Job Vacancies at eStream Networks

Job purpose

The IP Engineer is responsible for planning and implementing IP connectivity solutions using a wide range of networking products including Cisco router and switches, Mikrotik routers as well as firewall devices.

Responsibilities

• Assist the IP specialist to achieve the corporate objectives
• Provide technological innovation to improve routing performance and overall service availability
• Support in regular review of core and distribution network design with a view to optimize the network
• Responsible for configuring core and Edge routers for integration of last mile connections across technologies such as VSAT, Microwave Radio, APN and Optic Fiber to deploy various connectivity solution over the MPLS network.
• Client bandwidth configuration on PE devices.
• Graphing of core nodes integrated on the network.
• Provide technical solutions to network issues beyond the 2nd level support.
• IP address planning and management for core, distribution and access Network.
• Attend project & departmental meetings
• Provide inputs to the departmental annual budget
• Monitor Core Network Performance and report performance and any incidents.

Education, Qualification & Work Experience

Qualifications & Competencies

• Bachelor’s degree/HND in Computer Engineering, Information Technology, Computer Science, Electrical Electronics Engineering or related field.
• Network experience in an ISP environment or a Systems Integration company with specialization in enterprise and service provider routing and switching solutions
• Minimum of 3 years work experience in a relevant role.
• At least 2 years practical experience in supporting network solutions implementation using OSPF, ISIS and BGP routing protocols
• At least 2 years’ experience in deploying MPLS L2VPN and L3VPN solutions for clients
• Relationship & People Management.

Certifications:

• CCNP Routing & Switching/Service Provider Core
• Affiliation with relevant professional bodies Cisco

Skills:

• Cisco Routing, & Switching
• Basic core Network Planning and Implementation
• Good communication skills
• Basic Project Management skills
• People Management Skills (Employees, Team, Vendors and Customers)
• Good troubleshooting and problem-solving skills
• Good organizational and time management skills
• Basic Knowledge and experience with Microsoft software applications including Microsoft Word, Excel, Power Point, Visio, Project, and Outlook.
• Ability to analyses and interpret detailed technical solution and implement into network planning document.
• Ability to monitor the Network and report performance.
• Ability and willingness to work long hours and meet tight deadlines.
• Ability to manage various network protection schemes namely MESH and RING etc.
• Good understanding of SDH, Carrier Ethernet Technology, quality of service and network management concepts is necessary.

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Job purpose

The IP Networks Specialist is responsible for designing and optimizing the Core IP network which supports various connectivity solutions such as internet, L2/L3VPN, IP Telephony, Data Center Managed & Hosted services, IPTV and VoIP.

Responsibilities

• Collaborate with other departments to develop the corporate objectives.
• Provide technological innovation to improve core network processes and network support for new products.
• Develop overall Core network project planning, delivery, and update of the project implementation milestone.
• Regularly review of core and distribution network design with a view to optimize the network.
• Responsible for configuring core and edge routers for design implementation as well as BTS integration
• Responsible for maintaining BGP peering with Upstream providers and downstream clients
• Provide high-level network performance report to the Management and recommend on areas of improvement.
• Manage the public IPv4 and IPv6 resources on AFRINIC and Peering DB.
• Provide technical solutions to network issues escalated beyond the 2nd level Support and Network Operations expertise
• Provide IP address planning and management of IP address database for the entire core, distribution and access network
• Responsible for the core and distribution network bandwidth capacity
• Responsible for maintaining bandwidth policies on the PE devices.
• Attend network project & departmental meetings.
• Provide inputs to the departmental annual budget.

Education, Qualification & Work Experience

Qualifications & Competencies

• Bachelor’s degree/HND in Computer Engineering, Information Technology, Computer Science, Electrical Electronics Engineering or related field.
• Network experience in an ISP environment or a Systems Integration company with specialization in enterprise and service provider routing and switching solutions
• Minimum of 5 years work experience in a relevant role.
• At least 3 years practical experience in managing and implementing network solutions using OSPF, ISIS and BGP routing protocols
• At least 3 years’ experience in deploying MPLS L2VPN and L3VPN solutions for clients
• Relationship & People Management.

Certifications:

• CCNP Routing & Switching/Service Provider Core
• Affiliation with relevant professional bodies Cisco

Skills:

• • Cisco Routing, & Switching
  • Core Network Planning and Implementation
  • Good communication skills
  • Project Management skills
  • People Management Skills (Employees, Team, Vendors and Customers)
  • Good troubleshooting and problem-solving skills
  • Good organizational and time management skills
  • Knowledge and experience with Microsoft software applications including Microsoft Word, Excel, Power Point, Visio, Project, and Outlook.
  • Ability to analyses and interpret detailed technical solution and implement into network planning document.
  • Ability and willingness to work long hours and meet tight deadlines.
  • Ability to manage various network protection schemes namely MESH and RING etc.
  • Good understanding of SDH, Carrier Ethernet Technology, quality of service and network management concepts is necessary.

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Job purpose

As an Elite WiFi sales officer, you are responsible for achieving maximum sales profitability, growth, and account penetration within the assigned product line and territories. You would be responsible for generating new sales for eStream Networks Elite WiFi, through direct interaction with leads and interested prospects within your assigned territory, you will also be the face of eStream Network in the assigned area or locations where you report.

Duties and responsibilities

Sales

 Your primary responsibility is to maximum sales and profitability by meeting and surpassing assigned sales targets in the designated territory and  product line.

Strategic Insight

• Identify to the head of elite wifi sales, potential estates within your territory that can be captured solely by eStream as sole internet provider.
• Identify other sales opportunities to upsell eStream products and services.
• Technical / Analysis and Problem Solving
• Escalate any issue to your line manager that may potentially hinder the sale of the product within your assigned territory.

Interpersonal, Relationship Management & Collaboration

Liaise with locals within the assigned community to foster positive relationship between the community and eStream Networks.

Communication

Provide timely customer feedback to the business through your line manager for effective product management.

Customer Focus

Ensure all time customer satisfaction, making sure all customer issues are sent for resolution in the quickest time, and ensuring all surveys and installation are done on time as per standard SLA with the customer.

Competency requirement

 Skills & Abilities

• Fluent speaking
• Customer service
• Ability to sell, cross sell and up sell
• KPAs
• Deliver revenue targets.
• Growth in subscriber base
• Create high level customer satisfaction within your territory
• Strict compliance to eStream ISO 9001 procedures