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Helium Health is a full-service Healthtech company that provides a suite of solutions for healthcare providers, payers, and patients in emerging markets at the core of which is our SaaS based electronic medical records/hospital management information system (EMR/HMIS).
We are looking to hire a Partnerships and Programmes Manager - Public Health who will manage and execute strategic partnerships with a range of key global health and public health partners across to fund the development and deployment of Helium Health’s solutions in markets we operate, particularly West Africa and East Africa.
Responsibilities:
Strategy & Donor Sourcing Operations
Develop partnerships strategies to deliver on Helium Health’s public health focused goals. Identify and cultivate opportunities for alternative potential funding streams for the organization, locally and globally.
Prospect new relationships and partnerships with public health focused funders, foundations donors, trusts, and others.
Develop grant management tools and methodology to ensure accurate tracking of opportunities, reporting and adjustments through the project life cycle.
Lead the identification and submission of proposals and bids towards public health funding partnerships for Helium Health. Act as lead writer when necessary.
Work with the Management Team to develop and expand programs that donor partners can fund.
Work with the rest of the Strategy & Partnerships Team to develop and maintain an extensive data bank of all partners and funders; liaising and expanding networks with current & potential donors and stakeholders.
Contribute to the Company’s overall Corporate Strategy through the delivery of high quality services to key stakeholders and partners.
Work with the Marketing & Communications team in implementing public health campaigns, community outreach events and & other PR activities.
Partner Management
Ensure programs and services are delivered in a manner which is responsive to partner needs, putting in place mechanisms for gathering and acting upon customer feedback and insight.
Liaise with partners to finalize project descriptions, budgets, work plans, and monitoring and evaluation plans.
Respond to requests from donors for compliance information and respond to donor compliance questions as needed.
Manage engagement by constantly showcasing the impact of the organization’s work.
Ensure the design of interventions is sound and reflective of established need.
Collate performance information and produce performance reports.
Programme Design
Collaborate with the relevant teams (Product, Service Management, Project Management, Growth), on the development and implementation of Public Health programmes.
Drive and develop joint business plans with relevant strategic partners, organisations and community groups.
Maintain sound and up-to-date knowledge of the public health sector and draw on good practice for the benefit of the Company and its clients.
Develop strategies for advancing the public health outlook and competencies of health facilities within the Helium Health Network
Devise a policy framework to guide Helium Health’s push for the inclusion of private health facilities in national health policies, plans and budgets
Business Research and Analysis
Collaborate with the relevant teams to gather the company’s impact data and manage its analysis and dissemination
Interpret trends and data to gain actionable insight that aid the development of public health partnership strategies.
Work with R&D and other departments to conceptualize and create new programmes and solutions for Helium Health.
Work with the Marketing Team to provide public health and global health thought leadership and expertise that raises the company’s profile on these topics
Conceptualize and manage the creation of reports that showcase the company’s public health/global health competencies, achievements and leadership
Requirements:
6 - 10 years’ partnership management experience with an extensive network across public health funding and donor agencies locally and globally.
Excellent communication and interpersonal skills and ability to engage a diverse range of stakeholders.
Exceptional fundraising and grant / proposal writing skills. Successful track record of identifying and successfully applying for relevant grants and funds from local, national and international organizations.
Experience working with agencies aimed at improving health opportunities in Africa.
Programme development and implementation skills, budgeting and resource planning skills.
Excellent programme design skills working across a range of disciplines and strategic agendas.
Extensive knowledge and experience of policy and legislation affecting public health service delivery.
Experience of working cooperatively with communities.
Willingness to work remotely in neighbourhood venues and to travel to other locations as required for the role.
First degree or equivalent experience from a reputable institution.
Working Environment:
Nigeria region, with opportunity for remote work
Remuneration:
Competitive based on experience, includes guaranteed take home and performance bonus
Benefits:
Health cover; Opportunity to choose from a range of home service options; Paid time off (20 days Annual Leave, 60 days paid Maternity Leave and 20 days paid Paternity Leave, Adoption Leave, paid Sick Leave, 7 days Volunteer Leave); Pension Scheme; Life Insurance; and other company benefits and perks.
Robust Learning and Development Opportunities; Team-building activities and social events; Remote first orientation; Amazing team culture!
Team & Reporting Line:
This role reports to the Head Public Health
Career Prospect:
Partnerships and Programmes Manager --- Head, Public Health --- CCO --- CEO
This role will oversee the development and management of products in their portfolio. They will ensure that the right products are built on time in line with Helium Health’s objectives and will support the software and engineering team by providing clarity on what needs to be built upon market validation.
Responsibilities:
Product Planning & Management
Make informed, data driven decisions through customer and market insights, product and business critical metrics, competitive pressures, technical capability, and internal initiatives.
Build the product story by understanding the landscape and Helium Health’s business goals
Lead the full product lifecycle – from requirements definition, to delivery, to end of life – collaborating with other teams across the company, including Engineering, Design, Support, Marketing, and Sales counterparts.
Define and lead a detailed, rolling 4-quarter product roadmap.
Internal Leadership
Lead initiatives within the team and domain.
Have a strong positive impact on the product management practice at Helium Health and seek opportunities to accept more product leadership responsibilities
Determine the right methods and process for new projects.
Improve efficiency in a constantly evolving environment where the process is fluid and creative solutions are the norm; consider the business impact, ROI, and other implications when making meaningful decisions.
Provide mentorship to Product Managers to help grow their skills, expertise & knowledge
Product Championship
Advise and enable teams across Helium Health; represent Helium Health as a product and domain specialist at industry events/conferences
Support education sessions.
Requirements:
6-10 years experience in technical product management
Project management certification and experience is a strong advantage
Excellent written and verbal communication skills
Strong technically with a passion for design and usability
Ability to drive requirement definition and solution design sessions, while working closely with partners from across the entire organization and with developers
Ability to drive teams of diverse backgrounds to ship features on time
Capability to identify technical impacts, recommend best-practice and/or alternate approaches, and provide timeline estimates
An ability to articulate development status and challenges to both technical and non- technical audiences
First degree in computer science, computer engineering or a related technical field. The equivalent of the same in working experience is also acceptable
Working Environment:
Nigeria region, with opportunity for remote work
Remuneration:
Competitive based on experience, includes guaranteed take home and performance bonus
Benefits:
Health cover; Opportunity to choose from a range of home service options; Paid time off (20 days Annual Leave, 60 days paid Maternity Leave and 20 days paid Paternity Leave, Adoption Leave, paid Sick Leave, 7 days Volunteer Leave); Pension Scheme; Life Insurance; and other company benefits and perks.
Robust Learning and Development Opportunities; Team-building activities and social events; Remote first orientation; Amazing team culture!
Team & Reporting Line:
This role reports to the Head Product Management
Career Prospect:
Senior Product Manager --- Head Product Management --- CPDO
We are looking to hire Head, Credit Business who will oversee the Company’s loan portfolio, loan approvals, loan documentation and credit risk management. The job holder will provide support and direction to team members, and develop loan policies and procedures to ensure efficient operations.
Responsibilities:
Policies and Procedures
Set up the Credit Business Department. Identify, draft, develop and implement operational processes, policies and guidelines related to portfolio management, credit and other corresponding functions.
Ensure that business development and relationship management is done in accordance with the Company’s credit guidelines.
Work with senior management on the determination of overall loan portfolio composition and the management of concentrations.
Operations
Drive business plans and strategy. Launch new products in the market periodically to deliver on business growth strategy.
Exercise oversight of the internal credit risk review process for adequacy of risk ratings, regulatory compliance, loan policy conformance, and recovery of problem loans and the disposition of foreclosed assets.
Manage sector / industry specialists to forecast the economic climates, identify niche areas for credit growth, risk mitigation etc.
Build a good credit portfolio of corporate advances through high quality appraisal.
Take lead in bringing process changes for faster delivery and customer delight.
Develop a process to systematically and aggressively follow-up non-performing and unsatisfactory accounts in order to reduce exposure and maintain loss experience to a minimum.
Monitor and measure department performance with appropriate metrics.
Asset Management
Ensure credit expansion happens retaining the asset quality.
Manage underwriters, obtain insight for analyzing the credit condition of the borrower/sponsor and/or project and additional information related to the borrower relationship.
Monitor report on the overall portfolio, including and not limited to assessing asset quality, stress testing, industry and market analysis, asset allocation, reserves and non-performing loan analysis.
People Management
Manage, train, up-skill, motivate and retain team members to ensure a profitable outcome for all.
Mentor and coach team to ensure the success of Credit Services.
Requirements:
Minimum 10 years’ commercial lending experience including corporate or commercial account management, credit adjudication experience; underwriting of corporate, SME & retail products and services.
In-depth knowledge of end to end credit administration including processing of proposals, credit analysis, restructuring, syndication etc.
Strong understanding of operational, legal and credit risk across the full range of industries.
Strong project appraisal skills and ability to translate desired business concepts to actual processes for implementation.
Thorough understanding of local laws and regulator guidelines and procedures for Credit Facilities.
Entrepreneurial and fearless spirit, with great prospecting skills. Proven ability in developing strong relationships and partnerships with customers and relevant stakeholders.
Result-driven with an ability to think strategically and creatively with an innovative mindset that is constantly looking for ways to improve things.
Strong interpersonal skills with a collaborative and flexible work style. Willing to travel and engage with our customers at various locations
First degree in a relevant field from a reputable institution
The Operations (Risk) Manager HeliumCredit will manage the operations of Helium Credit, and work with the credit, operations, and debt recovery teams to ensure that credit risk indicators and early warning signs of credit delinquency are monitored proactively. The position is expected to positively impact the Company’s NPL ratio over a given time frame with the ultimate goal of minimizing non-performing loans.
Responsibilities:
Risk Monitoring and Evaluation
Monitor all aspects of the Company’s Credit risk management process and ensure that they are in compliance with the approved governance systems. Escalate exceptions with recommendations to senior management for appropriate action.
Participate in the review of creditworthiness and risks associated with potential business transactions with appropriate tools and models, with a view to providing mitigants to identified risks.
Analyze delinquent accounts and prepare reports on highest risk accounts including recommendations for resolution.
Check for credit viability on requests for extended terms, and evaluate various adjustments or exception documents.
Credit Operations
Design business requirement documents, credit policies, credit memos and other relevant risk management policies to guide the loan requirement process thereby lessening documentation without the projected risk of adverse effects on portfolio, in line with global best practices.
Prepare periodic and annual reports concerning the status of loan collection and follow up on non-performing loans. Ensure reporting and record keeping system, identifying defaulting demographics.
Collaborate with the loan recovery team to maintain bad debt and bad debt recovery exposures to within acceptable risk appetite levels. Conduct periodic stress tests and scenario analysis, assessing the impact to the Company’s credit portfolio and make appropriate recommendations to senior management for appropriate action
Work closely with the Credit Analysts to proactively identify problem accounts and make timely recommendations to senior management for remedial action.
Support the loan recovery team, in negotiating work out plans and strategies for delinquent customers
Monitor violations of credit policies, provide analysis, conclusion and recommendations, present findings to senior management and suggest actions/penalties to be taken when appropriate.
Support development of automated processes to enable efficient collections operations.
Demonstrate service excellence.
People Management
Manage, motivate and support team performance; mentor and coach reports to ensure performance in the team is sustained and to build desired project management capabilities within the business.
Requirement:
Minimum of 6 years of experience in credit, loan collection, and credit risk analysis
Bachelor’s Degree in Accounting, Business Management or any other related field is required
Excellent organizational, analytical and time-management skills
Strong knowledge of credit related governance policies and laws
Strong stakeholder management and communication skills.
Excellent negotiation skills
Motivated self starter with the ability to work independently with purpose and accuracy in a fast-paced environment
High proficiency in all areas of Microsoft Office including Outlook, Word, Excel and PowerPoint
Working Environment:
Nigeria region, with opportunity for remote work
Remuneration:
Competitive based on experience, includes guaranteed take home and performance bonus
Benefits:
Health cover; Opportunity to choose from a range of home service options; Paid time off (20 days Annual Leave, 60 days paid Maternity Leave and 20 days paid Paternity Leave, Adoption Leave, paid Sick Leave, 7 days Volunteer Leave); Pension Scheme; Life Insurance; and other company benefits and perks.
Robust Learning and Development Opportunities; Team-building activities and social events; Remote first orientation; Amazing team culture!
Team & Reporting Line:
This role reports to the Head Helium Credit
Career Prospect:
Operations (Risk) Manager --- Head, Helium Credit --- CCO --- CEO
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