Job Vacancies at KPMG

Position Summary

The T&I Delivery / Domain Lead is a Partner-level role that owns end-to-end accountability for KPMG's largest and most complex multi-country Technology & Innovation engagements across Africa. This role serves as the commercial and delivery anchor of the T&I business - personally accountable for a portfolio of revenue, responsible for winning and leading large-scale transformation mandates, and for building the credibility of KPMG T&I as the clear choice for clients across financial services, telecoms, energy, and government. The Domain Lead is a critical enabler of the USD 100M run-rate target by FY28, carrying an individually accountable revenue target of USD 8–10M per year at steady state.

Key roles and responsibilities:

Revenue and Portfolio Ownership

• Own a personally-accountable revenue target of USD 8–10M per year across a defined domain or geography, tracked monthly against the T&I investment thesis.
• Lead pursuit of large multi-country deals from qualification through to contract signature, serving as the senior client-facing partner throughout the bid lifecycle.
• Chair the internal deal review and investment committee process for all large deals within the portfolio, ensuring commercial discipline and margin protection before signing.
• ·Develop and maintain executive-level client relationships (C-suite, Ministers, Board) across priority accounts within the assigned domain or geography.
• ·Collaborate with Alliance Market Leads (Block D) to convert Microsoft, ServiceNow, SAP, and Oracle pipeline into signed, margin-protected engagements.

Delivery Leadership and Margin Accountability

• ·Take ultimate ownership of delivery outcomes on large engagements within the portfolio - not advisory oversight, but hands-on leadership of multi-disciplinary teams including KPMG professionals, alliance partners, and sub-consultants.
• Work in close partnership with Program / Delivery Directors (Block C) and Architecture Leads (Block B) to maintain delivery quality, protect margins, and avoid escalations.
• Enforce RAID (Risks, Assumptions, Issues, Dependencies) discipline on all engagements, intervening early when delivery risk is identified.
• Maintain gross margin targets of ≥30% across the personal portfolio, with accountability for remediation where margin falls below threshold.
• Sign off on all scope change decisions, subcontractor engagements, and commercial variations on portfolio deals.

Business and Capability Building

• As a member of the T&I leadership team, contribute to the overall growth strategy, annual planning process, and headcount investment decisions.
• Mentor and develop Managers, Senior Managers, and Directors within the T&I team, building the next generation of domain experts.
• Contribute to thought leadership, industry events, and alliance partner engagements to raise KPMG's profile in the assigned domain.
• Support the enablement and velocity programme (Block E) by codifying reusable assets, methodologies, and delivery patterns from portfolio engagements.
• Participate in KPMG Pan-Africa T&I leadership forums and cross-member-firm collaboration initiatives.

Requirements

Academic/ Professional qualifications and Experience:

• Relevant master's degree in Technology, Engineering, Business, or a related field.
• Minimum 15 years of experience in technology consulting, with at least 5 years at Partner or equivalent level.
• Proven track record of personally winning and delivering technology transformation mandates valued at USD 5M+ across multiple African markets.
• Deep domain expertise in at least two of: enterprise platforms (SAP/Oracle/ServiceNow), cybersecurity, cloud/infrastructure, data & AI, or digital transformation.
• Alliance credentials with Microsoft, ServiceNow, SAP, or Oracle preferred.
• Proficiency in English; French or Portuguese an advantage for multi-market mandates.

Technical competencies & Personal attributes:

Demonstrate and articulate KPMG values as well as proven capability in:

• Recognised industry leader in African technology transformation with a demonstrable client following.
• Executive-level relationships: ability to engage and influence at CEO, CTO, CIO, Minister, and Board level.
• Commercial acumen: deep understanding of deal structuring, margin protection, and contract negotiation in professional services.
• Delivery ownership: personally comfortable leading large, complex, politically sensitive engagements from end to end.
• Alliance fluency: understands how to leverage Microsoft, ServiceNow, SAP, and Oracle partnerships to originate and shape deals.
• Resilience and tenacity: ability to sustain commercial pursuits over long cycles and navigate complex multi-stakeholder environments.
• Willingness for significant travel across the African continent.
• Market Intelligence: Demonstrate commercial awareness with sound knowledge of matters affecting the market.
• Business development entrepreneurial mind-set and ability to identify opportunities and develop high quality proposals.
• The ideal candidate must be able to provide support to various management and leadership levels, as well as work well independently.
• People management - Excellent report-writing, presentation, and stakeholder leadership & management skills.
• Risk management-lead in ensuring full compliance with KPMG quality & risk management requirements
• Capacity building - Takes a lead in building capability of team to future proof workforce and full utilization of existing workforce
• Performance management - Be a performance manager to the team in line with performance management guidelines.

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Position Summary The ServiceNow SecOps / IRM Architecture Lead is a Senior Manager-level role responsible for the technical architecture and pre-delivery governance of KPMG T&I's ServiceNow Security Operations (SecOps) and Integrated Risk Management (IRM) engagements. Given KPMG's Elite ServiceNow Partner status, the quality and credibility of KPMG's ServiceNow implementations is central to maintaining and growing alliance revenue. This role ensures that all ServiceNow SecOps and IRM solutions are correctly designed, compliant with ServiceNow reference architectures, and structured for successful delivery - protecting both deal quality and KPMG's Elite Partner standing

Key roles and responsibilities:

ServiceNow Architecture Design and Pre-Signing Quality (55%)

• Lead the architecture and solution design for all major ServiceNow SecOps and IRM pursuits - ensuring designs are technically compliant, commercially viable, and deliverable before contracts are signed.
• Produce high-quality ServiceNow solution architecture documents, implementation blueprints, and technical proposals for client pursuits.
• Participate in pre-sales technical workshops with clients, demonstrating KPMG's ServiceNow SecOps and IRM expertise at the architecture level.
• Review and approve all ServiceNow scopes of work - ensuring they are priced correctly, aligned to ServiceNow best practices, and do not introduce customisation risk.
• Maintain KPMG T&I's ServiceNow architecture standards, reference designs, and Elite Partner implementation methodology.

Delivery Architecture Governance (30%)

• Provide architectural oversight on active ServiceNow SecOps and IRM delivery engagements - attending design reviews, sprint reviews, and technical governance forums.
• Serve as the technical escalation authority for ServiceNow architecture decisions during delivery, resolving conflicts between client requirements and best-practice design.
• Conduct formal architecture health checks at key delivery milestones - identifying scope creep, configuration drift, and technical debt before they become delivery failures.
• Collaborate with Block E to document and publish ServiceNow delivery accelerators, configuration standards, and reusable implementation assets.
• Ensure that all implementations maintain compliance with ServiceNow's Elite Partner technical standards and certification requirements.

Alliance and Certification Management (15%)

• Maintain and develop KPMG's ServiceNow architecture certification portfolio, including personal certifications in SecOps, IRM, and Now Platform architecture.
• Engage actively with ServiceNow's partner technical team - attending Technical Architecture Board meetings, partner enablement sessions, and product advisory forums.
• Support KPMG's ServiceNow Elite Partner renewal process with certification, delivery quality, and technical contribution evidence.
• Contribute to internal capability development by running ServiceNow architecture training sessions and knowledge-sharing workshops.

Requirements

Academic/ Professional qualifications and Experience:

• Degree in Computer Science, Information Systems, or related technical discipline.
• ServiceNow Certified Implementation Specialist (CIS) - Security Incident Response, Vulnerability Response, or Risk and Compliance required.
• ServiceNow Certified Technical Architect (CTA) or Certified Master Architect (CMA) preferred.
• Minimum 8 years of technology experience, with at least 4 years focused on ServiceNow implementation and architecture.
• Demonstrated experience delivering ServiceNow SecOps or IRM implementations for enterprise clients.
• Familiarity with GRC frameworks (ISO 27001, NIST, COBIT) and their application in ServiceNow IRM.

Technical competencies & Personal attributes:

Demonstrate and articulate KPMG values as well as proven capability in:

• ServiceNow platform depth: expert-level knowledge of the Now Platform with specialisation in SecOps and IRM modules.
• Architecture discipline: able to design clean, scalable, best-practice ServiceNow architectures that avoid over-customisation.
• Quality focus: naturally questions design decisions that introduce unnecessary complexity or Elite Partner certification risk.
• Client technical engagement: comfortable presenting ServiceNow architecture and roadmap discussions to IT leadership and GRC teams.
• Alliance mindset: understands the commercial importance of ServiceNow Elite Partner status and protects it through delivery quality.
• Collaboration: works effectively with delivery consultants, ServiceNow partner architects, and client platform teams.
• Market Intelligence: Demonstrate commercial awareness with sound knowledge of matters affecting the market.
• Business development entrepreneurial mind-set and ability to identify opportunities and develop high quality proposals.
• Personal effectiveness - Excellent report-writing and presentation skills.
• People management - Leadership & management skills.
• Performance management - Be a performance manager to the team in line with performance management guidelines. 
• Risk management-lead in ensuring full compliance with KPMG quality & risk management requirements
• Capacity building - Takes a lead in building capability of team to future proof workforce and full utilization of existing workforce.

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Position Summary The Regional Pod / Portfolio Lead is an Associate director-level role responsible for cross-market coordination, portfolio oversight, and execution management across KPMG T&I's multi-country engagements. This role acts as the operational backbone of the T&I delivery model - ensuring that cross-border engagements are staffed, managed, and tracked with commercial discipline, and that delivery resources are deployed optimally across the portfolio. The Regional Pod Lead works in close partnership with the T&I Delivery / Domain Leads, Alliance Market Leads, and Delivery Directors to maintain portfolio health and prevent resourcing gaps that lead to delivery failure.

Key roles and responsibilities:

Portfolio and Resource Management (45%)

• Maintain a live view of the T&I delivery portfolio across all active engagements, tracking revenue, margin, RAID status, and staffing against plan.
• Oversee resource allocation across markets - matching delivery capability to active engagements and ensuring no engagement is under-resourced.
• Facilitate cross-market staffing and manage the deployment of shared delivery resources (architects, PMO leads, delivery managers) across the portfolio.
• Produce regular portfolio health reports for the T&I leadership team, flagging risks, escalations, and capacity constraints.
• Manage onboarding and mobilisation logistics for new engagements, ensuring teams are ready to deliver from Day one.

Delivery Execution and Quality Oversight (30%)

• Run the T&I weekly delivery review cadence - facilitating portfolio reviews, escalation resolution, and cross-engagement risk management.
• Identify systemic delivery issues (repeated scope creep, resourcing gaps, RAID failures) and drive corrective action across the portfolio.
• Work with PMO / Delivery Assurance Leads (Block C) to enforce delivery standards, reporting templates, and governance frameworks.
• Track and report on gross margin per engagement, flagging deviations from budget and supporting remediation planning.
• Coordinate with Alliance Market Leads (Block D) to ensure pipeline-to-delivery handoffs are seamless and commercially clean.

Stakeholder Management and Coordination (20%)

• Serve as the operational point of contact for cross-member-firm T&I engagements, managing coordination between KPMG offices in different African markets.
• Support the Domain Leads in managing client relationships at the portfolio level - tracking overall account health, satisfaction, and expansion opportunity.
• Participate in the T&I planning process, contributing resource capacity data, market pipeline intelligence, and portfolio forecasts.
• Contribute to the continuous improvement of KPMG T&I's delivery operating model, methodology, and governance framework.

Key roles and responsibilities:

Portfolio and Resource Management (45%)

• Maintain a live view of the T&I delivery portfolio across all active engagements, tracking revenue, margin, RAID status, and staffing against plan.
• Oversee resource allocation across markets - matching delivery capability to active engagements and ensuring no engagement is under-resourced.
• Facilitate cross-market staffing and manage the deployment of shared delivery resources (architects, PMO leads, delivery managers) across the portfolio.
• Produce regular portfolio health reports for the T&I leadership team, flagging risks, escalations, and capacity constraints.
• Manage onboarding and mobilisation logistics for new engagements, ensuring teams are ready to deliver from Day one.

Delivery Execution and Quality Oversight (30%)

• Run the T&I weekly delivery review cadence - facilitating portfolio reviews, escalation resolution, and cross-engagement risk management.
• Identify systemic delivery issues (repeated scope creep, resourcing gaps, RAID failures) and drive corrective action across the portfolio.
• Work with PMO / Delivery Assurance Leads (Block C) to enforce delivery standards, reporting templates, and governance frameworks.
• Track and report on gross margin per engagement, flagging deviations from budget and supporting remediation planning.
• Coordinate with Alliance Market Leads (Block D) to ensure pipeline-to-delivery handoffs are seamless and commercially clean.

Stakeholder Management and Coordination (20%)

• Serve as the operational point of contact for cross-member-firm T&I engagements, managing coordination between KPMG offices in different African markets.
• Support the Domain Leads in managing client relationships at the portfolio level - tracking overall account health, satisfaction, and expansion opportunity.
• Participate in the T&I planning process, contributing resource capacity data, market pipeline intelligence, and portfolio forecasts.
• Contribute to the continuous improvement of KPMG T&I's delivery operating model, methodology, and governance framework.

Requirements

Academic/ Professional qualifications and Experience:

• Relevant degree in Business, Technology, Project Management, or a related field.
• PMP, PRINCE2, or MSP certification preferred.
• Minimum 10 years of experience in technology consulting or programme management, with at least 3 years managing multi-country portfolios.
• Demonstrated experience managing delivery portfolios of USD 10M+ across multiple simultaneous engagements.
• Proficiency in portfolio management tools and reporting frameworks.
• Experience working across multiple African markets.

Technical competencies & Personal attributes:

Demonstrate and articulate KPMG values as well as proven capability in:

• Portfolio thinking able to hold a clear view of multiple simultaneous engagements and identify portfolio-level risks and opportunities.
• Organisational discipline: strong project and programme governance skills, with attention to delivery detail.
• Collaborative leadership: able to influence and coordinate senior stakeholders across multiple markets without direct authority.
• Commercial awareness: understands the financial drivers of consulting engagements and can interpret margin and pipeline data.
• Adaptability: comfortable managing in complex, fast-moving, multi-market environments.
• Communication: clear and structured communicator, able to present portfolio status to senior leadership with confidence.
• Market Intelligence: Demonstrate commercial awareness with sound knowledge of matters affecting the market.
• Business development entrepreneurial mind-set and ability to identify opportunities and develop high quality proposals.
• Personal effectiveness - Excellent report-writing and presentation skills.
• People management - Leadership & management skills.
• Performance management - Be a performance manager to the team in line with performance management guidelines. 
• Risk management-lead in ensuring full compliance with KPMG quality & risk management requirements
• Capacity building - Takes a lead in building capability of team to future proof workforce and full utilization of existing workforce.

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Position Summary

The Program / Delivery Director is an Associate director-level role accountable for the hands-on leadership and commercial management of KPMG T&I's largest, most complex multi-country delivery engagements. This role exists to prevent margin leakage as deal volumes grow - ensuring that large technology transformation programmes are delivered on time, within scope, within budget, and at the quality standard required to sustain client relationships and KPMG's reputation. The Program Director is the primary owner of delivery outcomes on engagements valued at USD 5M+, working in close partnership with the Domain Lead, Architecture Leads, and PMO team to maintain programme health.

Key roles and responsibilities:

Programme Leadership and Delivery Ownership (60%)

• Lead major T&I delivery engagements as the most senior KPMG delivery authority on the programme - accountable for outcomes, commercial performance, and client satisfaction.
• Manage multi-disciplinary delivery teams including KPMG consultants, alliance partner resources (Microsoft, ServiceNow, SAP, Oracle), and specialist subcontractors.
• Own the programme plan, delivery schedule, resourcing model, and budget - maintaining real-time visibility on cost, schedule, and scope against contract.
• Enforce RAID (Risks, Assumptions, Issues, Dependencies) discipline on all programmes - maintaining a live RAID log and escalating unresolved risks within defined thresholds.
• Manage client steering committees and executive programme boards - providing clear, honest status reporting and managing expectations proactively.

Commercial Governance and Margin Protection (25%)

• Maintain gross margin ≥30% on all assigned programmes, identifying and addressing margin leakage at the earliest opportunity.
• Manage all commercial variations - scope changes, time extensions, additional resource requests through a disciplined change control process.
• Ensure that all subcontractor and alliance partner costs are managed within approved budgets and that invoicing is aligned to delivery milestones.
• Provide accurate monthly revenue and cost forecasts to the T&I leadership team, with variance analysis and remediation plans where needed.
• Enforce contractual compliance on both client-side obligations and KPMG delivery commitments.

Team Development and Delivery Excellence (15%)

• Coach and develop Engagement Delivery Leads and PMO Leads within the team, building KPMG T&I's delivery capability.
• Contribute to the continuous improvement of KPMG T&I's delivery methodology, governance framework, and programme management standards.
• Identify and escalate systemic delivery risks or resourcing gaps to the T&I Portfolio Lead.
• Collaborate with Block E (Enablement) to develop and maintain programme management templates, delivery playbooks, and reusable governance assets.

Academic/ Professional qualifications and Experience:

• Relevant degree in Business, Technology, Engineering, or a related field.
• PMP, PRINCE2 Practitioner, MSP, or equivalent programme management certification required.
• Minimum 12 years of experience in technology programme delivery, with at least 5 years managing programmes of USD 5M+ in a consulting or systems integration context.
• Demonstrated track record of delivering large-scale technology transformation programmes (ERP, cloud, cybersecurity, digital) across multiple African markets.
• Experience managing alliance partner delivery teams (Microsoft, ServiceNow, SAP, Oracle) in a formal programme structure.
• Strong financial management capability with demonstrated experience tracking and managing programme P&L.

Technical competencies & Personal attributes:

Demonstrate and articulate KPMG values as well as proven capability in:

• Delivery ownership: takes personal accountability for programme outcomes and does not deflect when problems arise.
• Commercial discipline: understands consulting P&L, change control, and margin management in detail.
• Leadership under pressure: able to maintain team focus, client confidence, and delivery momentum in complex, politically sensitive programme environments.
• RAID discipline: naturally rigorous about risk management, identifies and escalates risks early rather than hoping they resolve themselves.
• Client management: able to manage difficult conversations with senior clients including scope disputes, delays, and escalations.
• Multicultural agility: experienced working across multiple African markets and managing culturally diverse delivery teams.
• Market Intelligence: Demonstrate commercial awareness with sound knowledge of matters affecting the market.
• Business development entrepreneurial mind-set and ability to identify opportunities and develop high quality proposals.
• Personal effectiveness - Excellent report-writing and presentation skills.
• People management - Leadership & management skills.
•  Performance management - Be a performance manager to the team in line with performance management guidelines. 
• Risk management-lead in ensuring full compliance with KPMG quality & risk management requirements
• Capacity building - Takes a lead in building capability of team to future proof workforce and full utilization of existing workforce. 

Benefits

We offer:

• An exciting opportunity to work with a Big 4 firm on cutting edge clients across Africa.
• Continuous learning and development.
• Exposure to multi-disciplinary client service teams.
• Unrivalled space to grow and be innovative.
• Opportunity for international travel.

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Position Summary The Platform Transformation Lead is an Associate director-level role responsible for owning and driving KPMG's revenue from enterprise platform transformation mandates - specifically Microsoft (Azure, M365, Dynamics), ServiceNow, SAP, and Oracle - across African markets. This role bridges the commercial pursuit of large platform deals with hands-on delivery leadership, ensuring that KPMG's platform practice is commercially productive, technically credible, and alliance aligned. The Platform Transformation Lead is a key revenue contributor within Block A and a critical anchor for KPMG's relationships with its four primary technology alliance partners.

Key roles and responsibilities:

Platform Revenue and Pursuit Leadership (45%)

• Own a personally accountable revenue target for platform transformation mandates, with attribution across Microsoft, ServiceNow, SAP, and Oracle alliance pipelines.
• Lead the pursuit of large platform transformation deals - ERP modernisation, cloud migration, platform consolidation, ServiceNow enterprise deployments - from qualification to signature.
• Serve as the senior KPMG technical and commercial authority in all platform-related client engagements and negotiations.
• Maintain active relationships with platform alliance partner teams (Microsoft, ServiceNow, SAP, Oracle) to ensure KPMG is positioned for co-sell and referral opportunities.
• Work with the Enterprise / Solution Architecture Leads (Block B) to ensure all platform proposals are technically sound and delivery-ready before contract signature.

Delivery Ownership and Quality  (35%)

• Maintain ultimate accountability for delivery outcomes on platform transformation mandates within the portfolio, including client satisfaction, schedule adherence, and margin.
• Lead multi-disciplinary delivery teams including KPMG consultants, alliance partner technical resources, and specialist subcontractors.
• Enforce consistent delivery methodology, RAID discipline, and commercial governance on all platform engagements.
• Escalation points for delivery risk, scope disputes, and commercial variations; authority to mobilise additional resources or change engagement structure where needed.
• Collaborate with Block E (Enablement) to build and maintain reusable platform delivery accelerators, templates, and methodology assets.

Alliance and Ecosystem Development (20%)

• Actively manage KPMG's relationships with platform alliance partners, attending partner events, maintaining certifications, and participating in joint go-to-market planning.
• Contribute to platform-specific thought leadership, including white papers, client briefings, and industry presentations.
• Develop and grow the platform transformation capability within the T&I team, identifying skill gaps and supporting hiring and development decisions.
• Represent KPMG T&I in alliance partner advisory councils, partner conferences, and ecosystem events.

Academic/ Professional qualifications and Experience:

• Relevant degree in Computer Science, Information Systems, Business, or Engineering.
• Certification on at least one primary alliance platform (Microsoft Azure/M365, ServiceNow Certified Implementation Specialist, SAP S/4HANA, or Oracle Cloud) required.
• Minimum 12 years of experience in enterprise platform consulting, with at least 5 years at Director or equivalent level.
• Proven track record of delivering large-scale platform transformation programmes (ERP, cloud, ITSM) for enterprise or government clients in Africa.
• Experience managing alliance partner relationships in a revenue-generating context.
• Proficiency in English; French an advantage.

Technical competencies & Personal attributes:

Demonstrate and articulate KPMG values as well as proven capability in:

• Platform depth: recognised technical authority on at least one major enterprise platform with credible cross-platform knowledge.
• Alliance management: proven ability to activate and leverage technology alliances to originate and win deals.
• Commercial acumen: able to structure platform engagements for commercial viability and margin protection.
• Delivery leadership: comfortable owning large, complex platform programmes across multiple markets and delivery teams.
• Client influence: able to advise clients on platform strategy at CTO, CIO, and CFO level.
• Collaborative mindset: able to work across KPMG member firms and external alliance partner teams.
• Market Intelligence: Demonstrate commercial awareness with sound knowledge of matters affecting the market.
• Business development: entrepreneurial mind-set and ability to identify opportunities and develop high quality proposals.
• Personal effectiveness - Excellent report-writing and presentation skills.
• People management - Leadership & management skills.
• Performance management - Be a performance manager to the team in line with performance management guidelines. 
• Risk management-lead in ensuring full compliance with KPMG quality & risk management requirements
• Capacity building - Takes a lead in building capability of team to future proof workforce and full utilization of existing workforce. 

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The Cyber Transformation Lead is an Associate director-level role accountable for converting KPMG's Microsoft Security and Cyber alliance pipeline into signed, delivering, revenue-generating engagements across Africa. This role combines senior client-facing presence with deep cybersecurity transformation expertise - owning the end-to-end pursuit and delivery of cybersecurity mandates including SOC deployments, IAM programmes, Zero Trust architectures, and cyber resilience frameworks. The role is a primary revenue contributor within Block A, personally accountable for alliance-attributed cyber revenue and acting as the senior KPMG face to Microsoft's security partner ecosystem.

Job Details

Base location

Your location will be determined based on your location. Our main hubs are located in Johannesburg, Lagos and Nairobi.

Key roles and responsibilities:

Cyber Pipeline Conversion and Revenue Ownership (45%)

• Own a personally accountable cyber revenue target within the T&I business, with primary attribution to Microsoft Security and Cyber alliance-originated opportunities.
• Lead all major cyber transformation pursuits from client qualification through to contract signature, serving as the most senior technical and commercial voice in client meetings.
• Develop and maintain relationships with Microsoft's security partner team, cloud solution architects, and alliance managers to maintain a healthy joint pipeline.
• Shape complex cyber mandates - SOC buildouts, IAM transformations, Zero Trust programmes - into commercially viable, KPMG-deliverable propositions.
• Collaborate with the Alliance Market Lead – Microsoft (Block D) to ensure all cyber pipeline is progressed with the appropriate commercial rigour and bid investment.

Delivery Leadership (35%)

• Lead the delivery of large-scale cybersecurity transformation programmes, including oversight of multi-disciplinary delivery teams, alliance partner resources, and specialist subcontractors.
• Personally accountable for delivery quality, client satisfaction, and margin on all cyber mandates within the portfolio.
• Enforce RAID discipline and escalation protocols on all engagements; intervene early on commercial or technical risk.
• Maintain a library of KPMG-owned cyber delivery assets, methodologies, and accelerators - working with Block E to codify and scale these.
• Represent KPMG T&I as the senior technical authority in client steering committees and executive project boards.

Market and Alliance Development (20%)

• Contribute to KPMG's cybersecurity thought leadership, publishing insights, speaking at industry events, and building KPMG's profile in the African cyber community.
• Support the development of go-to-market propositions with Microsoft that differentiate KPMG in the African market.
• Mentor and develop the cybersecurity capability within the broader T&I team, building delivery depth and technical credibility.
• Contribute to the annual T&I planning process with pipeline forecasts, headcount recommendations, and market intelligence.

Requirements

Academic/ Professional qualifications and Experience:

• Relevant degree in Computer Science, Information Security, Engineering, or a related technical field.
• CISSP, CISM, or equivalent cybersecurity certification required.
• Microsoft Security certifications (SC-100, SC-200 or equivalent) strongly preferred.
• Minimum 12 years of experience in cybersecurity, with at least 5 years in a client-facing consulting or advisory role.
• Proven experience delivering cybersecurity transformation programmes (SOC, IAM, Zero Trust, Cyber Resilience) for major enterprise or government clients in Africa.
• Demonstrated track record of working within Microsoft's partner ecosystem to originate and deliver cyber solutions.

Technical competencies & Personal attributes:

• Deep technical authority in cybersecurity with the credibility to lead client conversations at CISO and Board level.
• Alliance fluency: comfortable navigating Microsoft partner processes, co-sell motions, and alliance governance.
• Commercial mindset: able to translate technical capability into commercially structured, margin-protected proposals.
• Delivery ownership: personally comfortable owning large cyber programmes end-to-end, not just advising.
• Communication and influence: able to articulate cyber risk and transformation priorities to non-technical executives.
• Multicultural agility: able to operate across multiple African jurisdictions and client cultures.
• Stakeholder management: provide support to various management and leadership levels, as well as work well independently.
• Personal effectiveness - Excellent report-writing and presentation skills.
• People management - Leadership & management skills.
• Performance management - Be a performance manager to the team in line with performance management guidelines.
• Risk management-lead in ensuring full compliance with KPMG quality & risk management requirements
• Capacity building - Takes a lead in building capability of team to future proof workforce and full utilization of existing workforce.

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Position Summary

The Complex Deal / Solution Sales Lead is an Associate director-level role responsible for orchestrating KPMG T&I's most complex, high-value, multi-workstream deal pursuits from initial qualification through to commercial close. This role provides the bid management, commercial structuring, and pursuit leadership discipline that KPMG T&I requires to pursue and win large deals without compromising delivery quality or margin. The Complex Deal Lead works across all alliance relationships and domain areas - acting as the pursuit coordinator for opportunities that require multiple KPMG capability blocks, alliance partner involvement, and formal bid processes.

Base location

Your location will be determined based on your location. Our main hubs are located in Johannesburg, Lagos and Nairobi.

Key roles and responsibilities:

Complex Deal Pursuit Leadership (55%)

• Lead the end-to-end pursuit of KPMG T&I's largest and most complex opportunities - managing the bid process from qualification decision through to commercial close.
• Develop and implement winning bid strategies for complex, multi-workstream, multi-market T&I deals - coordinating internal KPMG teams, alliance partners, and subject matter experts.
• Own the commercial structuring of complex deals - pricing models, risk allocation, contractual terms, and alliance subcontracting arrangements.
• Manage the preparation of all major bid documents - proposals, responses to tenders, expressions of interest, and commercial presentations.
• Lead or support KPMG's participation in formal procurement processes (RFPs, tenders, framework competitions) across government and corporate client segments.

Pipeline Development and Qualification (30%)

• Develop and maintain a pipeline of complex deal opportunities across the T&I portfolio - working with Domain Leads and Alliance Market Leads to identify, qualify, and prioritise pursuits.
• Apply rigorous bid/no-bid discipline - ensuring KPMG only invests bid resources in pursuits with a realistic probability of success and acceptable margin profile.
• Facilitate the T&I deal review process - running regular pipeline reviews with Domain Leads, documenting pursuit status, and tracking conversion rates.
• Develop relationships with target clients and their procurement advisors to position KPMG early in complex procurement processes.
• Build intelligence on competitive landscape for major T&I pursuits and develop differentiated win strategies.

Bid Infrastructure and Capability (15%)

• Develop and maintain KPMG T&I's bid management toolkit - proposal templates, pricing models, qualification frameworks, and win theme development processes.
• Build KPMG T&I's bid capability by coaching Domain Leads, Architecture Leads, and Alliance Market Leads on best-practice pursuit and proposal development.
• Collaborate with Block E (Enablement) to build a library of reusable proposal content, case studies, and CVs for use across multiple bids.
• Track and report bid win rates, average deal size, and bid conversion metrics to the T&I leadership team.

Requirements

Academic/ Professional qualifications and Experience:

• Relevant degree in Business, Technology, Finance, or a related field.
• Formal bid management or sales certification preferred (e.g., Shipley, Miller Heiman, or equivalent).
• Minimum 10 years of experience in technology sales or bid management, with at least 5 years leading complex deal pursuits in a consulting or systems integration context.
• Proven track record of winning complex technology deals valued at USD 5M+ in African markets.
• Experience managing formal public sector procurement processes (World Bank, AfDB, bilateral donor, government tender) preferred.
• Strong financial modelling capability - experienced building commercial proposals and pricing models for large, complex deals.

Technical competencies & Personal attributes:

• Demonstrate and articulate KPMG values as well as proven capability in:
• Deal leadership: personally comfortable running complex, high-stakes bid processes under time pressure.
• Commercial acumen: deep understanding of deal structuring, pricing strategy, contractual risk, and margin optimisation.
• Coordination and orchestration: able to manage large, diverse pursuit teams across multiple KPMG service lines and alliance partners.
• Competitive intelligence: understands the competitive landscape for T&I services in African markets and builds differentiated win strategies.
• Bid discipline applies rigorous qualification criteria and does not pursue unwinnable bids - protects KPMG's bid investment.
• Communication: produces high-quality, persuasive written proposals and is an effective presenter in client pitch environments
• Market Intelligence: Demonstrate commercial awareness with sound knowledge of matters affecting the market.
• Business development entrepreneurial mind-set and ability to identify opportunities and develop high quality proposals.
• Personal effectiveness - Excellent report-writing and presentation skills.
• People management - Leadership & management skills.
• Performance management - Be a performance manager to the team in line with performance management guidelines.
• Risk management-lead in ensuring full compliance with KPMG quality & risk management requirements
• Capacity building - Takes a lead in building capability of team to future proof workforce and full utilization of existing workforce.

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Position Summary

The Alliance Market Lead – ServiceNow is an Associate director-level role responsible for converting KPMG's ServiceNow Elite Partner status into a consistent, growing stream of signed, delivering, revenue-generating engagements across Africa. This role manages the commercial relationship with ServiceNow, develops the joint pipeline, shapes complex ServiceNow-led opportunities into KPMG propositions, and drives the bid-to-close process for all ServiceNow alliance-originated deals. The Alliance Market Lead is personally accountable for ServiceNow alliance-attributed revenue at maturity and is KPMG's primary commercial relationship owner with ServiceNow's partner organisation.

Base location

Your location will be determined based on your location. Our main hubs are located in Johannesburg, Lagos and Nairobi.

Key roles and responsibilities:

ServiceNow Alliance Pipeline Development (50%)

• Own and develop KPMG's ServiceNow alliance pipeline across Africa - maintaining a live, qualified pipeline of opportunities valued at 3–5× personal revenue target.
• Build and maintain relationships with ServiceNow's partner sales team, solution consultants, industry executives, and alliance managers across African markets.
• Attend ServiceNow partner forums, Knowledge conference, and joint account planning sessions as KPMG's primary commercial representative.
• Identify and qualify ServiceNow-led opportunities - positioning KPMG for SecOps, IRM, ITSM, HR Service Delivery, and Customer Service Management implementations.
• Develop joint go-to-market propositions with ServiceNow that leverage KPMG's Elite Partner status and differentiated delivery capability.

Deal Shaping and Commercial Conversion (35%)

• Shape complex ServiceNow opportunities into commercially viable KPMG propositions - working with the ServiceNow Architecture Lead (Block B) to ensure solutions are technically sound and deliverable.
• Lead proposal development, commercial structuring, and bid management for ServiceNow alliance-originated opportunities.
• Manage the end-to-end bid-to-close process - coordinating KPMG's pursuit team, ServiceNow deal desk, and client stakeholders.
• Ensure clean pipeline-to-delivery handoffs - handing signed engagements to the delivery team with a clear scope, budget, delivery model, and alliance support plan.
• Maintain accurate pipeline forecasts and conversion rate tracking for the T&I leadership team.

Elite Partner Governance and Relationship Management (15%)

• Manage KPMG's ServiceNow Elite Partner relationship - including partner agreement compliance, deal registration, certification tracking, and partner performance metrics.
• Coordinate with the ServiceNow Architecture Lead to ensure KPMG's technical delivery capability supports Elite Partner certification requirements.
• Participate in ServiceNow's partner advisory board and Elite Partner governance processes.
• Contribute to KPMG's ServiceNow joint business planning process, including annual planning and quarterly business reviews with ServiceNow's partner team.

Academic/ Professional qualifications and Experience:

• Relevant degree in Business, Technology, or a related field.
• ServiceNow Sales certifications preferred (Accredited Sales Engineer or equivalent).
• Minimum 10 years of experience in technology sales, business development, or alliance management, with at least 5 years in a ServiceNow partner ecosystem context.
• Proven track record of personally originating and closing ServiceNow-led technology deals.
• Deep understanding of ServiceNow's partner programme, Elite Partner requirements, and commercial incentive structures.
• Established network within ServiceNow's partner and enterprise sales organisation.

Technical competencies & Personal attributes:

Demonstrate and articulate KPMG values as well as proven capability in:

• Alliance fluency: expert understanding of ServiceNow's partner commercial model, Elite Partner programme, and co-sell dynamics.
• Commercial drive: motivated by pipeline development and revenue conversion - comfortable with hard targets and regular performance measurement.
• Deal shaping able to structure complex ServiceNow opportunities into commercially viable, delivery-ready KPMG propositions.
• Relationship management: builds trusted relationships with ServiceNow partner teams and client decision-makers at CIO and CDO level.
• Collaboration: bridges the commercial and technical worlds - works closely with ServiceNow Architecture Leads and delivery teams.
• Market knowledge: understands the ServiceNow market dynamics, competitive landscape, and customer adoption patterns in African markets.
• Market Intelligence: Demonstrate commercial awareness with sound knowledge of matters affecting the market.
• Business development entrepreneurial mind-set and ability to identify opportunities and develop high quality proposals.
• Personal effectiveness - Excellent report-writing and presentation skills.
• People management - Leadership & management skills.
• Performance management - Be a performance manager to the team in line with performance management guidelines.
• Risk management-lead in ensuring full compliance with KPMG quality & risk management requirements
• Capacity building - Takes a lead in building capability of team to future proof workforce and full utilization of existing workforce.