource function to ensure employee motivation, training and development, wage and benefits administration, and compliance with established labour regulations and business culture
• Coaching, managing, counselling, appraising and disciplining employees
• Developing, coordinating, enforcing and supporting systems, policies, procedures, and productivity standards

Requirements

• Hands-on experience with creating effective Pipeline generation and conversion strategies.
• Strong working knowledge of developing orientation systems and tools
• Excellent organizational skills and attention to detail
• Track record of managing Partners and 3rd Party vendors for multiple clients
• Strong knowledge of recruitment practices, metrics, and guidelines.
• Detail oriented
• Excellent leadership and project management skills
• Superb sales and management skills
• Excellent verbal and written communication
• Able to initiate and maintain strong relationships with people from all types of background
• Strong problem solver, with hands-on approach to plan and execute well
• A start-up attitude- willingness to work hard to get things done
• Ability to make discretionary judgment and to manage and impart confidential information
• A degree in Operations management, Supply Chain, Logistics or equivalent degree
• 5+ years experience in sales, logistics, operations, channel development/ recruitment, preferably in a supervisory role
• Experience in e-Commerce transport operations is an added advantage

Benefits

• Competitive pay & benefits
• Premium Health insurance cover
• Consistent Learning and Development

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Description

• Responsible for the training of potential candidates and onboarding successful Champions for MAX.
• Track riders progress within the onboarding program.
• Conduct orientation trainings to inform new hires about company policies and procedures.
• Ensure new drivers are onboarded effectively and understand clearly the obligations detailed in the service contract.
• Suggest periodic training for Champions e.g. health and safety.
• Follow up to ensure a smooth application process and proper implementation of training.

Requirements

• Experience with training/imparting knowledge.
• Must understand and speak Hausa frequently.
• Strong working knowledge of developing orientation systems and tools.
• Excellent organizational skills and attention to detail.
• Excellent verbal and written communication.
• A start-up attitude- willingness to work hard to get things done.
• Ability to make discretionary judgment and to manage and impart confidential information.

Benefits

Want to Join Us? Here’s Why You Should…

At MAX, we encourage diversity and are open to meeting just about anyone with the right passion and skill set regardless of looks, gender, sexual orientation, colour, tribe, nationality, or disability.

The MAX Work Environment:

• Drive: We are building a team where everyone is a leader and therefore run on internal motivation
• Empathy: We have a clear understanding of the problem we are trying to solve and its impact on Africans, we are committed to providing a lasting solution.
• Humility: We are committed to continuous learning and improvement. We learn, unlearn and relearn
• Initiative: We welcome novel ideas and encourage creativity
• Diligence: We take great pride in our work.
• Candor: We value open and honest communication
• Collaboration: We are a team of passionate, innovative optimists, solving challenging problems and creating an impact.
• Bias for Technology: We automate everything

What You’ll Get:

• Competitive pay & benefits
• Flexible work and hybrid working model
• Unrivaled Learning and Development

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Description

• Conduct visual acuity test, to check eye defects or otherwise
• Enlighten prospects on the importance of good vision to successful riding and advise on practices that helps with good vision
• Provide feedback to management for decision making based on experiences with visual testing
• Keep abreast of advancement in visual testing and advise management on improved testing methods and equipment
• Ensure good experience for prospects by ensuring they attended to in a polite and friendly manner
• Respond to questions and provide guidance to prospects on all issues related to visual testing
• Check understanding of safety measures and driving laws
• Document and report on prospects' performance during test

Requirements

• Minimum 0-1 year experience in a similar role
• Must understand the local dialect of the business territory
• Proficiency in other languages is added advantage
• Good analytical and organizational skills with experience
• He/she should be able to enjoy clerical and administrative work with good planning and numeric skills.
• Must possess strong methodical approach to complete the assigned work
• Attention to details.
• High Interpersonal skills
• Maximum concentration over an extended period of time
• Knowledge about highway code and all traffic and road-use rules
• Ability to give clear instructions
• Basic knowledge of vehicles

Benefits

• Competitive pay & benefits
• Premium Health insurance cover
• Consistent Learning and Development

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Role Overview: 

• We are looking for a reliable and seasoned Field Sales Manager responsible for ensuring continuous drive for prospects at the top-of-the-funnel

What You’ll Do:

Administrative Functions

• Actively engage prospective drivers to educate them on the onboarding process to become Champions
• Promotion and sale of services and products to prospective drivers
• Perform cost-benefit and needs analysis of existing/potential customers to meet their needs
• Establish, develop and maintain positive business and customer relationships with prospective drivers
• Expedite the resolution of customer/driver problems and complaints to maximize satisfaction
• Achieve agreed upon sales targets and outcomes within the agreed timeline
• Coordinate sales effort with team members
• Analyze the territory/market’s potential, track sales and status reports
• Create and analyze reports on customer needs, problems, interests, competitive activities, and potential for new products and services
• Coordinate the sales team to achieve set targets

Requirements

What You’ll Need:

• A degree in any field
• 3+ years experience in similar role
• Excellent oral and written communication skills
• Must understand the local dialect of the business territory. Proficiency in other languages is added advantage
• Excellent analytical and organizational skills with experience 
• He/she should be able to enjoy clerical and administrative work with good planning and numeric skills
• Must be a self starter with bias for technology
• Ability to drive sales

Benefits

• Competitive pay & benefits
• Premium Health insurance cover
• Consistent Learning and Development

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Description

• Maintain all required records including vehicle records, vehicle expenses, maintenance and servicing etc.
• Ensure set-up of new vehicles in line with MAX standards
• Manage the process for maintenance and vehicle refurbishment in line with MAX standards and work procedures
• Supervise technicians in carrying out set-up, maintenance and vehicle refurbishment
• Ensure every vehicle is tracked and reporting live location on the IoT platform
• Support other operating units by providing accurate vehicle locations
• Achieve set targets in terms of timeline and cost

Requirements

• Minimum of OND in Electrical, Mechanical Engineering or related disciplines
• Minimum of 1 year relevant experience
• Fundamental practical knowledge of Electrical and Mechanical Engineering principles
• Ability to drive a motorcycle or tricycle is desired but not mandatory
• Proficiency in MS Office/ Google workspace
• Critical and analytical thinking
• Accuracy and attention to detail
• Confidentiality
• Willingness to work in Ibadan or Abeokuta (no relocation support)

Benefits

• Competitive pay & benefits
• Premium Health insurance cover
• Consistent Learning and Development

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Description

• Max Drive is seeking an experienced and result-oriented Regional Portfolio Risk Manager to join our team.
• In this role, you will be responsible for assessing, rating, recommending, monitoring, and reporting on the operational, financial, strategic, and compliance risks that the company faces within the region.

Key Responsibilities:

• Develop and implement a comprehensive risk mitigation strategy for the region
• Drive a swift verification process within the region
• Conduct risk assessments and evaluate the Verification process before approval.
• Monitor and evaluate risk factors and trends within the region and provide regular reports to internal stakeholders
• Ensuring that all verification and recovery functions are completed within the approved turnaround time.
• Compute the daily, weekly, and monthly verifications, and recovery reports from agents in the region.
• Manage the end-to-end verification process in the assigned region.

Requirements:

• Must possess a minimum of HND or B.SC
• Proven experience in risk management, credit analysis, and verification management
• Strong analytical and problem-solving skills
• Excellent communication and interpersonal skills
• Ability to work independently and collaboratively in a fast-paced environment
• Proficiency in the use of Microsoft Suite ( Excel, Word, PowerPoint, etc.)
• Ability to speak Hausa is an added advantage
• Prior experience working in the region is preferred ( Abuja, Nasarawa, Lokoja and Benue)