Job Vacancies at Jumia

Department: HR Operations

Job Objectives

• As a Senior HR Operations Associate, you will be responsible for implementing new company policies and maintaining internal HR systems.
• Ultimately, you will ensure our HR initiatives are cost-effective, run smoothly and contribute to a healthy work environment by building partnerships with departments leaders and employees across departments own levers on end-to-end employee lifecycle management.

Key Responsibilities

• Onboard new team members into these teams by ensuring a world class onboarding experience by coordinating initiatives to create the best experience for new hires.
• Participate in hiring for these teams, developing contract terms for new hires, promotions, and transfers.
• Monitor internal HR systems and databases.
• Address employees’ queries (e.g. on compensation and labor regulations).
• Identifies training needs for business units and individual executive coaching needs, craft career paths & learning plans.
• Monitor key HR metrics, create detailed reports on HR costs.
• Grow & manage performance for these teams by providing day-to-day performance management guidance to line management (e.g., coaching, counseling, career development, disciplinary actions).
• Engage & retain.
• Manage internal communications on people related matters.
• Support organizational development for these functions and participates in the evaluation and monitoring of training programs to ensure success. Follows up to ensure training objectives are met.
• Manage offboarding of employees.

Requirements and Qualifications

• Bachelor's Degree preferred.
• Minimum of 5 years of experience resolving complex people relations issues.
• Working knowledge of multiple human resource disciplines, including compensation practices, organizational diagnosis, employee and union relations, diversity, performance management, and federal and state respective employment laws.

We Offer

• Salary: B.3 - C.1
• A unique experience in an entrepreneurial, yet structured environment.
• The opportunity to become part of a highly professional and dynamic team working around the world.
• An unparalleled personal and professional growth as our longer-term objective is to train the next generation of leaders for our future internet ventures.

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Department: Marketing

Job Objective

• As the communication and public relations maanger, your role is to support Jumia Nigeria in the development and delivery of the digital Communication strategy. 

Key Responsibilities and Accountabilities

• Increase Jumia Nigeria ’s Brand awareness through media and Social Media
• Implement group comms strategy in Nigeria for our different stakeholders (consumers, sellers and partners, employees and regulators/communities)
• Build a strong network of media partners 
• Be proactive by pitching media and organize interviews with Jumia stories (Write editorials for media, including press releases and reports.)
• Organize Press Conference or PR events
• Handle local crisis communication (statement, recommendations)
• Be a spokesperson for the company
• Brief the team about the wording, Q&A, Talking points and prepare a public presentation
• Handle the corporate SM in collaboration with different departments, Marketing and HR.
• Prepare Social Media videos (content) and pictures for the corporate platform (Twitter Group, Group Website, Twitter Nigeria and Linkedin Nigeria)
• Report on PR activities – Following PR processes/reporting/tracking.
• Support the Group Comms team for cross country projects 
• Support the deployment of innovative marketing operations: increase traffic and conversion on the website
• Proof-read content, including but not limited to social media posts, blog articles and press releases. 
• Administration of press and social competitions, to include organizing prizes and contacting winners. 
• Follow-up on Public Affairs Affairs - interaction with regulators, International Institutions and others relevant stakeholders.
• Internal Communications in collaboration with HR
• CSR​

Key Requirements

• Education to Degree level or equivalent in PR, Communication or Journalism. 
• 6 years experience minimum in Comms or Public relations
• Advanced written and verbal skills
• Must have a commendable Media network and relations in Nigeria and in the region.
• Experience in crisis communication and CSR.
• Social Media addicts
• Independent and resourceful.
• Strong drive and leadership.
• Exceptional organizational skills and very structured. 
• Proficiency in Microsoft Word and Excel. 
• Ability to work independently and within a team.
• Ability to meet very demanding targets. 
• High level of motivation, determination and commitment.
• Skillful in content creation (stroyteller), as well as copy-editing and proof-reading
• Thorough knowledge and understanding of the e-commerce industry.

We Offer

• A unique experience in an entrepreneurial, yet structured environment.
• The opportunity to become part of a highly professional and dynamic team working around the world.
• An unparalleled personal and professional growth as our longer-term objective is to train the next generation of leaders for our future internet ventures.